Role Description Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant's life-saving mission by actively engaging with current, previous, and potential donors to schedule their next blood donation at a local blood drive. What to Expect - Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential. - Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals. - Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service. - Code donor records appropriately based on the information provided by donor and management. Qualifications - High School Diploma or GED required - One year of customer service experience preferred - Call center experience preferred Benefits - Medical, dental, and vision insurance - 401K + 5% company match - Tuition assistance up to $5k per year - Free basic life and AD&D insurance - Free short-and-long-term disability insurance - Paid time off - Employee Resource Groups - Recognition and perks Company Description At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

• Manage the NoGigiddy referral program end to end — tracking, payouts, and communication • Identify and engage with power users, community leaders, and micro-influencers who can amplify NoGigiddy • Conduct outreach to potential referral partners — bloggers, forum admins, Facebook group owners • Monitor referral performance metrics and optimize program mechanics for higher participation • Coordinate with the growth and marketing teams on referral campaign pushes • Handle referral-related user questions and disputes professionally • Report monthly on referral traffic, signups, and program ROI

• Manage the NoGigiddy referral program end to end — tracking, payouts, and communication • Identify and engage with power users, community leaders, and micro-influencers who can amplify NoGigiddy • Conduct outreach to potential referral partners — bloggers, forum admins, Facebook group owners • Monitor referral performance metrics and optimize program mechanics for higher participation • Coordinate with the growth and marketing teams on referral campaign pushes • Handle referral-related user questions and disputes professionally • Report monthly on referral traffic, signups, and program ROI

• Manage the NoGigiddy referral program end to end — tracking, payouts, and communication • Identify and engage with power users, community leaders, and micro-influencers who can amplify NoGigiddy • Conduct outreach to potential referral partners — bloggers, forum admins, Facebook group owners • Monitor referral performance metrics and optimize program mechanics for higher participation • Coordinate with the growth and marketing teams on referral campaign pushes • Handle referral-related user questions and disputes professionally • Report monthly on referral traffic, signups, and program ROI