• Conduct comprehensive, site-wide safety and health risk assessments • Promote and enforce construction site and plant safety compliance • Lead and participate in investigations of recordable injuries • Prepare detailed incident investigation reports • Conduct annual safety risk assessments

• Responsible for all aspects of coordinating and overseeing construction activities across a wide range of scopes. • Leverages deep construction expertise to effectively manage both in-house resources and outside subcontractors. • Ensures seamless execution across diverse client projects. • Serves as the subject matter expert on customer construction activities, managing the full end-to-end process from planning through delivery. • Accountable for delivering projects on time and within budget. • Ensures all work complies with company policies, safety standards, and customer requirements. • Coordinates all site visits with landlord. • Maintains an accurate set of field notes and daily site visit logs. • Runs daily/weekly deployment calls with field resources and PM; uploads/downloads required documents from project tracking database. • Act as Environmental Health & Safety representative for client and conduct Site Safety Audits to ensure compliance. • Reviews close-out package to ensure deliverables meet client's standards.

• Leads and develops a high-performing analytics team responsible for delivering insights across Marketing, Sales, and Implementation operations • Works collaboratively with internal teams to solve cross-functional business challenges and provide key insights and actionable, data-backed recommendations that drive improvement for both our business and our customers • Assesses broad business questions and distill root causes to develop analytical frameworks for data-driven answers • Partners with senior leadership to define key performance indicators (KPIs), measurement frameworks, and reporting that support strategic planning and operational execution • Analyzes business and financial initiatives to measure their effectiveness and impact on KPIs for both the functional department and the overall business • Provides constructive feedback and coaching to drive continuous improvement, strengthening both technical and business acumen, while aligning individual team member growth with organizational goals • Guides the development and optimization of models and advanced analytics (e.g., regression, time series, segmentation), including ongoing monitoring and variance analysis • Establishes and scales reporting frameworks, dashboards, and data products that deliver actionable visibility into performance and business value, while upholding customer service, integrity, and resource efficiency • Independently determines and pursues deep-dive opportunities to identify performance drivers, growth opportunities, and operational efficiencies across acquisition, conversion, and implementation processes • Maintains a detailed understanding of platforms, data structures, and services to become a reliable source for the organization and contribute to the evolution of analytics capabilities and frameworks • Partners closely with Data Engineering and Reporting teams to communicate and collaborate on complex data needs and projects to support business requirements, automation initiatives, and opportunities • Guides the design and interpretation of experiments, pilots, and new initiatives to measure impact and support data-driven decision making • Fosters a culture of data literacy and self-service analytics by improving accessibility, clarity, and adoption of reporting tools and insights • Takes an active approach to talent management by onboarding, mentoring, and inspiring a diverse, highly engaged, and skilled team. Continuously strengthens team capability through talent development, succession planning, and recruitment • Performs other duties as assigned

• Overseeing urgent repair and maintenance needs during afterhours periods • Managing and dispatching service tickets to ensure timely resolution of client issues • Providing written and verbal updates to internal team members and clients regarding work order status • Assisting in preparing job assessments, securing pricing and client approvals • Maintaining consistent client communication during after-hours coverage • Supervising and supporting Afterhours team members in a fully remote setting