Role Description The Dental Virtual Assistant (Hybrid Role) will play a dual part in our team: - Providing frontline communication and scheduling support to patients. - Managing insurance verification, claims, and billing coordination to ensure operational accuracy. You’ll collaborate daily with our dentists, billing staff, and office manager to make sure patients feel supported from their first call to their final claim. Key Responsibilities - Patient Communication & Scheduling - Handle inbound and outbound calls, text messages, and emails with empathy and professionalism. - Schedule, confirm, or reschedule patient appointments using Curve Dental and NexHealth. - Conduct new patient intake: collect personal, contact, and insurance details. - Follow up with patients for missed or canceled appointments, hygiene recalls, or pending treatments. - Perform pain triage during patient calls, assessing urgency and routing appropriately. - Communicate financial estimates and pre-authorization requirements when applicable. - Insurance Verification & Billing Support - Verify patient insurance eligibility and benefits via portals or phone before appointments. - Review coverage for preventive, basic, major, orthodontic, and implant services. - Identify plan-specific details such as deductibles, waiting periods, and downgrades. - Prepare and submit insurance claims through Curve, attaching required documents (X-rays, narratives, perio charts). - Follow up on pending or denied claims, correct and resubmit as needed. - Post insurance payments and adjustments based on Explanation of Benefits (EOBs). - Upload all claim documentation in patient records and maintain claim tracking logs. - Administrative & Coordination Tasks - Record all activity accurately in Hubstaff for time tracking and task accountability. - Maintain patient records and internal spreadsheets for verification and claim progress. - Communicate proactively with the clinical and billing team through Slack or Signal. - Provide a brief end-of-day summary of completed work and pending items. - Support internal workflow improvements and patient satisfaction initiatives. Qualifications - Previous experience in a dental office or dental insurance role is required. - Familiarity with dental terminology, procedure codes (CDT), and claims processes. - Excellent verbal and written communication skills in English. - Strong attention to detail and ability to manage multiple concurrent tasks. - Experience using Curve Dental, Dentrix, Open Dental, NexHealth, or similar platforms. - Comfortable working in a remote environment with tools like Hubstaff, Slack, and Google Sheets. - Reliable internet connection and quiet workspace suitable for phone communication. Schedule & Compensation - Full-time, remote position. - Flexible schedule aligned with U.S. Eastern Time (Virginia) hours. Why Join Us - Work with a friendly, growth-oriented team that values long-term collaboration. - Gain experience across clinical, administrative, and insurance functions. - Opportunity to grow within the dental industry and expand your professional skills. - Be part of a practice that values empathy, accuracy, and teamwork.

Role Description Our client is seeking to hire three (3) highly professional Executive Assistants to provide executive-level administrative and operational support to senior leadership. These are fully remote roles supporting executives based in the United States, requiring availability during U.S. Eastern Standard Time (EST) working hours. This opportunity is ideal for experienced Executive Assistants who thrive in dynamic, fast-paced environments and possess exceptional organizational, communication, and stakeholder management skills. The successful candidates will be proactive, resourceful, highly dependable, and capable of managing multiple priorities while maintaining the highest level of professionalism and confidentiality. Candidates who have previously supported international organizations—particularly U.S.-based companies or global executive teams—will have a distinct advantage. Key Responsibilities - Executive Support - Provide high-level administrative support to one or more senior executives. - Manage complex calendars, appointments, meetings, and scheduling across multiple time zones. - Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and detailed itineraries. - Screen, prioritize, and manage executive emails while ensuring timely follow-up on important matters. - Prepare, edit, and proofread executive correspondence, reports, presentations, proposals, and meeting materials. - Maintain confidential files, records, and documentation with exceptional accuracy. - Process expense reports, reimbursements, invoices, and executive administrative documentation. - Meeting & Calendar Management - Coordinate internal and external meetings across multiple stakeholders and time zones. - Prepare meeting agendas, presentation materials, and briefing documents. - Attend meetings where required, take comprehensive minutes, and follow up on action items. - Organize executive leadership meetings, board meetings, strategy sessions, and company events. - Project & Operational Coordination - Support executives in tracking strategic initiatives and operational priorities. - Monitor project timelines, deliverables, and follow-up activities. - Conduct research and compile information to support executive decision-making. - Coordinate cross-functional communication between departments to ensure efficient execution of executive priorities. - Stakeholder Management - Act as the primary liaison between executives and internal/external stakeholders. - Build and maintain strong professional relationships with clients, partners, vendors, and senior leadership teams. - Handle confidential and sensitive information with discretion and integrity. - Professionally represent the executive office in all communications. - Administrative & Operational Support - Coordinate vendor engagements and administrative logistics. - Assist with document management and contract administration. - Anticipate executive needs and proactively resolve administrative challenges. - Provide occasional personal assistance where necessary to ensure executives remain focused on strategic priorities. Qualifications - Bachelor's Degree in Business Administration, Management, Communications, Office Administration, or a related field. - Minimum 5 years' experience as an Executive Assistant, Senior Administrative Assistant, Personal Assistant, or similar executive support role. - Demonstrated experience supporting C-suite executives or senior leadership. - Experience supporting multiple executives simultaneously is highly desirable. - Previous experience working with international organizations, especially U.S.-based companies, will be highly preferred. - Experience working in fast-paced, high-growth, or remote work environments. Technical Skills - Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Strong working knowledge of Google Workspace (Docs, Sheets, Calendar, Gmail). - Experience using virtual collaboration platforms including Zoom and Microsoft Teams. - Familiarity with project management and collaboration tools such as Asana, Trello, Notion, Monday.com, Slack, ClickUp, or similar platforms. - Excellent internet literacy and ability to work effectively in a fully remote environment. Core Competencies - Exceptional organizational and planning skills. - Outstanding attention to detail. - Excellent written and verbal communication skills. - Strong stakeholder management abilities. - Ability to manage multiple priorities under tight deadlines. - High level of professionalism and emotional intelligence. - Strong problem-solving and critical-thinking skills. - Integrity, discretion, and confidentiality. - Self-motivated with the ability to work independently. - Adaptability in a dynamic and fast-changing environment.

