Surge AI logo
Surge AI

Human intelligence for AGI

Data Operations Manager

Location

United States

Posted

6 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Data Operations Manager

Surge AI

• Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions. • Collaborate with product and engineering teams to align operational processes with product goals, ensuring that customer needs are met with scalable solutions. • Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement. • Manage internal and external communication around product updates, resolving any operational roadblocks that arise. • Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.

Job Requirements

  • Strong analytical skills with a focus on improving operational efficiencies and product delivery.
  • Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.
  • Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.
  • Interest in AI/ML systems is a plus, but not required.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible working arrangements
  • Professional development opportunities

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