• Own the monthly reporting cycle with a strong focus on Revenue, COGS and unit economics. • Lead the month-end reporting package integrating GAAP financials with key SaaS and marketplace metrics (ARR, MRR, Churn, NRR, ARPU). • Reconcile Revenue and Operator Fees to ensure accurate reporting. • Maintain dashboards tracking subscription health, cohort behavior, and margin trends. • Monitor subscription revenue recognition across plans, locations, and services. • Analyze Operator Fees as Cost of Revenue to protect and scale Gross Margin. • Track CAC, LTV, payback period, and contribution margin by acquisition channel and operator type. • Build renewal cohort models to monitor retention, expansion, and churn drivers. • Support budget vs. actual analysis with clear variance commentary. • Lead rolling forecasts and support annual budgeting process. • Draft the monthly and quarterly financial review packages for board meetings. • Provide adhoc reporting as business needs arise.

Anytime Mailbox is seeking a Senior Financial Analyst who thrives in a high-growth, recurring revenue marketplace environment. This role is not just about reporting numbers — it’s about understanding the economics of our subscription platform, protecting gross margin, and helping scale a two-sided marketplace of customers and operators. You will own the monthly reporting cycle with a strong focus on Revenue, COGS) and unit economics. This is a high-visibility role requiring you to translate complex SaaS and marketplace metrics into clear insights for executive leadership.

• Lead the financial planning and analysis function for Level Access • Be responsible for the annual operating plan, quarterly forecast cycles, and long-range plan, ensuring alignment with strategic and financial objectives. • Build and maintain an integrated financial model that connects revenue, margins, operating expenses, headcount, and cash. • Establish and handle a company-wide performance management cadence with clear Financial KPIs, targets, and accountability. • Define and refine the company’s SaaS metrics framework using robust unit economics and scenario analysis. • Partner with Rev Ops, GTM and Product leaders to recommend portfolio and segment actions. • Serve as a primary finance partner to senior executives and leaders, providing analyses, decision memos, and recommendations. • Lead financial evaluation for major initiatives (such as M&A, partnerships, and large enterprise deals). • Build executive and board-level reporting that explains performance, trends, and risks in a decision-ready format. • Develop partnerships with leaders across various teams while championing a culture of accountability and data-informed decision-making. • Improve the finance systems stack and introduce automation to reduce manual work.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Improvement Specialist plays a key role in developing and integrating improvement strategies, working collaboratively with multidisciplinary teams and partnering closely with Patient Safety, Infection Prevention & Control, and Regulatory & Compliance. This full-time position supports core Quality Improvement Program functions, including: - Leading performance improvement initiatives - Ensuring regulatory compliance - Supporting education and committee operations - Collecting and analyzing data to drive measurable outcomes This role offers the opportunity to make a meaningful difference by improving patient safety, enhancing clinical outcomes, and driving data-informed changes that strengthen the quality and consistency of care. Qualifications - Bachelor's degree in Nursing, Business Administration or related field required at time of hire/transfer - Master's degree in Business Administration preferred - Minimum 5 years of related experience with 3 years of hospital and/or healthcare experience required - Knowledge of information systems and process improvement techniques - Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families - Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment - Exemplary critical thinking, analytical and problem-solving abilities required as related to various aspects of patient care - Mobility and visual manual dexterity - Physical stamina for frequent walking, standing, lifting Requirements - UPMC approved certification required. If the employee does not have a UPMC approved certification, a Master's degree may be substituted in lieu of certification - Act 34 Benefits UPMC is committed to investing in healthcare professionals—financially, personally, and professionally. With tuition reimbursement, continuous professional development resources, and clear pathways for career advancement through the Quality Improvement Specialist career ladder, UPMC provides the support needed for long-term success and growth. Remote work opportunities are also available periodically, based on departmental needs, offering additional flexibility while advancing your career in healthcare. Responsibilities - Project Leadership & Coordination - Lead or co-facilitate teams aligned with annual assessments and organizational goals - Assume leadership roles in core clinical design team meetings and key committees - Support redesign efforts through delegated leadership duties - Create a supportive environment for redesign work within departments - Assessment & Goal Setting - Coordinate assessments of new clinical design projects for implementation - Conduct annual operational assessments using organizational data and surveys - Contribute to setting quality, cost, and service goals based on assessment findings - Communication & Stakeholder Engagement - Communicate clinical design activities and improvements with staff, managers, and administration - Consult with administrative and medical staff leaders, department heads, and committees - Build positive relationships with staff and leaders across departments - Partner with project area directors to facilitate work and negotiate support - Data & Process Improvement - Apply tracking methods to monitor progress and identify redesign needs - Collect and present accurate, timely data to demonstrate improvement results - Utilize cost-effective approaches when planning team activities - Integrate cost-saving opportunities into clinical practice changes - Coaching & Mentorship - Assess team development stages and apply strategies to achieve goals - Coach and advise team members in collaboration with their supervisors - Provide mentorship at the department, unit, and team levels - Professional Development & Advocacy - Maintain accountability for self-development facilitation, change management, and quality improvement - Participate in professional organizations to enhance growth and build industry relationships - Share accomplishments through presentations or publications at local, regional, and national forums