• Operating and managing modern container platforms • Setting up and running production-grade Kubernetes environments • Version control and automation of deployments for complex infrastructures • Identifying and monitoring critical systems and CI/CD pipelines

• Work on service resiliency, performance tuning, and system design across Backcountry's platform • Drive resolution of critical incidents and ensure fixes are methodically implemented through postmortems • Leverage AI-assisted engineering tools (Claude Code, GitHub Copilot, MCP-based agents) to investigate, automate, and ship fixes across infrastructure and application repositories • Reduce toil by designing and implementing automation • Partner with other Site Reliability Engineers, developers, and architects to evaluate and implement best practices for current and future workloads • Monitor system health and capacity, taking proactive action to fix problems before they occur • Collaborate with engineering teams to build, deploy, and support features • Build and maintain observability (metrics, logs, traces, profiles) and SLI/SLO instrumentation for Backcountry services • Participate in FinOps initiatives across GCP and AWS, including capacity planning and committed-use discount strategy • Participate in the on-call support rotation within the SRE team

• Monitoring and Alerts: Build, maintain and evolve clear dashboards and intelligent alerts (infrastructure and business rules), ensuring real-time visibility into system health; • Log Management and APM: Actively analyze, parse and centralize logs, and configure and monitor APM metrics to optimize performance; • Automation: Develop and maintain automation solutions for provisioning, configuration and deployment of infrastructure (IaC); • Incident Management: Participate in resolving production problems and incidents, using observability data for rapid diagnostics and root cause analysis; • SRE Culture: Collaborate with and promote best practices among development teams for resilience, instrumentation and metrics collection.

• CI/CD pipelines (Continuous Integration and Continuous Delivery): Build, maintain and evolve automated pipelines for building, testing and deploying, ensuring agile, secure, and frequent releases • Infrastructure as Code (IaC): Provision, manage and evolve cloud infrastructure through versioned code, ensuring standardization and consistency across all environments • Orchestration and Containers: Design, support and optimize the container ecosystem, defining efficient deployment strategies (e.g., Blue-Green, Canary) and high availability • Security and DevSecOps: Integrate security practices and validations throughout the development lifecycle (shift-left), managing secrets, access policies and automated vulnerability analysis such as SAST and DAST • DevOps Culture and Collaboration: Collaborate and work actively with development teams to eliminate operational bottlenecks, promoting autonomy, agility and knowledge sharing across engineering