• Assist in the support and management of the Kofax Cloud Solutions technology stack • Provide first-class system operation and support to the Kofax Software cloud enterprise • Demonstrate technical maturity and professional communication with various stakeholders • Participate in weekly on call rotation • Maintain system patches and updates • Be the first line of contact for daily operations towards vendors • Maintain up-to-date records of all system assets and licenses • Manage storage volumes and resources effectively • Monitor system status, performance metrics, and capacity • Report irregularities and identify incidents • Monitor vendor performance periodically to ensure service levels are met

• Maintain and evolve Cloud Services security posture of the hosted SaaS environment and the Cloud Services Information Security tools and services • Drive and implement continuous improvements to both the SaaS technology stack and processes • Serve as a goto person to provide guidance and technical leadership to other staff members within the Cloud Services organization and other teams as necessary • Lead security initiatives and principles towards adoption within the organization • Communicate and visualize security threats, trends and needs feeding into the Cloud Services technology roadmap • Manage and lead security incidents and remediations work • Be the Cloud Services POC to the Security Operations Center • Manage and maintain security related integrations to SIEM • Manage and maintain hardening SaaS infrastructure and services • Collaborate with corporate Information Security team • Collaborate on design, analysis, architecture, implementation, pentesting, security reviews and process enhancements • Custodian of the key management ecosystem • Stakeholder in SDLC process • Provide recommendations on emerging security technologies and tools • Support compliance and certification initiatives and design with those in mind • Create Engineering documentation and procedures to implement tools into the environment • Create and maintain documentation describing security architecture and posture • Mentor/train Cloud Services team and provide technical direction and project leadership • Converting feedback from security analysis tools into infrastructure

• Design, implement, and maintain cloud infrastructure supporting ICAM platforms and services, including computer, networking, storage, and security components, leveraging infrastructure-as-code (IaC) principles and tools. • Build, maintain, and optimize CI/CD pipelines for the automated deployment, testing, and release of ICAM platform configurations, integrations, and application code across development, test, staging, and production environments. • Implement and manage infrastructure-as-code (IaC) solutions using tools such as Terraform, AWS CloudFormation, or Ansible to provision and manage cloud resources supporting ICAM platforms in a consistent, repeatable, and auditable manner. • Support the deployment, configuration, and operational management of ICAM platform components in cloud environments, including Okta tenant configurations, SailPoint cloud deployments, and related identity infrastructure. • Collaborate with ICAM architects and platform engineers to design cloud architectures that meet federal security requirements, Zero Trust principles, and ICAM platform-specific technical requirements. • Implement and maintain DevSecOps practices across the ICAM platform delivery lifecycle, integrating security scanning, vulnerability assessment, compliance checks, and policy enforcement into CI/CD pipelines.

• Design, implement, and maintain GitLab CI/CD pipelines that automate build, test, security validation, and deployment workflows • Develop and manage Infrastructure as Code (IaC) solutions using Ansible, AWS CloudFormation, Terraform, or related technologies to provision and configure cloud resources consistently • Engineer, deploy, and manage secure, scalable cloud infrastructure across AWS and Azure environments, with emphasis on availability, resiliency, and repeatable delivery • Support continuous Authorization to Operate (cATO) and automated ATO processes by automating compliance checks, evidence collection, assessment workflows, and use of pre-configured templates • Integrate and operationalize security and compliance telemetry from tools such as Splunk, Tenable, and CrowdStrike to support continuous monitoring, automated compliance validation, and remediation tracking • Support ingestion, normalization, and use of compliance data from FedRAMP, StateRAMP, SOC 2, and related sources within authorization and continuous-monitoring workflows • Maintain cloud configuration-management processes, approved baselines, and version-controlled environment configuration standards • Provide engineering support for continuous cybersecurity operations, including technical enablement of 24x7 security monitoring, event-log management, alerting, dashboards, and reporting • Support incident-response activities by developing or maintaining automation, integrations, and infrastructure capabilities used for containment, eradication, recovery, and post-incident analysis • Implement and improve analytics and automation capabilities, including AI-enabled approaches where approved, to enhance threat detection, triage, and operational efficiency • Produce and maintain event-log management reports and supporting artifacts consistent with applicable federal requirements, including OMB M-21-31 • Collaborate with development, security, cloud architecture, and operations teams to integrate DevSecOps practices throughout the software delivery lifecycle • Monitor, troubleshoot, and optimize cloud infrastructure and pipeline performance; resolve complex issues in a timely and effective manner • Develop and maintain technical documentation, including runbooks, architecture diagrams, standard operating procedures, configuration records, and operational playbooks • Participate in Agile ceremonies and evaluate tools, technologies, and processes that improve DevOps, cloud operations, security automation, and system onboarding