This role involves leading both strategic oversight and hands-on management of third-party fulfillment providers to ensure efficient, compliant loan closing and post-closing operations. Continuously improve systems and workflows to support scalable, high-quality execution. Shape closing and post-closing infrastructure by building workflows, SOPs, SLAs, and quality control frameworks. Partner closely with engineering to design automation-first, scalable operational solutions. This is a full-time remote role.

Lead and implement the launch planning by initiating, developing and communicating (internal/external) a process, system, and data roadmap in support of future product launch and commercialization. Including maintaining and updating the roadmap over time. Support strategic positioning by shaping and driving growth, innovation and differentiation across the US commercial organization, while maintaining alignment with other functions both in the US and Europe. Overseeing how data is consistently connected and captured across functions within the company in a timely consistent manner to deliver value to HCP’s, patients, payors, and employees. Implement and develop capability development and strategy to drive business value across key commercial capabilities including, but not limited to, operations, market access, product launch, patient services, digital engagement, HCP services, marketing, sales and analytics. Acting as a trusted advisor to these areas of the company, with the ability to work with stakeholders at all levels to guide and co-create new capabilities to support the establishment of the commercial business. Leading and supporting IT integration, this role will collaborate strongly with our IT operations and architecture team to deliver a digital and user-friendly experience in support of the commercial team. The ability to execute and support on the day-to-day Commercial data and application operations while also delivering projects and enhancements to current systems. This may include coordinating several external vendors and performing vendor management activities. Building digital capabilities in scope of this role, but not limited to; data warehousing, data acquisition and integration (internal/external), Master Data Management (HCP, Patient Products, Payor/Plan), Field force automation (sales, MSL etc.), Data change request processes, Campaign automation, Data visualization and analytics (dashboards), Learning management, Consent management and data privacy, Non-personal promotion. Bachelor’s degree; MBA or advanced degree a plus. A minimum of 10 years’ experience working in the pharmaceutical or biotech industry 3 - 5 years’ experience of successfully leading an IT/applications function 3 - 5 years’ experience with implementation and building a CRM/SFA. Proven track record of building operational processes from scratch in a fast-paced, startup or small-company environment. Demonstrated ability to influence laterally and vertically; ability to influence without authority, motivate teams, and maintain high levels of respect for and from peers Experience with specialty pharmacy distribution and patient-level data Strong project management skills with the ability to handle multiple priorities and cross-functional stakeholders. Excellent communication skills, able to translate complex information into clear, actionable recommendations. Patient-First mindset that puts patients at the center while balancing purpose and performance Big picture thinking through connecting the cross-functional dots, anticipates what is next and drives strategy Strong influencing skills and can build trust-based partnerships and thrive in a fast-paced environment. Drive for results, by being ambitious, resilient and committed in pursuing excellence where it matters most. Strong problem-solving skills and can turn complex matters into clarity, someone that can easily and quickly adept and is driven by continuous learning. Integrity is one of their core values, someone that champions transparency, accountability and ethical decision making.

The Senior Server Engineer - AWS handles AWS-specific tasks within Platform Services under the Infrastructure Services Line of Business, managing infrastructure, deployment, and engineering to promote scalability, high availability, and cost savings through automation and orchestration. AWS infrastructure management Server deployment in AWS Cost optimization strategies Automation scripting Cross-cloud migration High availability Automation and orchestration

In this role, you will… Manage performance towards department goals, provide necessary coaching, developing a corrective action plan when necessary Work with supporting groups to assure operational excellence Develop and maintain relationships with clients, investors, and vendors Review property conditions and loan status frequently to ensure we meet our SLAs Conduct interviews, training and corrective action needs of staff