Role Description Automated Health Systems has Customer Service Representative positions available in Pittsburgh, PA. These positions are Remote. - Assisting individuals with information and support regarding benefits. - Providing accurate and consistent information. - Providing quality customer service and support. Qualifications - Minimum 2 years' experience in a call center environment preferred. - Experience in health/human services and knowledge of Medicaid preferred. - Strong PC proficiency required. - High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. - Bilingual skills a plus. Benefits - Employee Wellness Program - Comprehensive and ongoing training - Strong company culture with career growth opportunities Company Description AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com "The Enlightened Choice in Health Service Management"

• The Collection Support Specialist will perform a variety of administrative services within the Collections Department. • This role will become familiar with a variety of company processes including pieces of first- and third-party collections, client and company requirements, as well as Federal and State collection laws. • The Collection Support Specialist will work closely with and take direction from Collections Management. • Prepares pay-off letters for banks and title companies; • Sends Itemized Statements to debtors; • Assists Third Party Account Managers with administrative tasks; • Performs other duties as assigned. • May assist with special projects • Provides input for errors and irregularities • Will be trained on collections software and vendor systems • Excellent verbal and written communication skills • Able to work independently and collaboratively in teams • Proficient Computer skills • May assist with special projects

• Perform a variety of administrative services within the Collections Department • Become familiar with company processes including first- and third-party collections, client and company requirements, and Federal and State collection laws • Work closely with and take direction from Collections Management • Prepare pay-off letters for banks and title companies • Send itemized statements to debtors • Assist Third Party Account Managers with administrative tasks • Perform other duties as assigned • Assist with special projects • Provide input for errors and irregularities • Be trained on collections software and vendor systems

• Perform a variety of administrative services within the Collections Department • Become familiar with a variety of company processes including pieces of first- and third-party collections, client and company requirements, as well as Federal and State collection laws • Work closely with and take direction from Collections Management • Prepare pay-off letters for banks and title companies • Send Itemized Statements to debtors • Assist Third Party Account Managers with administrative tasks • Perform other duties as assigned • May assist with special projects • Provide input for errors and irregularities • Will be trained on collections software and vendor systems