• Own and manage key client accounts, ensuring strategic alignment, operational excellence, and successful program delivery. • Serve as the primary day-to-day client lead, building trusted relationships and proactively identifying opportunities for growth. • Drive project planning and execution including scope development, timelines, budgets, and resource allocation. • Lead client meetings, presentations, reporting, and post-program recaps with clear insights and recommendations. • Partner closely with Creative, Strategy, and Production teams to deliver integrated, high-quality work that meets or exceeds objectives. • Lead multiple concurrent client initiatives, balancing competing priorities while ensuring consistent quality, communication, and execution across all programs. • Oversee scope management and financial tracking to ensure programs are delivered on time and on budget. • Support Account Director in identifying account opportunities while proactively flagging risks, recommending solutions, and helping strengthen long-term client partnerships. • Anticipate risks and develop proactive solutions to maintain momentum and client confidence. • Act as a day-to-day leader for junior team members by sharing best practices, providing guidance, and helping elevate team performance across programs. • Contribute to business development efforts, including proposals, pitch support, and organic account expansion.

Role Description The Firm operates a globally distributed outsourcing function of approximately fourteen professionals, most of whom are qualified lawyers with LLM credentials in their respective jurisdictions. This team drafts and reviews non-disclosure agreements at scale in support of the Firm's private equity and equity-focused client base. The successful candidate will assume full ownership of the outsourcing team, materially improve its productivity through the application of artificial intelligence and redesigned workflows, and lead the expansion of the Firm's service offering beyond non-disclosure agreements into additional categories of contract work. This is a mandate to build a business unit, supported by an established team, a proven revenue base, and direct engagement with the Firm's leadership. - Team leadership: Lead and develop a globally distributed team of approximately fourteen lawyers and paralegals. Establish structured people management practices, including regular one-to-ones, clear feedback, professional development, and strategic alignment across the function. - AI-driven transformation: Redesign the drafting and review workflow for non-disclosure agreements, embedding artificial intelligence so that the team's expertise is directed toward higher-value work and throughput is faster. Define the operating model and lead its implementation. - Business expansion: Identify, scope, and launch additional contract review and drafting services capable of being delivered profitably at scale, growing the function from a single service line into a broader service offering. - Service delivery: Assume ownership of turnaround times, quality standards, and client-facing outcomes for the function. - Stakeholder partnership: Operate as a direct business partner to the Managing Partner, the Head of Firm Management, and revenue-generating partners of the Firm. Qualifications - A minimum of ten years' experience in legal practice, legal operations, or corporate and commercial legal services, with substantive depth in contract work. - Direct experience with non-disclosure agreements and United States commercial contracts is strongly preferred, ideally within a private equity or financial services context. - Availability to work in alignment with US Eastern business hours. - A demonstrable record of building or transforming a function from a manual state into a structured, metrics-driven operation, with the ability to speak to the candidate's own contribution rather than that of a broader team. - Genuine fluency in artificial intelligence. Candidates must be able to design and deploy AI-enabled workflows, not merely operate existing tools. - Experience leading distributed teams, with a demonstrated commitment to structured people management and professional development. Benefits - Commitment to fostering a diverse and inclusive environment where unique perspectives are valued. - Opportunity for every individual to thrive.

Role Description We are seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment. - Provide client support throughout the vacation planning process - Assist with researching destinations, accommodations, and activity options - Collect and organize required trip details and preferences - Prepare and update itinerary information and related documentation - Communicate clearly with clients to ensure all questions are answered - Maintain accurate client profiles and update internal systems as needed - Coordinate follow-ups and scheduling to ensure timely completion of planning tasks - Support the booking process by confirming details and providing administrative assistance - Perform general customer service and coordination duties as assigned Qualifications - Strong organizational skills and attention to detail - Clear written and verbal communication abilities - Ability to work remotely and manage time effectively - Comfortable using online platforms and digital tools - Previous customer service or administrative experience preferred - Dependable, professional, and proactive in following up with clients Requirements - 100% remote role - Flexible schedule - Training and ongoing support provided Benefits - $50,000 - $70,000 a year Company Description We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role Description Join Our Remote Travel Support Team. Do you enjoy helping people, solving problems, and coordinating exciting experiences? We are currently seeking motivated individuals to join our growing team as Remote Travel Services Agents. This flexible, work-from-home opportunity allows you to assist clients with planning and organizing memorable vacations while developing valuable professional skills. As a Remote Travel Services Agent, you will help travelers explore destinations, evaluate vacation options, and coordinate travel arrangements that fit their interests, schedules, and budgets. From resort escapes and cruise vacations to family trips, group travel, and international adventures, you'll play an important role in creating smooth and enjoyable travel experiences. No previous travel industry experience is required. We provide comprehensive training, onboarding resources, and ongoing mentorship to help you succeed. What You'll Do - Assist clients with exploring travel opportunities and vacation possibilities - Research destinations, accommodations, cruise itineraries, tours, and travel packages - Provide personalized recommendations based on traveler preferences and goals - Coordinate travel arrangements, including lodging, transportation, activities, and excursions - Support clients throughout the booking and pre-departure process - Communicate with travelers through phone, email, and online platforms - Collaborate with supplier partners to secure reservations and verify travel details - Review itineraries, confirmations, and travel documentation for accuracy - Maintain organized client records and booking information - Stay informed about destination updates, travel trends, and supplier promotions - Deliver professional, responsive service designed to create a positive customer experience Qualifications - Interest in customer service, hospitality, tourism, travel, sales, or client support - Strong communication and interpersonal skills - Excellent organizational abilities and attention to detail - Ability to work independently and manage multiple tasks efficiently - Comfortable using computers, web-based systems, and digital communication tools - Strong problem-solving skills and a service-oriented mindset - Positive attitude, professionalism, and willingness to learn - Self-motivated with effective time-management skills - Must be 18 years of age or older - Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another approved hiring region Training & Support - No travel industry background is necessary. New team members receive: - Structured onboarding and training - Ongoing mentorship and coaching - Access to travel industry tools and resources - Educational opportunities to expand industry knowledge - Continued professional development support Benefits - Fully remote work environment - Flexible schedule with work-from-home convenience - Access to supplier partnerships and booking platforms - Travel-related discounts, incentives, and exclusive perks - Advancement opportunities within a growing organization - Collaborative and supportive virtual team culture - Valuable experience in customer relations, travel services, sales support, and business development