Conversational AI Chat Bot Developer
Location
United Kingdom
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Conversational AI Chat Bot Developer
TTEC Digital
• Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects. • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript. • Code and test projects. • Deliver high-quality software on time. • Attend meetings and training as required. • Perform system analysis and project management duties for the successful completion of a project. • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences. • Exercises wide latitude in determining objectives and approaches to engagements. • Mitigating and resolving code errors for development and future concepts.
Job Requirements
- 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.
- 3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.
- 5+ years JavaScript experience.
- Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.
- Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.
- Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have.
- Team Player and the ability to mentor team members.
- Desire to work in a fast-paced environment.
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• Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects. • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript. • Code and test projects. • Deliver high-quality software on time. • Attend meetings and training as required. • Perform system analysis and project management duties for the successful completion of a project. • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences. • Exercises wide latitude in determining objectives and approaches to engagements. • Mitigating and resolving code errors for development and future concepts.
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