Role Description We are seeking a detail-oriented and motivated Remote Personal Travel Assistant to join our team. In this role, you will support clients by managing their travel needs, from researching destinations to coordinating bookings. You will ensure a smooth and enjoyable experience by providing personalized assistance throughout the travel planning process. Full training is provided, making this an excellent opportunity for individuals who are passionate about travel and customer service. - Assist clients with planning and booking travel arrangements, including flights, hotels, transportation, and activities - Provide personalized recommendations based on client preferences, budget, and interests - Maintain accurate booking records and client information - Stay informed about travel trends, promotions, and destination updates - Deliver high-quality customer service and timely responses to client inquiries - Support clients with changes, cancellations, or adjustments to their travel plans Qualifications - High school diploma or equivalent (associate or bachelor's degree a plus) - Excellent communication and organizational skills - Strong attention to detail and problem-solving abilities - Ability to work independently in a remote environment - Comfortable using computers, online booking systems, and digital communication tools - Genuine interest in travel, hospitality, and customer service Benefits - Flexible remote work schedule (part-time or full-time options available) - Professional training and certification provided - Access to booking tools, resources, and industry support - Travel perks and exclusive industry discounts - Opportunities for career growth within the travel industry - Supportive and collaborative team environment Company Description

• Manage day-to-day client account activities with reliability and attention to detail • Anticipate client needs before they are stated, and communicate progress consistently so clients always know where things stand • Handle challenges independently without allowing quality to slip or client confidence to waver • Maintain awareness of engagement hours and flag early when adjustments may be needed to sustain the level of service clients expect • Manage client inboxes by prioritizing and filtering messages, drafting responses, and ensuring nothing falls through the cracks • Coordinate complex calendars across time zones, including scheduling meetings, sending reminders, and resolving conflicts proactively • Plan and execute logistics for virtual and in-person meetings, conferences, and events, from agenda preparation to follow-up • Prepare presentations, reports, and supporting materials that are polished and ready without requiring significant client revision • Conduct research on topics, vendors, tools, or competitors and deliver findings in a clear, usable format • Draft, proofread, and edit correspondence across email, documents, and other communication channels on behalf of the client • Maintain and update CRM systems, ensuring contact records, notes, and follow-up tasks reflect current and accurate information • Handle sensitive and confidential information with discretion at all times, including personal, financial, and business-critical data • Anticipate client needs based on patterns and context, surfacing tasks or potential issues before they are asked about • Collaborate with fellow VaVa contractors when projects benefit from shared support or specialized expertise • Manage administrative tasks across tools such as Google Workspace, Microsoft 365, project management platforms, and scheduling software • Communicate proactively with the client about task status, deadlines, and any obstacles that could affect delivery • Support travel planning and coordination, including itineraries, bookings, and contingency management when plans change • Handle additional administrative requests as they arise, with flexibility and a solutions-oriented approach