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Hilb Group

Your challenges, our solutions

Senior Client Placement Assistant

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 1,001-5,000Since 2009H1B No SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

9 days ago

Salary

$70K - $85K / year

Seniority

Senior

Bachelor Degree2 yrs expEnglishCloud

Job Description

Senior Client Placement Assistant

Hilb Group

• Oversee the full lifecycle of carrier connections, including initial setup, ongoing maintenance, troubleshooting, and ensuring seamless data flows between Employee Navigator and insurance carriers • Work with carriers to facilitate the onboarding process and ensure the carrier’s integration is fully functional within the Employee Navigator platform • Act as the primary point of contact for troubleshooting carrier connection issues, working directly with internal teams and carriers to identify and resolve problems • Work closely with internal stakeholders (product management, development, client success teams) to ensure that integrations meet business requirements and client needs • Perform regular testing of carrier integrations to ensure they are up-to-date, accurate, and functioning as intended • Identify and recommend improvements to integration processes, tools, and technologies to increase efficiency and accuracy • Provide support to clients and carriers during the implementation of new carrier connections, offering guidance and answering integration-related questions.

Job Requirements

  • Bachelor’s degree, or equivalent work experience
  • 2-4 years of experience in carrier integrations, benefits administration systems, or related fields
  • Employee Navigator Experience
  • Employee Benefit Experience
  • Benefit Technology Experience
  • Strong understanding of benefits administration systems and the integration of insurance carriers with SaaS platforms
  • Proficiency with integration tools, APIs, and data formats such as EDI, JSON, and XML
  • Familiarity with cloud-based platforms and their integration processes
  • Excellent problem-solving skills and attention to detail
  • Strong communication skills, with the ability to work cross-functionally and interface with both technical and non-technical stakeholders
  • Ability to work independently and manage multiple projects simultaneously.

Benefits

  • Company Paid Life Insurance
  • Long-Term and Short-Term Disability
  • Medical, Dental, Vision and FSA/HSA plans
  • 401(k) with company match
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
  • Generous PTO
  • An awesome team of professionals!

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