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Harbor IT

We manage your technology and mitigate your cyber risk - so you don’t have to.

Pre Sales Engineer

Pre-sales EngineerPresales EngineerFull TimeRemoteMid LevelTeam 201-500Since 1995H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$110K - $130K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishCloudCyber Security

Job Description

Pre Sales Engineer

Harbor IT

• Partner with sales professionals to qualify opportunities and shape the technical sales strategy. • Lead technical discovery sessions to assess client infrastructure, security posture, and operational needs. • Translate technical requirements into clearly articulated business outcomes. • Identify technical risks and dependencies early, and flag them before they reach delivery. • Design right-sized solutions spanning managed IT, managed cybersecurity, cloud, professional services, and AI-enabled offerings. • Produce solution architectures, network and infrastructure diagrams, and bills of materials (BOM). • Ensure every solution aligns with Harbor IT’s service delivery standards and is realistically deliverable by our operations teams. • Build the technical content of proposals, Statements of Work (SOW), and technical deliverables. • Define scope, assumptions, deliverables, and out-of-scope boundaries clearly enough to protect both the client and Harbor. • Provide accurate scoping and pricing inputs — labor, hardware/software BOM, recurring vs. project — to sales professionals and revenue operations. • Support change-order and renewal scoping as engagements evolve. • Serve as the technical advisor to the client throughout the sales process. • Deliver solution presentations, whiteboard sessions, technical workshops, and demonstrations. • Respond to RFPs, security questionnaires, and technical objections with substance and specificity. • Work closely with the sales team, engineering, project management, and service delivery to ensure sold solutions are deliverable as scoped. • Document discovery findings, design decisions, and assumptions for a clean handoff to implementation. • Support a smooth transition from sales to onboarding and delivery. • Contribute to repeatable solution architectures, service packages, and reference designs. • Help refine proposal templates, SOW libraries, diagrams, and pre-sales processes.

Job Requirements

  • 2–4 years in sales engineering, solutions architecture, technical consulting, or a hands-on MSP/IT services role, with exposure to client-facing or pre-sales work.
  • Working technical breadth across two or more of: managed IT, cybersecurity, cloud, networking, or professional services.
  • Ability to run technical discovery and contribute to solution design for multi-site or mixed environments.
  • Comfortable communicating effectively with both technical stakeholders and executive decision-makers.
  • Comfort producing technical documentation — diagrams, SOWs, BOMs, and design notes.

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