Where the RIGHT Way is the SAFE Way!
Operations Manager
Location
Minnesota
Posted
2 days ago
Salary
$44K - $45K / year
Seniority
Junior
Job Description
Operations Manager
Professional Transportation, Inc.
• Promote and practice safety awareness using the Positive Safety Culture safety model. • Educate and instruct all employees on the completion of all required paperwork and related deadlines. • Coach drivers on events recorded through the DriveCam technology. • Ensure safety performance of the region / branches through strict adherence to all safety policies and procedures. • Responsible for providing information and pictures of any PTI accident to the Safety and Risk departments. • Conduct safety meeting as needed and encourage staff to be a part of the local safety committee. • Complete driver observations, including ride-along road tests both initially, annually, and as needed. • Support the process to recruit, select, train, and retain a quality driver workforce. • Support pre-employment, reasonable suspicion, and random drug and alcohol tests. • Maintain a staffing level based upon business goals to meet the needs of the customer. • Maintain the OTR and DYV schedules. • Utilize the staffing tools provided and build relationships within the local community. • Providing supervision and coaching to all employees. • Oversight and responsibility for branch expenditures; monitor and control expenses. • Properly train and monitor all employees on the operational technology, equipment, and compliance of required paperwork. • Be prepared to take trips as needed at the direction of your Supervisor. • Ensure all trips and work are completed accurately, timely, and professionally. • Conduct coaching, discipline, and/or employment separation processing as necessary. • Communicate with the Dispatch department to ensure all trips are covered. • Communicate with the Payroll Department of any issues brought to your attention of your staff. • Monitor and evaluate the performance of the drivers through physical observations and the use of available technology. • Ensure all drivers are scheduled and work within their Hours of Service (HOS). • Partner effectively with the Driver Support Center (DSC). • All vehicles are to be maintained per instructions by the Fleet Department. • Complete vehicle compliance inspections as required. • Follow the vehicle maintenance and repair policy provided by the Fleet Department. • Track the status and availability of all out of service “OOS” and “available” vehicles to include; and when necessary, rental vehicles. • Update vehicle counts as required by Fleet Department or Director of Operations.
Job Requirements
- Associate or Bachelor’s degree (preferred)
- Minimum of 1+ year of supervisory or management experience
- Excellent communication and organizational skills
- Proficiency with Microsoft Office products
- Proficient in all PTI used software such as DriveCam, Trimble, and Crew
- Have a valid state driver’s license issued by the state of proposed employment
- Have at least 5 years of verifiable driving experience
- Must live within 30 minutes of the branch location
- Must be able to read, write, and converse in English
- Must be able to use a GPS/Technology System, read and understand roadmaps
- Must maintain a cell phone and keep PTI updated with current phone number
- Ability to lift and pull up to 15 pounds
- Must be able to climb in and out of the vehicle
- Must be able to bend to inspect the undercarriage of a vehicle and tires
- Must be able to manually open and close all doors and hatches on the vehicle
- Ability to sit for extended periods of time when driving, which may be required
- Must be able to perform the essential functions of the job with or without reasonable accommodation
Benefits
- Multiple health insurance plan options
- Paid vacation time
- 401(K) retirement
- On the job training
- Discounted cell phone plans for Verizon and AT&T
- Room for growth and advancement within the company
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• Lead multiple locations and drive operational excellence • Ensure the highest standards of safety and service • Assist underperforming locations with recruiting and hiring • Thoroughly analyze a branch location to identify and resolve root causes of performance issues • Meet with local customer representatives to address performance concerns • Resolving trip coverage issues • Coordinate and manage vehicle maintenance programs • Develop relationships with each railroad customer • Notify Corporate management of changing railroad conditions that would impact the branches demand • Attend railroad safety meetings whenever possible
• Lead multiple locations and drive operational excellence • Promote and practice safety awareness using the Positive Safety Culture safety model • Educate and instruct all employees on required paperwork and deadlines • Coach drivers on events recorded through DriveCam technology • Ensure safety performance of the region according to safety policies • Conduct safety meetings and encourage staff participation in safety committees • Support recruitment and retention of quality driver workforce • Maintain staffing levels based on business goals • Monitor and control branch expenditures and expenses • Conduct coaching, discipline, and/or separation processing as necessary • Ensure all drivers are scheduled and work within Hours of Service (HOS) regulations • Complete vehicle compliance inspections as required
• Manage field operations tasks and assignments as required • Provide leadership in supporting and executing business goals related to safety, customer service, operations, and improving operational effectiveness • Assist underperforming locations with recruiting and hiring • Assist with management of branch locations where local management positions are vacant • Thoroughly analyze a branch location to identify and resolve root causes of performance issues • Meet with local customer representatives to address performance concerns • Resolving trip coverage issues • Upfitting of newly acquired vehicles to include exterior safety and company identifying decals, installation of required safety equipment • Installation of technology hardware in PTI vehicles including railroad radio, Lytx Drive Cam, and GPS devices • Work with local PTI managers to coordinate and manage vehicle maintenance programs utilizing approved vendors and/or performing minor repairs • Sourcing potential new automotive repair vendors and suppliers • Develop relationships and maintain with each railroad customer • Notify Corporate management of changing railroad conditions that would impact the branches demand
• Assist underperforming locations with recruiting and hiring • Assist with management of branch locations where local management positions are vacant • Thoroughly analyze a branch location to identify and resolve root causes of performance issues • Meet with local customer representatives to address performance concerns • Resolving trip coverage issues • Upfitting of newly acquired vehicles to include exterior safety and company identifying decals, installation of required safety equipment • Installation of technology hardware in PTI vehicles including railroad radio, Lytx Drive Cam, and GPS devices • Work with local PTI managers to coordinate and manage vehicle maintenance programs utilizing approved vendors • Develop relationships and maintain with each railroad customer • Notify Corporate management of changing railroad conditions that would impact the branches demand
