• Own and lead all SRE-related strategy, standards, and execution. • Embed SRE culture and operational excellence across engineering teams. • Review the current infrastructure and operational model; redesign and rebuild where needed. • Architect, deploy, and maintain scalable, secure production environments. • Define and implement SLIs, SLOs, and uptime targets. • Establish robust monitoring, alerting, and observability practices. • Design and implement incident management, RCA and postmortem processes. • Build and manage sustainable on-call frameworks and escalation models. • Automate the software delivery lifecycle to improve release predictability and safety. • Create reproducible environments and IaaC provisioning templates. • Improve system performance, availability, and reliability. • Support and productionise data platforms and ML workloads. • Partner closely with QA and Engineering leadership to improve release quality and stability. • Ensure infrastructure meets enterprise-grade security and regulatory requirements. • Hire, manage, and mentor a team of SRE engineers.

• Own the Scalr platform's reliability, scalability, and observability • Proactively identify and eliminate risks before they become incidents • Design new architecture components • Promote and enforce SRE and DevOps best practices • Drive strategic technical improvements • Create and maintain the SRE roadmap and backlog • Own the observability strategy end-to-end (monitoring, alerting, dashboards) • Architect and evolve the platform infrastructure • Define and own customer-centric SLIs, SLOs and error budgets • Manage the infrastructure technology stack • Cooperate with other Tech Leads and coordinate interaction with other departments • Lead the resolution of technical challenges

• Conduct in-depth application security assessments and secure code reviews across frontend and backend systems • Partner with engineering teams to remediate vulnerabilities and improve secure coding standards • Review and secure Git-based development workflows and branching strategies • Integrate security controls into CI/CD pipelines in GitHub and DevSecOps processes • Support cloud-native security initiatives across Kubernetes and AWS environments • Use modern application security tooling, including Wiz Code, to identify and prioritise risks • Develop automation and tooling using Python to support security operations and engineering workflows • Advise developers on secure architecture, threat modelling, and security best practices • Collaborate with DevOps, Platform Engineering, and Software Engineering teams to improve overall security posture • Assist with vulnerability management, risk assessment, and remediation tracking • Contribute to security standards, policies, and developer enablement initiatives • On-call rotation for Wiz alerts (paid at an additional rate)

• Co-owner of the architecture: Help drive the architecture and evolution of our cloud infrastructure on Azure and our Kubernetes clusters—designed for high throughput and maximum availability—to support Flip’s rapid global growth. • Drive the resilience strategy: Define our approach to global scaling, zero-downtime deployments, rollback mechanisms, and disaster recovery, ensuring the platform remains available around the clock. • Evolve our observability stack: Optimize our LGTM stack (Loki, Grafana, Tempo, Mimir) into a foundation our engineers can rely on. • Improve our IaC platform: Remove toil at the source and make our infrastructure a true self-service for engineering teams. • Lead during incidents: Take a leading role in major platform incidents, conduct factual post-incident analyses (blameless post-mortems), and turn findings into lasting improvements. • Mentor within the squad: Coach team members, lead RFCs and design reviews, and help engineers grow into stronger SREs. • Shape our roadmap: Collaborate closely with your squad to define the direction of the platform.