• Own end-to-end design for major product surfaces: discovery, flows, interaction models, and visual systems • Design interfaces for enterprise software and complex, multi-step workflows • Translate banking and operations requirements into intuitive user experiences • Collaborate with PMs to define problems, scope solutions, and make trade-offs • Work closely with engineering to ensure high-quality execution • Design for trust, transparency, and control in AI-driven systems • Create and maintain design systems, patterns, and documentation as the product scales • Participate in user research, usability testing, and iterative refinement with real customers

• Design end-to-end product experiences from early concepts through polished implementation. • Turn ambiguous product problems into intuitive workflows, interactions, and interfaces. • Design AI-native experiences and define new interaction patterns for researching, drafting, reviewing, and negotiating with AI. • Create high-fidelity prototypes to explore ideas, validate concepts, and communicate product direction. • Use AI throughout your design workflow to explore ideas, iterate rapidly, and accelerate execution. • Collaborate closely with engineers and product managers throughout the product lifecycle to build thoughtful, high-quality experiences. • Contribute to and evolve our design system, interaction patterns, and overall product quality. • Champion simplicity, clarity, and craftsmanship in every detail. • Raise the design bar through thoughtful critique and exceptional attention to detail.

• Define a design vision that balances user needs with engagement and monetization goals, developing end-to-end journeys with a systems mindset. Partner with Product to shape roadmap priorities and advocate for the user based on industry trends and competitive insight. • Leverage AI-powered tools to accelerate ideation and prototype AI-driven experiences — including personalized recommendations, conversational interfaces, and adaptive content. Help evolve the team’s design workflow in an AI-native development model. • Deliver production-ready designs at pace, contributing to NerdWallet’s design system through reusable components. Maintain a high bar for quality across iOS, Android, and mobile web, iterating on qualitative and quantitative signals. • Partner with PMs, Engineers, and Analysts on usability tests and concept validation, and use analytics, funnel data, and A/B results to evaluate decisions and identify opportunities. Translate ambiguous problems into clearly framed design challenges with measurable success criteria. • Build strong relationships across Engineering, Product, QA, and Marketing. Communicate design decisions through well-crafted artifacts and presentations, and actively contribute to a culture of critique and continuous improvement across the design organization.

Role Description At Kanopi, we design, build, and support websites for clients who are doing meaningful work. We’re looking for a Contract Senior UX/UI Designer (Website Strategy & Design) who can help clients make sense of complex website challenges and turn that clarity into thoughtful, accessible, and effective digital experiences. This is a hands-on role. You’ll lead and support discovery, shape UX and content strategy, create information architecture, wireframes, prototypes, and polished visual designs, then present your work clearly to clients and internal teams. You’ll be comfortable explaining the thinking behind your recommendations and empowering clients to make confident decisions. Your engagement will also have you serve as an important creative voice in our sales process and marketing process. That means joining conversations with prospective clients, contributing to proposals and project approaches, and showing how strategy-led design can create better outcomes for our prospective clients. You’ll help share Kanopi’s point of view through marketing and thought leadership, including webinars, blog posts, case studies, and other informational content. You can expect to contribute in the following areas: - Lead Project Discovery - Conduct interest-holder interviews - Translate research and client input into actionable design direction - Assess qualitative and quantitative datasets and formulate meaningful recommendations that balance user and business goals. - Conduct UX, content and design audits and articulate your findings to internal and client teams. - Conduct and synthesize actionable insights from user research and testing - Develop Information architecture and content strategy: - Synthesize information architecture, navigation and sitemap strategy - Conduct content audits and gap analysis - Develop tone, voice and taxonomies to guide content creation - Ability to understand and articulate how content strategy shapes design - Produce visual design and strategy artifacts including, but not limited to: - Wireframes - Page templates - Interactive prototypes - Full-fidelity visual comps - UI component libraries and static or interactive responsive design systems - Sales and Marketing - Act as a senior creative voice in sales conversations - Help uncover client goals, risks, constraints, and opportunities during pre-sales discovery - Contribute design and strategy perspective to proposals, estimates, scopes, and project approaches - Contribute to Kanopi thought leadership through webinars, blog posts, case studies, conference ideas, or educational content Qualifications - Senior-level, hands-on UX/UI design experience for complex, content-rich websites, with a strong portfolio that shows your process from discovery and strategy through high-fidelity visual design - Strong visual design craft, including layout, typography, hierarchy, brand application, responsive design, and accessible UI patterns - Advanced Figma skills, including prototyping, design systems, component workflows, and client-ready presentation files - Advanced knowledge of UX strategy, content strategy, information architecture, and content experience principles - A minimum of 5 years working as a senior level creative within an agency environment - Strong communication skills, with the ability to adapt your message for designers, developers, and clients, making complex ideas clear, useful, and actionable for each audience - A collaborative approach to untangling complex creative and strategic challenges, with a focus on practical, thoughtful solutions Requirements - Applicants must be legally authorized to work in Canada - Reside in British Columbia, Alberta, Yukon, or the Northwest Territories - Be available for regular collaboration during Pacific Time business hours Benefits - This is an independent contractor engagement. Work is project-based, hours will vary, and no minimum hours are guaranteed. - The expected hourly rate range for this role is $50 - $70 CAD, depending on experience and skills. - This is a 100% remote role.