• Provide over-the-phone and video remote consecutive interpretation services in a variety of settings, including medical, emergency, legal, social, and customer service environments. • Accurately and effectively convey messages between speakers of Portuguese/Brazilian Portuguese and English. • Maintain confidentiality and professionalism at all times. • Research and prepare to ensure a thorough understanding. • Remain culturally sensitive and aware. • Be punctual, professional, and reliable. • Familiarize yourself with our company policies and procedures.

• Attend in-person interpreting assignments with clients in community and medical settings

• The Luganda Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Luganda and English speakers. • Breaks the communication barrier in various industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. • Processes information quickly, concisely while recognizing sensitive cultural differences. • Remains calm during interpreting sessions even if one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls. • Follows client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP).

• The Wolof Video-Telephone- Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Wolof and English speakers. • The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. • The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. • Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. • Participate in online, video and audio training sessions. • Deliver interpretation services via video and expediently type data on a dedicated device. • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. • Maintain a professional demeanor throughout the video and audio interpreting sessions at all times. • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP).