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32Co

We help clinicians provide more specialist treatments to their patients

Clinical Operations Specialist

Clinical OperationsClinical OperationsFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

4 days ago

Salary

0

Seniority

Senior

Professional Certificate3 yrs expEnglish

Job Description

Clinical Operations Specialist

32Co

• Delivering an exceptional case experience to dentists and orthodontists working with 32Co. • Acting as a key member of our clinical support team - answering dentist questions, handling problems, and finding solutions. • Identifying areas for improvement and opportunities to scale the function. • Being hands-on with clinical and operational challenges - spotting issues early and helping shape clear, workable solutions. • Being the voice of our dentists, ensuring their needs are clearly understood and advocating for service excellence in cross-functional decisions.

Job Requirements

  • A qualified dentist or an experienced dental healthcare professional (3+ years).
  • Strong verbal and written communication skills in English.
  • Experience working within a corporate or health-tech environment is desirable.
  • Proactive, resourceful, and comfortable figuring things out independently.
  • Highly empathetic with a strong customer-centric mindset - you instinctively know what “unreasonably excellent” feels like.
  • An excellent communicator, both in writing and on the phone
  • A natural problem-solver who enjoys getting to root causes and designing thoughtful solutions.
  • A team player, confident working with a range of internal and external stakeholders.
  • Comfortable operating in the organised chaos of a scaling startup.
  • Comfortable working West Coast US hours.

Benefits

  • Opportunity to work on a health technology product solving a multi-billion dollar problem.
  • Be part of a collaborative and inclusive work environment with a culture of teamwork, innovation and creativity.
  • Have access to the latest tools and technologies.
  • Opportunities for professional growth and career advancement.
  • Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team.

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