• Build internal agentic workflows end-to-end on OpenRouter, from prototype to production, that automate support and GTM operations • Integrate our systems with the tools the company runs on, and steadily replace those tools where it makes sense to • Own the reliability of what you ship: evals, guardrails, and monitoring, so automation is trustworthy rather than flashy • Drive measurable impact — deflect support volume, accelerate GTM motions, cut manual toil — and prove it with data • Work directly with support, GTM, and engineering to find the highest-leverage workflows to automate next • Iterate on real usage: ship, measure, improve

• Definir arquitetura e padrões para soluções conversacionais; • Liderar a evolução dos assistentes virtuais da empresa; • Apoiar tecnicamente times multidisciplinares; • Conduzir análises de desempenho e propor melhorias contínuas; • Atuar como referência em NLU, NLP, GenAI e automação conversacional; • Participar da implantação e da estratégia de adoção do IBM watsonx Orchestrate; • Avaliar novas funcionalidades da plataforma IBM watsonx e definir roadmap de evolução; • Garantir qualidade, escalabilidade, observabilidade e governança das soluções implementadas.

• Design and execute advanced AI/ML models – including fine-tuned LLMs and RAG architectures – for integration into both internal tooling and external client-facing products. • Lead experimentation efforts: clearly define hypotheses, design interpretable tests, analyze results rigorously, and communicate findings effectively. • Serve as the technical SME for GenAI/LLM-powered tools, from foundational architecture to model optimization and deployment. • Work with software and data engineering to productionize models and contribute to robust CI/CD pipelines with MLOps/LLMOps best practices. • Stay current on emerging methods in AI – e.g., agentic workflows, memory-augmented systems, multimodal embeddings – and bring those ideas to life in real-world applications. • Promote AI adoption internally by educating and empowering cross-functional partners while improving processes and workflows. • Manage your time and projects effectively, ensuring clear progress updates and proactive communication with collaborators. • Write production-grade Python code to support models, pipelines, and experimental frameworks. • Work with the highest degree of ethics and empathy, recognizing that AI can be a potentially disruptive force for organizations and individuals

• Design and execute advanced AI/ML models – including fine-tuned LLMs and RAG architectures – for integration into both internal tooling and external client-facing products. • Lead experimentation efforts: clearly define hypotheses, design interpretable tests, analyze results rigorously, and communicate findings effectively. • Serve as the technical SME for GenAI/LLM-powered tools, from foundational architecture to model optimization and deployment. • Work with software and data engineering to productionize models and contribute to robust CI/CD pipelines with MLOps/LLMOps best practices. • Stay current on emerging methods in AI – e.g., agentic workflows, memory-augmented systems, multimodal embeddings – and bring those ideas to life in real-world applications. • Promote AI adoption internally by educating and empowering cross-functional partners while improving processes and workflows. • Manage your time and projects effectively, ensuring clear progress updates and proactive communication with collaborators. • Write production-grade Python code to support models, pipelines, and experimental frameworks. • Work with the highest degree of ethics and empathy, recognizing that AI can be a potentially disruptive force for organizations and individuals.