Solutions Architect, Implement to Renew
Location
United States
Posted
5 days ago
Salary
$133.7K - $173.8K / year
Seniority
Lead
Job Description
Solutions Architect, Implement to Renew
Blackbaud
• Define and evolve the solution architecture for the I2R value stream, ensuring alignment with enterprise architecture and business strategy. • Drive innovative, AI-enabled solutions that drive scale, efficiency and transform our operations in the Implement to Renew space. • Collaborate with Product Management, Marketing Ops, Sales Ops, Partner Ops, and Customer Success to understand business needs and translate them into scalable technical solutions with detailed roadmaps. • Lead architectural design of CRM, marketing automation, customer data platforms (CDPs), sales enablement tools, and analytics platforms. • Ensure architectural alignment across multiple Agile Release Trains (ARTs) supporting the I2R value stream. • Measure and communicate the architectural impact on flow efficiency, quality, and the enablement of business outcomes (CAGR, Net unit expansion, etc…). • Guide teams in implementing event-driven architectures, real-time data pipelines, and API-first integrations. • Participate in PI Planning, System Demos, and Inspect & Adapt events to ensure architectural alignment and continuous improvement. • Identify and mitigate technical risks, ensuring compliance with security, privacy, and data governance standards. • Promote Lean-Agile principles, DevSecOps, and continuous delivery practices across the value stream. • Enable end-to-end visibility and flow across marketing, sales, and customer data systems to improve decision-making and reduce time from idea to revenue. • Collaborate with other Solution and Enterprise Architects to ensure interoperability and architectural coherence across adjacent value streams.
Job Requirements
- 12+ years of industry experience designing and implementing solutions.
- 8+ years of experience in solution or enterprise architecture roles.
- 3+ years of experience working in a SAFe environment or other scaled Agile frameworks.
- SAFe® Architect Certification preferred (or willingness to obtain).
- Deep understanding of marketing and sales technology ecosystems to include integration patterns across these ecosystems (e.g., Salesforce, HubSpot, Adobe Experience Cloud, Marketo, Snowflake).
- Experience with data integration, customer journey orchestration, and real-time personalization.
- Ability to deliver technical solutions which meet all minimum requirements for quality, security and operability.
Benefits
- Medical, dental, and vision insurance
- Remote-flexible workforce
- Wellness Programs
- 401(k) program with employer match
- Flexible paid time off
- Generous Parental Leave
- Donations for Doers
- Pet insurance, legal and identity protection
- Tuition reimbursement program
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