• Automate operational tasks across all environments, from package updates and configuration changes to provisioning of user-facing services, so manual effort becomes the exception, not the rule. • Design and maintain PostgreSQL database infrastructure components that allow GitLab.com to scale reliably while supporting hundreds of thousands of concurrent users. • Respond to production incidents and platform emergencies, working with peer SREs to diagnose and resolve database-related issues quickly and thoroughly. • Build observability systems that monitor database health, predict capacity needs based on usage patterns, and alert on symptoms rather than outages. • Develop and ship database performance solutions in collaboration with product and engineering teams, including query optimization, migration reviews, and infrastructure recommendations. • Create self-service tools and automation, using Terraform, Ansible, Chef, and GitLab ChatOps, that empower engineering teams to manage their own database interactions safely. • Document decisions, learnings, and operational procedures so that knowledge becomes repeatable actions and eventually becomes automation. • Participate in regularly scheduled on-call rotations to ensure GitLab.com remains operational during off-hours and weekends when necessary.

• Design, implement, and maintain cloud-based infrastructure (AWS, Azure, or similar) • Automate deployment pipelines, monitoring, and system management tasks • Ensure high availability, scalability, and security of services and applications • Collaborate closely with development teams to integrate CI/CD practices and improve operational efficiency • Monitor system performance, troubleshoot incidents, and proactively prevent outages • Maintain configuration management and infrastructure-as-code using tools like Terraform, Ansible, or similar • Develop and enforce best practices for observability, logging, alerting, and incident response • Contribute to disaster recovery and business continuity planning.

MZLA Technologies Corporation (MZLA) is a wholly owned, for-profit subsidiary of the Mozilla Foundation and home to Thunderbird, our flagship open-source email and productivity platform empowering more than 20 million people around the world. While part of the Mozilla portfolio of companies, MZLA operates independently in both identity and organizational structure from the Mozilla Foundation and Mozilla Corporation. Everything we build at MZLA is open source, developed transparently and in collaboration with a global community of contributors. This open approach shapes not only our products but also how we work: collaboratively, inclusively, and with a shared commitment to building technology that puts users first. We believe privacy and productivity should coexist, and that people deserve powerful digital tools without surrendering control of their data. MZLA is a small but growing team of 50+ people distributed across seven countries. As we evolve Thunderbird from a single application into a suite of privacy-respecting productivity tools, we’re introducing new products and services that remain independent of big tech ecosystems. Our unique revenue model combines community donations that keep Thunderbird freely available with subscriptions for new cloud-based services, allowing us to grow and innovate while remaining independent and true to our values. To learn more, visit www.thunderbird.net The Opportunity: As a Release Engineer you will play a key role in building, maintaining, and evolving the automation systems that power Thunderbird’s software releases across desktop and mobile platforms (Linux, Windows, macOS, Android, and iOS). You’ll join the Release Operations team, which is responsible for ensuring our builds are reliable, reproducible, secure, and delivered on time to millions of users worldwide. This team operates at the intersection of engineering, infrastructure, and product delivery, strengthening our automation systems and enabling developers to ship with confidence. Because Thunderbird shares upstream technologies with Firefox, you will collaborate across the broader Mozilla ecosystem to adapt and integrate build system changes into Thunderbird’s release pipeline. What you’ll do: - Develop and maintain workflows for automating software builds and releases, including managing dependencies and toolchains. - Write and enhance CI / CD workflows, packaging, and installation scripts for Thunderbird on Linux, Windows, macOS, Android, and iOS platforms. - Adapt changes to build scripts made by the Firefox engineering teams to Thunderbird. - Identify, troubleshoot, and resolve complex build, test, and dependency issues in collaboration with developers and contributors. - Participate in process improvement initiatives, contribute to the evaluation and design of alternative solutions, and support ad hoc projects as required. - Ensure the timely and high-quality delivery of Thunderbird releases. - Engage with the open-source community to gather feedback, address concerns, and foster collaboration. What you’ll bring: - 3+ years of professional experience, including build and release engineering for applications on Linux, Windows, macOS, Android, and iOS platforms. - Proficiency in C, C++, Rust, Kotlin, and Java, including knowledge of related toolchains and dependencies. - Strong understanding of Python and shell scripting for automation, version control, and CI/CD pipelines. - Experience building, compiling, and release engineering native desktop or mobile applications, with demonstrated ability to debug complex build and compile issues. - Working knowledge of containerization technologies such as Docker and Kubernetes, distributed version control systems (Mercurial and Git), and DevOps principles and cloud-based infrastructure such as AWS or GCP. - Demonstrates strong ownership of assigned tasks, ensuring timely completion and proactively managing multiple simultaneous requests, working both independently and as part of a team. - Excellent English written and verbal communication skills, with the ability to clearly and concisely engage with an international, geographically