• DevOps Engineer III serves as an emerging individual contributor within a team, expanding your leadership, guidance, and mentoring skills. • You will be responsible for supporting the goal of meeting scope, schedule, and delivery requirements. • You will interact with stakeholders and utilize influential skills to drive improvements in DevOps processes and practices. • Manage blue/green and linear application rollouts with automated rollback to ensure zero-downtime production deployments. • Build and maintain cost-optimization scripts using AWS Compute Optimizer and Cost Explorer to flag and clean up idle resources and orphaned volumes. • Validate data encryption controls at rest (KMS) and in transit (TLS) across databases and cloud storage. • Build and maintain authentication and access-control infrastructure supporting deployments, applying IAM least-privilege policies. • Expand Terraform/IaC coverage across AWS services including EC2, S3, RDS, VPC, Lambda, and IAM. • Support the observability/SRE lead during disaster recovery failover exercises; execute and document DR testing and maintain runbook accuracy. • Provide deployment support to AppDev teams; maintain deployment runbooks as part of the Definition of Done. • Participate in on-call and production triage rotations, supporting Tier 2/3 incident response.

• DevOps Engineer IV serves as a senior individual contributor and technical leader within a team, providing leadership, guidance, and mentoring to other engineers • You will be responsible for meeting scope, schedule, and delivery requirements, interacting with stakeholders, and driving improvements in DevOps processes and practices across the program. • Set up and operate monitoring and observability tooling (AWS CloudWatch, Prometheus, Grafana, Loki log aggregation) for real-time visibility into application health, performance, and infrastructure • Build and maintain "Golden Signals" performance dashboards measuring latency, traffic, errors, and saturation • Implement the DORA metrics roadmap using Grafana and GitLab analytics to establish performance baselines • Manage Tier 2/3 production support within strict SLAs: 1-hour initial response, 4-hour critical resolution, 99.9% uptime commitment • Author Root Cause Analyses within 3 business days of any severity-1 production outage; maintain on-call runbooks and change correlation • Author and maintain the BCDR plan, including recovery architecture and RTO targets, cross-region replication (RDS, S3), Route 53 routing, and Secrets Manager; coordinate biannual failover drills • Configure centralized alerting and incident tooling (Jira Service Desk/ServiceNow, Microsoft Teams, AWS Chatbot) • Implement AWS Auto Scaling and Elastic Load Balancing; deliver sprint performance reports and cost-optimization recommendations • Support recruiting efforts by evaluating homework assignments and potentially assisting with interviews

• DevOps Engineer IV serves as a senior individual contributor and technical leader within a team, providing leadership, guidance, and mentoring to other engineers. • You will be responsible for meeting scope, schedule, and delivery requirements, interacting with stakeholders, and driving improvements in DevOps processes and practices across the program. • Set up and operate monitoring and observability tooling (AWS CloudWatch, Prometheus, Grafana, Loki log aggregation) for real-time visibility into application health, performance, and infrastructure • Build and maintain "Golden Signals" performance dashboards measuring latency, traffic, errors, and saturation • Implement the DORA metrics roadmap using Grafana and GitLab analytics to establish performance baselines • Manage Tier 2/3 production support within strict SLAs: 1-hour initial response, 4-hour critical resolution, 99.9% uptime commitment • Author Root Cause Analyses within 3 business days of any severity-1 production outage; maintain on-call runbooks and change correlation • Author and maintain the BCDR plan, including recovery architecture and RTO targets, cross-region replication (RDS, S3), Route 53 routing, and Secrets Manager; coordinate biannual failover drills • Configure centralized alerting and incident tooling (Jira Service Desk/ServiceNow, Microsoft Teams, AWS Chatbot) • Implement AWS Auto Scaling and Elastic Load Balancing; deliver sprint performance reports and cost-optimization recommendations • Support recruiting efforts by evaluating homework assignments and potentially assisting with interviews

• Design, build, and maintain automated CI/CD pipelines in GitLab CI and Jenkins with build-once promotion patterns, fail-fast verification, and automated rollbacks across dev, staging, and production • Create and maintain shared deployment tooling, reusable GitLab CI templates, and Terraform modules that 5+ AppDev delivery teams consume as self-service infrastructure • Maintain standard, secure base Docker images for Java, Python, and Angular applications; deploy containers on AWS ECS, EKS, or Fargate with zero-downtime patterns • Enforce pipeline security and quality gates (Trivy container scanning, SonarQube static analysis, Open Policy Agent policy-as-code) at the commit/merge stage • Mitigate over-privileged IAM configurations using least-privilege standards without disrupting active production services • Develop the roadmap for and implement DORA metrics (Deployment Frequency, Change Lead Time, Change Failure Rate, MTTR) in the program's CI/CD capabilities • Author and maintain runbooks, deployment documentation, and architecture documentation; lead knowledge-transfer sessions with engineering teams • Participate in SAFe ceremonies including PI planning, dependency management, and CI/CD roadmap development • Support recruiting efforts by evaluating homework assignments and potentially assisting with interviews