• FX execution across EM corridors — sourcing and executing spot, forward, and swap transactions across African and other EM currency pairs, including XAF, XOF, NGN, and adjacent corridors; maintaining a live read on where fair value sits across the LP set • LP relationship management — holding live conversations across the liquidity provider set from 7am UK time; maintaining the relationships through which prices and flow can be sourced under pressure; treating the network as Kappa’s institutional asset • Market intelligence and desk analytics — turning corridor data, customer flow, and LP behaviour into actionable desk intelligence; building and maintaining analytical tools to track spreads, regime changes, and counterparty positioning • Regulatory and capital control navigation — understanding what capital controls, central bank interventions, and jurisdiction-specific settlement requirements mean in practice; staying ahead of regulatory signals in the corridors you cover • Risk and counterparty management — thinking about exposure at the desk level, not just the trade level; assessing counterparties on financial health, regulatory standing, and behaviour under stress; surfacing concerns before they become problems • Post trade — owning reconciliation, and post-trade hygiene, not as a back-office task; escalating unusual signal early with calibrated judgement

• Proactively manage a portfolio of active and inactive customers (base recovery); • Conduct consultative sales via phone and WhatsApp, focusing on retailer success; • Qualify and convert leads from organic flow and paid traffic; • Keep the CRM (Kommo CRM) strictly up to date, recording all funnel stages; • Analyze RFV indicators (Recurrence, Frequency and Value) to prioritize contacts; • Actively participate in sales trainings and methodologies (Grupo Vorp/external consultancies); • Thoroughly study the Sales Playbook and apply the prescribed scripts and objection-handling approaches; • Present weekly and monthly results based on conversion and revenue targets.

• Develop and implement sales strategies • Prepare marketing materials and story • Directly coordinate cross-selling and joint marketing initiatives to maximize exposure and profitability • Recruit and on-board new brand/agency client relationships

• Meet virtually with clients to assess their needs • Explain available programs, services, and coverage options clearly and professionally • Assist clients with onboarding and enrollment processes • Maintain accurate records and follow-up communication • Build and maintain strong client relationships • Participate in ongoing training and professional development