• Drive Strategic Engagements: Act as the primary technical authority for complex Enterprise deals, translating business objectives into scalable Mural solutions. • Influence Product Direction: Serve as the "Voice of the Customer," synthesizing regional market feedback to directly inform the product roadmap and go-to-market strategy. • Lead Technical Governance: Guide Enterprise stakeholders through complex security, compliance, and integration requirements. • Optimize Sales Velocity: Partner with Sales and Customer Success leadership to refine discovery and demo motions, ensuring high-value technical wins in the EMEA market. • Elevate Technical Standards: Champion best practices for solution design and documentation across the global SE team, serving as a mentor and escalation point for technical inquiries.

• Be an engineering voice in our EST and EU CMS partner ecosystem • Own communication, design, and development during the lifecycle of a custom project or integration with CMS partners • Grow the developer community through building technical resources and tools (References, Examples, Developer Tools, APIs,Docs) • Assist in guiding a developer community supporting an agentic friendly set of resources • Build technical relationships and scalable processes with partners to guide them during development for BrightSign’s ecosystem • Act as a filter on incoming partner issues to field, respond, debug and resolve issues • Advocate for partners throughout BrightSign Engineering, Product, and Business teams, to reduce friction for partner integrations • Engage closely with Engineering Teams through a feedback loop on how to iterate upon the APIs and the ecosystem, making integration easier, faster, and cheaper for our partners

• Lead enterprise-scale modernization and digital transformation initiatives. • Engage with CXO-level stakeholders to define future-state architectures. • Drive solutioning approaches and enterprise decision-making.

• Define target architecture for ECM capabilities • Align ECM solutions with enterprise integration standards • Establish reusable architectural patterns and best practices • Participate in architecture governance boards • Design reusable APIs and enterprise integration services • Define synchronization patterns between business applications and ECM platforms • Enable document-centric business processes • Support enterprise-wide content interoperability • Design and govern: • Documentum Content Server • D2 • xCP • OpenText Content Server • Extended ECM • Archive Center • InfoArchive • Design metadata models and taxonomy strategies • Manage collections, folders, classifications, and document structures • Define lifecycle, retention, legal hold, and archival strategies • Lead enterprise migration programs • Define migration architecture and execution strategies • Support migration tooling: • OpenText Migration Center • Custom migration frameworks • Bulk ingestion mechanisms • Information classification • Data protection and privacy controls • Records management • Audit and traceability requirements • Regulatory compliance implementation • Retention and archival policies • Define monitoring and observability standards • Design operational support models • Design disaster recovery and high availability architectures • Optimize ECM platform performance and scalability