Experience. Solutions. Results.
Process Architect
Location
Alaska + 3 moreAll locations: Alaska | California | Hawaii | New York
Posted
3 days ago
Salary
$67.6K - $127K / year
Seniority
Senior
Job Description
Process Architect
Luminare Health
• Responsible for designing, standardizing, and governing end-to-end business processes across the organization. • Ensures processes are efficient, compliant, scalable, and aligned to enterprise optimization goals. • Translates optimization strategy into clear, executable, and measurable process designs. • Establishes standards that support consistent execution across teams and platforms. • Designs and documents end-to-end processes across claims, enrollment, customer service, utilization management, operations, and finance. • Develops current-state and target-state process models using standard methodologies (e.g., BPMN). • Defines process boundaries, handoffs, roles, controls, and decision points. • Establishes enterprise process standards, modeling conventions, and documentation requirements. • Maintains a centralized process repository and architecture artifacts. • Ensures processes align with regulatory, contractual, and audit requirements. • Partners with Business Optimization Architects to translate optimization initiatives into process designs. • Supports operational teams during implementation by clarifying process intent and design. • Provides guidance on process adoption, change impacts, and risk mitigation. • Identifies process inefficiencies, bottlenecks, and control gaps. • Supports process measurement by defining operational metrics and controls. • Incorporates feedback and performance results into ongoing process refinements. • Works closely with IT, data, compliance, and operations teams to ensure process designs are feasible and enforceable. • Supports technology enablement efforts by defining business process requirements.
Job Requirements
- Bachelor’s degree in Business, Healthcare Administration, Industrial Engineering, or related field.
- 5–8+ years of experience in process design, process architecture, or operational excellence.
- Experience working within healthcare, insurance, or TPA operations.
- Proficiency with process modeling tools and methodologies (e.g., BPMN).
- Strong documentation and facilitation skills.
- Lean, Six Sigma, or process improvement certification (preferred).
- Experience supporting system implementations or automation initiatives (preferred).
- Familiarity with healthcare compliance and audit requirements (preferred).
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
- other incentives
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