We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
VIP Host
Location
United States
Posted
1 day ago
Salary
$68K - $85K / year
Seniority
Mid Level
No structured requirement data.
Job Description
VIP Host
DraftKings Inc.
Role Description At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours: Forge and cultivate relationships with our most engaged players as a VIP Host. You'll execute the day-to-day strategy of our industry-leading VIP engagement program to understand the true needs of our players. To foster long-term customer loyalty, you'll play a key role in helping us deliver a world-class experience that drives high levels of brand advocacy. What You'll Do - Create new business revenue by understanding and developing strong, authentic, and trusted player relationships. - Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses. - Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players. - Compile player feedback to support improvements to the platform and identify opportunities. - Execute against all VIP policies and guidelines, including responsible gaming policies. Qualifications - Bachelor's degree in a related field or relevant experience. - At least 3 years of experience in a Sales, Account Management, or customer-facing role. - Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment. - Analytical mindset to make quick and confident decisions on data and trends. - Willingness to travel and work nights and weekends. - Must be able to obtain and maintain required State Gaming Licenses. Benefits - The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable. - Our ranges are determined by role, level, and location. - The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. - Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. - Your recruiter can share more about the specific pay range and how that was determined during the hiring process. - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. - An employer who violates this law shall be subject to criminal penalties and civil liability.
Related Guides
Related Categories
Related Job Pages
More General Jobs
Cruise & Resort Planning Specialist
Travel With LaniCurating amazing travel experiences while empowering new agents to launch their careers in the travel industry!
• Consult with clients to understand their preferences, budgets, and trip goals • Research destinations, suppliers, and current promotions • Design customized itineraries for vacations, cruises, and group experiences • Coordinate reservations including flights, accommodations, cruises, transportation, and activities • Provide clients with clear details regarding schedules, documentation, and policies • Maintain accurate records of bookings, payments, and client communications • Monitor reservations and assist with modifications or support as needed • Build and maintain long-term client relationships to encourage repeat business and referrals • Participate in ongoing training and professional development
• Join an international customer support team • Build your career while working remotely in a dynamic and multicultural environment • Handle customer support roles
Role Description As a Remote Cruise Specialist, you will work directly with clients to design and book their dream vacations. From recommending destinations to arranging accommodations, transportation, and special activities, you'll ensure every detail is handled so your clients can focus on enjoying their trip. Key Responsibilities - Connect with clients to learn about their travel goals, preferences, and budget. - Research and recommend destinations, resorts, cruises, and unique experiences. - Create and present customized vacation itineraries. - Book flights, accommodations, transfers, and excursions. - Stay up-to-date on travel trends, packages, and promotions. - Provide excellent customer service before, during, and after travel. Qualifications - Passion for travel and helping others experience the world. - Strong communication and customer service skills. - Organized, detail-oriented, and able to manage multiple bookings. - Self-motivated, enthusiastic, and eager to learn. - No prior travel experience required; training is provided. Benefits - Work from anywhere with a schedule that fits your lifestyle. - Access to travel industry training and mentorship. - Exclusive travel discounts and perks. - Opportunity to grow with a supportive travel team.
Role Description Join our team as a Cruise Coordinator and help travelers plan unforgettable cruise vacations all while working remotely with flexible hours and full training provided. As a Cruise Coordinator, you'll assist clients with planning, booking, and organizing cruise vacations. You'll match travelers with the right cruise lines, destinations, and itineraries while providing excellent customer care throughout the process. This is a remote opportunity with full training provided perfect for someone who loves travel and wants to turn that passion into income. Key Responsibilities - Consult with clients to understand their travel goals, preferences, and budgets. - Research and recommend cruise lines, destinations, excursions, and packages. - Build and present customized cruise itineraries that fit client needs. - Manage bookings, payments, and documentation for cruise travel. - Stay updated on cruise line promotions, ship details, and travel trends. - Deliver excellent customer service before, during, and after each trip. Qualifications - Passion for travel and helping others plan unforgettable experiences. - Strong communication and interpersonal skills. - Detail-oriented, organized, and self-motivated. - Ability to work independently with a positive, proactive attitude. - No prior experience required—comprehensive training provided. Benefits - 100% remote work with flexible scheduling. - Access to travel industry certification and mentorship. - Exclusive discounts, perks, and potential travel opportunities. - Supportive and collaborative team environment.


