• Own and manage the delivery backlog for AI and automation-related product work • Write detailed user stories, functional requirements, and acceptance criteria • Break down initiatives into well-scoped epics, stories, and tasks • Support Agile ceremonies including sprint planning, refinement, reviews, and retrospectives • Partner with Engineering to clarify scope and remove blockers • Analyze and document end-to-end workflows suitable for AI-driven automation • Translate operational processes into clear, executable automation requirements • Define business rules, inputs, outputs, dependencies, and exception handling • Support AI-enabled capabilities including ingestion, reconciliation, orchestration, and GenAI assistants • Ensure workflows are well-documented and testable

Role Description Join nesto — proudly named Canadian Rocketship 2025*. A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a 2.1 Trillion-dollar mortgage industry at light speed by building the mortgage ecosystem of the future. You'll be embedded in the Product team, at the intersection of business operations and Nesto Cloud. Your closest partners will be Senior Salesforce Developers, who own the technical architecture, Apex and integrations, alongside stakeholders across sales, mortgage advisory, and operations. Your job is to own the what and why. The developer owns the how. Together, you're the engine behind everything Salesforce at Nesto. What You'll Be Doing - Own the Salesforce product roadmap from discovery through delivery, adoption, and iteration. - Translate requirements from sales, mortgage advisory, marketing, and operations into user stories, epics, and acceptance criteria. - Manage the backlog and sprint cycles in close partnership with our Senior Salesforce Developers and engineering teams. - Drive user adoption and change management. - Define and track KPIs for each feature; use data to continuously improve the platform. - Stay ahead of Salesforce's annual releases, evaluating new capabilities. - Flex to adjacent platforms: customer portals, partner tools, or other user-facing SaaS. - Partner with UX and design to ensure a coherent experience across every user touchpoint. - Run competitive analysis and market research to keep our platform strategy sharp. - Gather and synthesize user feedback through interviews, surveys, and usage analytics. - Actively use AI tools to accelerate research, writing, analysis, and prototyping. - Evaluate Salesforce's native AI capabilities as part of your platform roadmap. Qualifications - 5-7+ years in product management, with at least 2 years directly owning a Salesforce environment. - Solid working knowledge of Salesforce's core clouds: Sales Cloud and Experience Cloud at minimum. - Strong analytical instincts: use data to frame problems, prioritize features, and measure outcomes. - Excellent communicator who translates naturally between business stakeholders and technical teams. - Proven, active fluency with AI tools in your professional work. Requirements - Salesforce certifications: Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant (nice to have). - Familiarity with Salesforce integration patterns (nice to have). - Experience managing non-Salesforce platforms (nice to have). - Background in fintech, mortgage, or lending (nice to have). - Exposure to UX research methods and user journey mapping (nice to have). Benefits - Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family. - 4 weeks of vacation to ensure you stay at peak performance. - Everything you need to execute without friction, including the AI tools that make you faster. - The environment that makes you productive and enables real teamwork. Interview Process - Recruiter Screen – 30 minutes - Discovery Call with Director of Product – 30 minutes - Take-home Assignment followed by Presentation and Q&A – 60 minutes - Final Stakeholder Interview – 45 minutes - Criminal Record and Reference Checks + Offer Diversity and Inclusion At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply.

