Innovation in Revenue Cycle Management
Product Manager, Epic Services
Location
United States
Posted
2 days ago
Salary
$92.4K - $138.6K / year
Seniority
Senior
Job Description
Product Manager, Epic Services
Ensemble Health Partners
• Serve as an expert in Epic functionality, current capabilities, and future roadmap. • Set strategy for Epic upgrades, enhancements, and feature adoption. • Evaluate Epic functionality for applicability and value. • Spend significant time with Operations to understand workflows, challenges, and successes. • Translate business needs into Epic standards and adoption strategies. • Lead discovery to understand underlying problems before defining solutions. • Apply creative problem-solving and solution-oriented thinking. • Form clear, prescriptive recommendations with rationale and tradeoffs. • Lead requirements and scoping across Ops, Epic, Innovation, Product, and Data initiatives. • Inform Epic SOMs based on functionality and best practices. • Own development and maintenance of Epic playbooks. • Identify integration needs and opportunities, translating operational requirements into scalable Epic-aligned integration approaches, including third-party systems. • Educate and partner across Epic Services on Epic standards and functionality. • Partner closely with Partnership Success to support consistent messaging to clients. • Participate in Epic RevCyclers and lead workgroups as needed.
Job Requirements
- Bachelor’s degree required.
- 5+ years of Epic experience in healthcare operations or an IT environment.
- Epic certification(s) in Patient Access, Hospital Billing, Professional Billing, or HIM.
- Deep Epic functional expertise.
- Strong executive-ready communication skills.
- Creative, solution-oriented problem-solving mindset.
Benefits
- Health insurance
- Time off
- Retirement programs
- Professional development opportunities
- Recognition programs
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