Human intelligence for AGI
Data Operations Manager
Location
United States
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Data Operations Manager
Surge AI
• Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions. • Collaborate with product and engineering teams to align operational processes with product goals, ensuring that customer needs are met with scalable solutions. • Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement. • Manage internal and external communication around product updates, resolving any operational roadblocks that arise. • Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.
Job Requirements
- Strong analytical skills with a focus on improving operational efficiencies and product delivery.
- Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.
- Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.
- Interest in AI/ML systems is a plus, but not required.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working arrangements
- Professional development opportunities
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