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Kofax

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Cloud Operations Engineer

DevOps EngineerDevOps EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 1985Company SiteLinkedIn

Location

Massachusetts

Posted

2 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishAWSAzureCloudLinuxSQL

Job Description

Cloud Operations Engineer

Kofax

• Assist in the support and management of the Kofax Cloud Solutions technology stack • Provide first-class system operation and support to the Kofax Software cloud enterprise • Demonstrate technical maturity and professional communication with various stakeholders • Participate in weekly on call rotation • Maintain system patches and updates • Be the first line of contact for daily operations towards vendors • Maintain up-to-date records of all system assets and licenses • Manage storage volumes and resources effectively • Monitor system status, performance metrics, and capacity • Report irregularities and identify incidents • Monitor vendor performance periodically to ensure service levels are met

Job Requirements

  • Working experience with either AWS or Azure or both
  • Working experience with Linux and or Windows Server
  • Information Technology-related college degree or equivalent work experience
  • Experience with SQL Server
  • Comprehensive understanding of networking protocols, technologies, and LAN/VLAN configurations
  • Strong technical, analytical, and problem-solving skills
  • Excellent written, verbal, and organizational skills
  • Troubleshoot issues expediently
  • Work collaboratively as part of the Cloud team
  • Escalate support with outside consultants/vendors when necessary
  • Transfer technical knowledge to other team members
  • Prioritize and manage multiple tasks while remaining detail-oriented
  • Communicate, in writing and orally, in a professional fashion
  • Accurately and professionally document all work.

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