Senior Programs Manager  Who We Are SaverLife is a national nonprofit and advocacy organization using technology to improve the financial health of people living on low-to-moderate incomes. Through our fintech product, SaverLife helps our members build financial health and savings, with a personalized experience that includes financial content, savings rewards and incentives, trusted referrals, and access to a supportive online community. Leveraging our fintech product and research findings, we bring our members' voices and priorities into system-level conversations to ensure current and emerging products, programs, and policies support their unique financial health journeys. About the Role At SaverLife, we’re on a mission to help people build financial security. We’re looking for a Senior Programs Manager to lead the implementation and delivery of complex, partnership-based programs embedded within the SaverLife platform. This role is ideal for someone who thrives at the intersection of program execution, relationship management, and cross-functional collaboration. You’ll work closely with internal teams—including product, data, communications, and member experience—as well as external partners such as credit unions, workforce agencies, and funders to ensure programs launch successfully and deliver meaningful outcomes. Regular travel to partner sites for onboarding, training, and relationship-building is expected. If you are energized by mission-driven work focused on improving financial stability and opportunity and the opportunity to shape and scale innovative partnership programs, this is your chance to make a meaningful, on-the-ground impact through partner engagement What You’ll Do  - Lead Program Implementation                       - Manage end-to-end implementation of multiple partnership-based cohort programs—from planning and launch through ongoing delivery - Develop and maintain project plans, timelines, milestones, and deliverables across internal and external stakeholders - Track performance against goals, proactively identify risks, and adjust plans to ensure successful outcomes - Manage Partner Relationships - Serve as a primary point of contact for program partners including credit unions, nonprofits, workforce agencies, and intermediaries - Build strong, trust-based relationships that support long-term engagement - Coordinate and participate in partner trainings, on-site visits, and meetings   - Drive Cross-Functional Collaboration Collaboration                                                  - Partner with product and member experience teams to translate program requirements into clear workflows and partner-ready materials                                                                                             - Collaborate with to support reporting, insights, and storytelling.                                                                - Elevate partner feedback and on-the-ground insights to improve program design and delivery - Communication & Reporting - Provide consistent, clear communication to internal and external stakeholders - Prepare updates, summaries, and materials for partners, funders, and internal leadership - Document lessons learned and contribute to best practices across programs What You Bring - Bachelor’s degree in Public Administration, Business Administration, Nonprofit Management, Public Policy, Social Sciences, or a related field (or equivalent experience) - 4–7 years of experience in program management, project management, partnerships, or implementation roles in financial health, economic mobility, workforce development, or related sectors - Experience supporting grant-funded initiatives and/or funder reporting - Experience working directly with external partners such as credit unions, workforce organizations, nonprofits, or similar community-based organizations - Familiarity with tech-enabled or data-driven organizations - Strong project management skills with the ability to manage multiple workstreams simultaneously - Excellent written and verbal communication skills - Highly organized with strong attention to detail - Ability to work independently while collaborating across teams - Comfortable traveling regularly and representing the organization externally Working for SaverLife At SaverLife, we are committed to a diverse, equitable, and inclusive workplace, and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.  If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected]. SaverLife will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. SaverLife is a remote-first organization. This position is only open to candidates eligible to work in the U.S. What We Offer - This is a full-time exempt position with an annual salary of between $84,440-$105,550 (depending on experience and geographical location). - We believe in work-life balance and are committed to keeping the workload aligned with this value. In addition, we offer Flexible Work Schedules and Alternating Flex Fridays off. - Full individual medical, vision, and dental insurance. SaverLife also covers 50% of health benefits for employee families.  - Life and long-term disability coverage.  - Section 125 Flexible Spending Account (or HSA Account).  - 3 weeks of accrued vacation per year.  - 10 paid sick days per year.  - 11 paid holidays per year. - $1,000 per year allocated for professional development.  - SaverLife 401K match of up to $6,000 per year. - $50 per month internet stipend and up to $500 to set up your home office. Our Hiring Process & Timeline If this opportunity sounds perfect for you, please submit a cover letter, and resume to here. - Applications will be screened on a rolling basis.   - Interviews will take place in March.  - Finalists will be asked to complete the Predictive Index (PI) Behavioral Assessment prior to the final interview. (Learn more about the Predictive Index Behavioral Assessments.) - If selected, we would like to have you start as soon as possible.

• Own the end-to-end product lifecycle for KYB platform components • Define and evolve platform vision and roadmap, transforming fragmented KYB solutions into scalable reusable platform services • Take full ownership of cross-functional delivery, leading complex initiatives across multiple teams and acting as the primary driver of execution for KYB platform outcomes • Ensure transparent, data-driven prioritization balancing business needs, technical constraints and regulatory requirements • Drive platform architecture decisions together with engineering teams and challenge solutions when needed • Design compliant and scalable KYB flows • Navigate multi-country contexts and regulatory frameworks to deliver compliant yet friction-minimal solutions • Identify automation opportunities and platform improvements that increase operational efficiency and reduce manual work