distributed team. - Commitment to open-source development and open standards, with proven ability to independently complete projects on time and with high quality. Bonus points for: - Familiarity with JavaScript and CSS for front-end support and integration. - Experience with Taskcluster or similar CI systems. - Low-level system experience with Linux, Windows, and/or macOS. - Familiarity with legacy build systems (e.g., Make) and modern systems (e.g., Bazel, Buck, Blaze). - Previous experience contributing to open-source projects or engaging with open-source communities. Work Environment: You’ll work with passionate staff and open-source community members from all over the globe to support the mission and objectives of MZLA and Thunderbird. Strong communication and documentation skills are essential for effective collaboration. What you’ll get: We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are: - US: $103,000 - $122,000 USD We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience. In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self, outlined below. Work & Career - Fully remote work & schedule flexibility - Latest Laptop - Discretionary Annual Bonus Program - Monthly Remote Work Stipend - Annual Professional Development Stipend - Access to Udemy Learning Platform - Industry Conferences - Company All Hands Rest & Play - 24 days PTO per year (prorated) - Your Birthday - Year-end Company Shutdown - 9 Wellbeing Days - Public Holidays - Other Paid Leave - Quarterly Wellbeing Stipend for Personal / Family Activities Health & Family - 401(k) Contributions - Health, Dental, & Vision Insurance - Disability Insurance - Life Insurance - Employee Assistance Program - Paid Parental Leave - Paid Sick Days Work Eligibility: Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship. How to Apply: Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully. We also value authenticity. We want to hear your perspective, not a bot’s. It's fine to use AI to polish your writing, but not to write your answers. Candidates who submit unoriginal AI generated answers will be disqualified from further screening. MZLA Technologies Corporation (MZLA) Commitment to diversity, equity and inclusion MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is responsible for designing, building, and supporting Point Broadband’s Core, Metro, and Access networks with a focus on reliability, scalability, and operational excellence. This role plays a key part in testing and deploying new platforms and acts as a senior escalation point for advanced routing and switching issues across our infrastructure. This position is ideal for engineers with strong service provider experience and a deep understanding of protocols like BGP, MPLS, IS-IS, and OSPF. - Design, implement, and support Point Broadband’s core, metro, and access network infrastructure. - Lead validation and deployment of high-availability network platforms. - Serve as Tier 3 escalation support for complex routing and switching incidents. - Collaborate with internal teams and external vendors to coordinate network deployments and upgrades. - Conduct root cause analysis for persistent or critical network issues and implement long-term solutions. - Document network designs, operational standards, and change procedures. - Define support requirements for new network technologies and participate in roadmap planning. - Participate in on-call rotations and provide guidance to operations teams. - Maintain punctual, consistent attendance. - Other duties as assigned. Qualifications - Bachelor’s degree in Computer Science, Electrical Engineering, or a related field; or equivalent military/industry experience (5+ years). - Minimum of 5 years’ hands-on experience with ISP or service provider network engineering. - Strong background in the design and deployment of multi-gigabit transport networks. - Deep expertise in routing protocols (BGP, OSPF, IS-IS) and MPLS technologies (LDP, L3VPNs, traffic engineering). - Experience with high availability and redundancy protocols (VRRP, HSRP). - Proficient in configuration and troubleshooting of Juniper and Arista routers and switches. - Excellent communication skills and a collaborative, customer-focused attitude. - Familiarity with network automation/scripting tools (e.g., Python, Ansible). - Knowledge of network monitoring and telemetry tools (e.g., SNMP, NetFlow, Prometheus). - Certifications such as JNCIS, JNCIP, or CCNP/CCIP or equivalent hands-on experience. Requirements - Strong working knowledge of Juniper and Arista platforms. - Familiarity with Cisco is a plus but not required. - L2/L3 protocols: TCP/IP (v4 & v6), MPLS, QoS, VRRP, BFD, STP, LACP, ACLs, and prefix lists. - Routing protocols: BGP, OSPF, IS-IS. - DNS, DHCP, and IP address management. - Solid understanding of disaster recovery design, traffic engineering, and convergence strategies. Physical Demands/Working Conditions - Regularly required to talk, hear, and communicate effectively. - Required to use close vision, see colors, and be able to focus. - Must be able to perform computer functions and operate routine office equipment. - Must be able to perform moderate walking throughout Point Broadband’s facilities. - Must be able to sit or stand for extended periods. - Must be able to physically lift various equipment up to 50 or more pounds. - Must be physically able to work in tight, confined spaces, such as ceilings and behind server racks in close quarters. - Travel to other offices may be required on an occasional basis. - Must be available for emergencies post normal business day working hours, including weekends as well as participate in an operational, on-call rotation. Benefits - Medical (3 plans to choose from), Dental and Vision - Short Term Disability - Flexible Spending Accounts - Company Paid Life as well as Voluntary policies - 401(k) with generous company match - Paid Time Off - Share the Care Paid Time Off - Paid Holidays - Uniform/Boot allowance *Applicable by Position* - Cell Phone Allowance *Applicable by Position* - Career Progression Opportunities - Discounted Broadband Services *Where Applicable*