Role Description As a Bilingual Client & Case Management Specialist, you'll be the friendly voice and helping hand that guides clients through their legal journey. You'll play a vital role in ensuring they feel supported, understood, and cared for from their very first call to the resolution of their case. - Handle phone calls, emails, and text messages with professionalism and empathy. - Listen carefully to clients' needs and provide clear, compassionate guidance. - Collaborate with attorneys and paralegals to ensure clients always have accurate and timely information. - Follow up on cases, maintain organized records, and ensure every detail is managed properly. - Approach challenges with a calm, solution-oriented attitude. Qualifications - Bilingual (English & Spanish) – fluent or native in both languages. - A people person who enjoys making others feel heard, understood, and cared for. - A natural problem-solver who stays calm under pressure and enjoys finding solutions. - Highly organized, detail-oriented, and able to multitask effectively. - Comfortable using Google Workspace, Microsoft Office, and online communication tools. - Reliable, self-motivated, and comfortable working remotely with a quiet, professional workspace and high-speed internet connection. - Experienced in customer service, hospitality, tourism, or the legal field (preferred). Requirements - Compensation: $9–$10 USD per hour (based on experience) - Performance-based bonuses - Paid bi-weekly - Paid time off eligibility after 6 months - 1-hour paid lunch break after 3-month probationary period - Ongoing training and opportunities for career growth within a respected, client-centered law firm Benefits - 100% Remote (Work From Home) - Requires your own computer, noise-canceling headset, and quiet workspace - Supportive, positive team culture focused on growth, integrity, and client care

• Maintain regular communication with mid to large size clients to understand their needs, concerns, and feedback • Align existing client practices and procedures with validated HCM Cloud methods to solve client needs and challenges • Troubleshoot issues • Propose a best practice solution to resolve challenges • Identify business requirements and map them to the Oracle Cloud functionality • Identify functionality gaps and develop solutions to them, through process or design • Configure the Oracle Cloud to meet client requirements and document application set-ups • Analyze and resolve functionality issues as well as proactively identifying long-term solutions • Lead and present to clients and internally • Advise clients on options, risks and any impacts on other processes and/or systems • Manage scope and client expectations on individual assignments and in day-to-day activities • Lead and support clients with the execution of test scripts • Participate in internal forums for training, teamwork, issue resolution and innovative design • Provide knowledge transfer to clients • Create specification documents for technical object development • Be leaders with a vision in the Oracle Cloud space with innovative solutions around the product • Constant Implementation and testing of advanced enhancements as well as new functionality • Manage and oversee client accounts, including contract renewals, upselling, and cross-selling products or services • Develop account plans to maximize value for both the client and Argano • Focuses on maintenance, reconfiguration, new functionality or modules • Ensure high levels of client satisfaction by delivering exceptional client service and addressing any client issues or complaints • Collaborate with clients to understand their business goals and objectives • Provide strategic insights and recommendations to help clients achieve their goals through the company's products or services • Work closely with internal sales, marketing, Project managers, etc. to align client needs with Argano’s offerings • Prepare and present regular reports to management and clients, outlining key performance metrics and the status of client accounts

Role Description We are looking for a Sales & Client Support Specialist to assist clients with planning and booking travel while providing exceptional service throughout the sales process. This role blends client support with consultative sales, helping clients select travel options that align with their needs and budgets. This is a remote, self-directed role well suited for individuals with strong communication skills who enjoy building relationships and working in a flexible environment. - Respond to client inquiries regarding travel options and pricing - Consult with clients to recommend suitable travel experiences - Coordinate and confirm travel reservations and itineraries - Maintain consistent follow-up and client communication - Manage booking details and post-booking support - Build long-term client relationships through excellent service Qualifications - Strong interpersonal and communication skills - Customer-focused mindset with basic sales aptitude - Ability to manage multiple clients and deadlines - Comfortable working independently in a remote setting - Basic computer skills and familiarity with online platforms - Must be 18+ and authorized to work in the United States Benefits - Fully remote, flexible work environment - Training and sales support resources - Access to industry tools and supplier networks - Professional mentorship - Travel industry benefits and discounts - Commission-based earnings Company Description

Role Description The Client Services Travel Advisor assists clients with coordinating travel plans while providing ongoing support throughout the planning process. This role focuses on organization, communication, and maintaining a positive client experience. - Coordinate travel arrangements based on client preferences - Assist with itinerary updates and reservation management - Respond to travel-related questions and requests - Review travel details for accuracy and completeness - Maintain organized client records and communication history Qualifications - Strong customer service and communication abilities - Excellent attention to detail and organization - Ability to manage multiple priorities effectively - Comfortable using online systems and digital platforms - Previous experience in customer service or hospitality preferred Work Environment - Remote work setting - Flexible scheduling aligned with client needs Training & Support - Training and onboarding included - Continued access to support resources Compensation - Compensation based on experience and performance - Additional details discussed during the hiring process How to Apply Submit your application to be considered for the position.