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Cloud Operations Engineer
Location
Massachusetts
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Cloud Operations Engineer
Kofax
• Assist in the support and management of the Kofax Cloud Solutions technology stack • Provide first-class system operation and support to the Kofax Software cloud enterprise • Demonstrate technical maturity and professional communication with various stakeholders • Participate in weekly on call rotation • Maintain system patches and updates • Be the first line of contact for daily operations towards vendors • Maintain up-to-date records of all system assets and licenses • Manage storage volumes and resources effectively • Monitor system status, performance metrics, and capacity • Report irregularities and identify incidents • Monitor vendor performance periodically to ensure service levels are met
Job Requirements
- Working experience with either AWS or Azure or both
- Working experience with Linux and or Windows Server
- Information Technology-related college degree or equivalent work experience
- Experience with SQL Server
- Comprehensive understanding of networking protocols, technologies, and LAN/VLAN configurations
- Strong technical, analytical, and problem-solving skills
- Excellent written, verbal, and organizational skills
- Troubleshoot issues expediently
- Work collaboratively as part of the Cloud team
- Escalate support with outside consultants/vendors when necessary
- Transfer technical knowledge to other team members
- Prioritize and manage multiple tasks while remaining detail-oriented
- Communicate, in writing and orally, in a professional fashion
- Accurately and professionally document all work.
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