Role Description The Clinical Outcomes & Analytics Manager is responsible for partnering with clinical, analytics, and operational teams to monitor, validate, and enhance the effectiveness of clinical programs. This role ensures the integrity of outcomes methodologies, evaluates emerging therapies, assesses program effectiveness, and ensures program outcomes remain clinically relevant, accurate, and aligned with evolving standards of care. The ideal candidate would be a licensed Clinical Pharmacist (PharmD) and an individual with advanced training in Pharmacoeconomics. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Monitor and validate clinical program outcomes methodologies and reporting - Conduct ongoing reviews to ensure outcomes remain clinically relevant, accurate, and aligned with program objectives - Maintain documentation supporting outcomes logic, assumptions, and methodology updates - Assist in evaluating the impact of clinical programs on patient care and health outcomes - Evaluate the clinical and economic impact of program interventions - Monitor newly approved medications, clinical guidelines, and treatment innovations - Evaluate impacts of emerging therapies on existing program methodologies and outcome measures - Recommend enhancements to program logic, targeting criteria, and outcomes frameworks - Partner with analytics teams to analyze program performance and outcomes - Validate clinical assumptions and methodologies used in outcomes analyses - Translate data findings into actionable recommendations for program improvements - Communicate program changes, methodology updates, and outcomes impact to stakeholders - Present findings and recommendations to leadership, clients, and cross-functional teams - Support client-facing outcomes reviews and reporting Qualifications - Doctor of Pharmacy (PharmD) and/or Pharmacoeconomics degree - Proven solid attention to detail and clinical background - Proven effective project management and organizational skills - Proven ability to manage multiple priorities and initiatives - Proven solid collaboration and stakeholder management skills - Proven highly developed analytical, problem-solving, and strategic thinking skills - Proven exceptional presentation and stakeholder communication skills Requirements - 3+ years of experience in healthcare outcomes measurement, clinical analytics, HEOR, managed care, or specialty pharmacy - Experience evaluating clinical outcomes, healthcare data, or program performance - Knowledge of pharmacy and medical claims data Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Title: RN Care Manager - Fayetteville, NC - Hybrid Location: Fayetteville Hub (NC) Full time Job Description: The RN Care Manager (RNCM) manages a panel of clinically complex members to support impactable clinical programs, quality gap initiatives and ED and IP utilization. The RNCM collaborates with members to create a care plan and oversees progress to the plan, frequently reassessing needs while moving members toward clinical program and pathway graduation. The RNCM coordinates closely with both the integrated Cityblock Care Team as well as external providers and community partners. Key Responsibilities - Receives members from the engagement and central teams, clearly communicating program expectations, including duration and goals. - Completes self-efficacy and condition-specific screeners during the assessment and intake phase, along with behavioral health screeners like PHQ-9, GAD-7, AUDIT, and DAST-10 to identify behavioral health needs. Refers members to behavioral health programs as needed. - Conducts in-person clinical examinations when appropriate and collaborates with care team members to determine member placement in programs of varying intensity. - Prepares for and actively participates in case conferences, leading discussions when necessary. - Develops a care plan in collaboration with the member, addresses social needs with the support of the Community Health Partner and supports members in achieving their care plan goals through coordinated and comprehensive care efforts - Conducts regular clinical visits and follow-ups per clinical program and pathway guidelines, monitoring routine therapeutic interventions and addressing member needs promptly. - Collaborates with the care team to support a panel of assigned members, providing clinical assistance in health maintenance, chronic disease management, and co-occurring psychiatric disorder support. - Performs medication reconciliation, administration, compliance, and education as part of member care. - Addresses quality gaps prioritized by the contracted company and ensure thorough chart documentation and coding (ICD or CPT) to validate gap closures. - Utilizes care facilitation tools, electronic health records, and scheduling platforms to gather data, document member interactions, organize information, track tasks, and communicate with team members and community resources. Success Metrics - Members have an active care plan and are enrolled into appropriate clinical programs based on identified needs - Support members in progressing toward and completing care plan goals and program graduation - Closure of quality gaps for members on assigned panel - Completion of accurate and timely documentation - Effective collaboration with interdisciplinary care team members - Effective coordination of care with external providers and community resources - Support members through inpatient and ED transitions of care Job Requirements Professional Experience & Knowledge - Education: Graduate of an accredited school of nursing (R.N.) - Experience: 3+ Years of experience - Problem Solving: Strong critical thinker with sound clinical judgment who makes complex decisions independently and knows when to collaborate. Identifies system barriers to care and develops creative, practical solutions. Demonstrates a growth mindset and openness to innovative approaches to improve outcomes. - Communication: Strong written and verbal communicator across phone, text, virtual, and in-person settings. Comfortable using technology to engage members remotely. Applies Motivational Interviewing and Trauma-Informed Care principles to build trust. Effectively translates clinical information for non-clinical audiences and actively listens to understand and address needs. Behavioral Competencies Member Advocate - Mission Driven: Balances competing priorities by choosing the path that best aligns with service to members and inclusive processes. - Compassionate Care: Identifies and responds to member needs proactively and suggests improvements that enhance the member experience. - Business Acumen: Applies understanding of government-funded care to make better recommendations and improve processes. Team Builder - Collaboration: Adapts collaboration style to build understanding and bridge communication gaps and encourages others to share ideas. - Team Effectiveness: Helps improve how the team works together through observations and feedback. - Engaged Culture: Highlights others’ contributions and drives small but meaningful and inclusive actions to contribute to team morale, safety, and engagement. Results Driver - Strategic Clarity: Helps peers stay aligned by translating broader goals into clear team action, identifies misalignment, and proposes solutions to bring clarity and focus. - Proactive Approach: Spots gaps or roadblocks early and proposes ways around them, demonstrating resourcefulness and persistence even when projects are ambiguous or difficult. - Accountability: Uses metrics and data to evaluate impact and refine their approach, holding self and others to reliably high standards. Growth Agent - Development: Invests time in personal development that aligns with business needs and supports learning within the team by sharing knowledge or tools. - Adaptability: Helps translate abstract or evolving strategies into actionable work informed by business context and pushes through discomfort to deliver results and learn in new territory. - Innovation: Challenges assumptions thoughtfully and constructively and applies creative problem-solving to ambiguous or evolving work. We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: 80,000 - 93,000 Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Medical Clearance (for Member-Facing Roles): You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases. We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

• Lead and develop field operations personnel within your assigned region. • Ensure exceptional service delivery and customer satisfaction. • Resolve customer concerns and operational escalations. • Partner with internal departments to ensure inspections are completed on time and meet client expectations. • Recruit and expand subcontractor resources to support territory growth. • Build and maintain strong relationships with insurance carriers and clients. • Identify and develop new business opportunities. • Conduct regular meetings with field leadership to improve service quality. • Develop territory business plans and growth strategies. • Represent Hancock at trade shows, conferences, and industry events.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the TeamGitLab's APJ Ecosystem team builds and scales the partner (channel, alliance, and hyperscaler) motion across the region. Japan is a strategic market for GitLab, and this hire is central to strengthening our partner ecosystem there — deepening a smaller number of high-value partnerships rather than spreading thin across many transactional ones. About the RoleThe Ecosystem Sales Manager (ESM), Japan is a senior, market-facing role responsible for building and scaling GitLab's partner business in Japan across the full breadth of the ecosystem: hyperscalers, large Japan-centric system integrators (SIs), and born-in-the-cloud / AI-native partners. We are looking for someone with the range and seniority to credibly own strategic partner relationships across all of these partner types, and to help grow our business through these partners. This is a senior individual-contributor role for someone who has already built a career scaling partner-sourced and influenced revenue in Japan — someone who knows the hyperscaler ecosystem (AWS & GCP), has deep, credible relationships with Japan's major SIs, and understands how to engage newer-generation cloud-native and AI partners as they become an increasingly important part of the go-to-market. What You'll Do - Build and scale GitLab's partner-sourced and influence business in Japan across hyperscalers, large Japan-centric SIs, and born-in-the-cloud/AI partners. - Develop deep, strategic (not transactional) relationships with a focused set of priority partners — joint business plans, QBRs, and named executive sponsorship. - Own hyperscaler relationship management and Marketplace motion with AWS and/OR GCP. - Build and grow relationships with major Japan SIs (e.g., SoftBank, Fujitsu, Hitachi, NTT) and market-making channel/born-in-the-cloud partners and emerging AI-native partners. - Drive partner-sourced pipeline and bookings, and carry a quota tied to partner-sourced/generated revenue. - Partner closely with the Japan sales team to ensure partner-sourced opportunities are properly identified, supported, and closed. - Work with the Japan and APJ Ecosystem team to help shape and refine the Japan Ecosystem coverage model. - Contribute to partner enablement, certification, and go-to-market programs suited to the Japan market. - Report on partner engagement health, pipeline contribution, and progress against strategic-partner milestones. What We're Looking For - 15+ years of experience in channel/alliance/partner management or ecosystem sales, ideally within enterprise software, DevOps, or cloud infrastructure. - Extensive, well-rounded experience scaling a business through partners across hyperscalers, large Japan-centric SIs, and born-in-the-cloud/AI-native partners — not narrowly specialized in just one partner type. - Direct experience managing hyperscaler relationships (AWS, GCP, and/or Azure) including Marketplace motion. - A strong, credible existing network among Japan's major SIs and cloud-native/channel partners, with a track record of moving relationships from transactional to strategic. - Comfort carrying a partner-sourced revenue quota and being measured on pipeline origination, not just deal closure. - Strong stakeholder management skills — able to align internal sales, marketing, and partner-side stakeholders around joint goals. - Native or business-fluent Japanese and strong business English (for regional collaboration with APJ leadership). - Based in or willing to relocate to Tokyo. Nice to Have - Prior experience at or with a hyperscaler (AWS, GCP) in a partner or alliances capacity. - Familiarity with GitLab, DevSecOps, or adjacent developer-tooling ecosystems. - Experience helping design or reset a partner coverage model, comfortable building process rather than only inheriting one. What Success Looks Like (First 6–12 Months) - Joint business plans and an active engagement cadence (e.g., QBRs) in place across priority hyperscaler, SI, and cloud-native/AI partners. - Demonstrable movement of key partner relationships from transactional to strategic engagement. - Growing partner-sourced pipeline and bookings against quota. - Credible input into finalizing the Japan Ecosystem coverage model, grounded in on-the-ground partner relationships. How GitLab Supports Full-Time Employees - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.