We help clinicians provide more specialist treatments to their patients
Clinical Operations Specialist
Location
India
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Clinical Operations Specialist
32Co
• Delivering an exceptional case experience to dentists and orthodontists working with 32Co. • Acting as a key member of our clinical support team - answering dentist questions, handling problems, and finding solutions. • Identifying areas for improvement and opportunities to scale the function. • Being hands-on with clinical and operational challenges - spotting issues early and helping shape clear, workable solutions. • Being the voice of our dentists, ensuring their needs are clearly understood and advocating for service excellence in cross-functional decisions.
Job Requirements
- A qualified dentist or an experienced dental healthcare professional (3+ years).
- Strong verbal and written communication skills in English.
- Experience working within a corporate or health-tech environment is desirable.
- Proactive, resourceful, and comfortable figuring things out independently.
- Highly empathetic with a strong customer-centric mindset - you instinctively know what “unreasonably excellent” feels like.
- An excellent communicator, both in writing and on the phone
- A natural problem-solver who enjoys getting to root causes and designing thoughtful solutions.
- A team player, confident working with a range of internal and external stakeholders.
- Comfortable operating in the organised chaos of a scaling startup.
- Comfortable working West Coast US hours.
Benefits
- Opportunity to work on a health technology product solving a multi-billion dollar problem.
- Be part of a collaborative and inclusive work environment with a culture of teamwork, innovation and creativity.
- Have access to the latest tools and technologies.
- Opportunities for professional growth and career advancement.
- Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team.
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