• Assist in managing multiregion and multicloud infrastructure, ensuring resiliency, scalability, and performance. • Support infrastructure provisioning and deployments primarily on GCP, while gaining exposure to other cloud providers. • Design, deploy, and maintain agentic AI workflows and automation systems, integrating LLMs, orchestration frameworks, APIs, and observability tooling to improve operational efficiency, incident response, and developer productivity. • Collaborate with development teams to design and maintain CI/CD pipelines in GitLab CI. • Work on Kubernetes cluster management (GKE and potentially other managed K8s offerings). • Contribute to GitOps-based deployments using ArgoCD. • Help automate infrastructure with Terraform and other infrastructure-as-code tools. • Monitor system health and participate in the on-call rotation, contributing to incident response, troubleshooting, and root cause analysis to improve reliability. • Document processes, create runbooks, and help improve operational practices.

Role Description We are seeking an experienced Site Reliability Engineer (SRE) to join our team. As an SRE, you will play a critical role in ensuring the stability and reliability of our platform, as well as supporting our development teams in creating and deploying new features. This position offers an opportunity to make a significant impact and contribute to the growth and success of our organization by enhancing our infrastructure and optimizing our processes. What You Will Do - Collaborate with development teams to design and implement scalable Infrastructure. - Collaborate with development teams to design and implement automated deployment and testing pipelines. - Develop and maintain monitoring and alerting systems to proactively identify and address issues. - Troubleshoot and escalate production incidents to minimize downtime and improve system reliability. - Continuously improve our infrastructure and processes to optimize scalability and efficiency. - Participate and take ownership for on-call rotations as needed to ensure 24/7 support for our application. - Perform routine maintenance and upgrades as needed to keep our systems up to date. - Contribute to ongoing efforts to improve our security posture and compliance with industry standards. - Communicate complex technical concepts clearly and concisely to both technical and non-technical stakeholders in order to make the right decision. - Mentor and coach junior engineers, fostering their professional growth and enabling them to deliver high-quality work. - Stay up-to-date with the latest advancements and trends in site reliability engineering and share knowledge and insights with the team. - Identify opportunities for organizational enhancements and propose alternatives to optimize team structures and execution. Qualifications - Bachelor’s degree in Computer Engineering, Computer Science, or related field. - 5+ years of experience in a similar role, preferably with experience in a high-traffic, high-availability environment. - Proficiency in at least one programming language (Python, Ruby, Java, Go, etc.). - Strong understanding of cloud infrastructure and related technologies (AWS, GCP, Azure, Kubernetes, Docker, etc.). - Excellent troubleshooting and problem-solving skills. - Experience with one or more automation and configuration management tools (Chef, Ansible, Puppet, Terraform, etc.). - Familiarity with monitoring and alerting tools (Prometheus, Grafana, Nagios, etc.). - Strong communication and interpersonal skills, enabling effective collaboration with cross-functional teams. - Ability to navigate ambiguity, set clear expectations, and thrive in a fast-paced, dynamic environment. - A strong grasp of computer science fundamentals when it comes to dealing with distributed systems and networks. Who Will Excel - Experience or familiarity with running, tuning, and optimizing databases and queries. - Prior experience in a leadership or senior-level role within site reliability engineering. - Familiarity with other backend technologies and frameworks. - Experience in driving technical decisions and implementing positive organizational changes. Benefits - Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and offers remote environments. - Competitive Compensation: Our compensation packages are highly competitive and include potential share options for certain roles. - Personal Growth and Development: We are committed to your personal and professional growth, providing regular training and an annual learning stipend to help you advance your career in a dynamic environment. - Autonomy and Mentorship: You'll enjoy a high degree of autonomy in your role, supported by mentorship and ambitious goals that pave the way for both your success and the company's growth.

Role Description - WS Lambda functions — writing the actual orchestration code (Node.js/Python) that sits between API Gateway and Salesforce - API Gateway configuration — setting up routes, request/response mapping, API key management per partner - Business logic — validation rules, error handling, request transformation before hitting Salesforce APIs - Integration coding — the Lambda-to-Salesforce REST/Apex callout code Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. - At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. - Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. - Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. - We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. - All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Role Description We are seeking a motivated DevOps Engineer II to join our growing Platform SRE team. In this role, you will support the design, deployment, and maintenance of our multiregion, multicloud infrastructure, with a primary focus on Google Cloud Platform (GCP). You’ll work closely with senior DevOps engineers and developers to ensure high availability, scalability, and reliability across distributed systems. As a DevOps Engineer II, you’ll help design, deploy, and optimize infrastructure to support ML training, inference, and data-intensive pipelines. This is an excellent opportunity for someone who is eager to deepen their expertise in Kubernetes, GitLab CI, ArgoCD, and cloud automation while gaining exposure to complex global infrastructure. Responsibilities - Assist in managing multiregion and multicloud infrastructure, ensuring resiliency, scalability, and performance. - Support infrastructure provisioning and deployments primarily on GCP, while gaining exposure to other cloud providers. - Design, deploy, and maintain agentic AI workflows and automation systems, integrating LLMs, orchestration frameworks, APIs, and observability tooling to improve operational efficiency, incident response, and developer productivity. - Collaborate with development teams to design and maintain CI/CD pipelines in GitLab CI. - Work on Kubernetes cluster management (GKE and potentially other managed K8s offerings). - Contribute to GitOps-based deployments using ArgoCD. - Help automate infrastructure with Terraform and other infrastructure-as-code tools. - Monitor system health and participate in the on-call rotation, contributing to incident response, troubleshooting, and root cause analysis to improve reliability. - Document processes, create runbooks, and help improve operational practices. Qualifications - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent practical experience). - 4-7 years of hands-on experience in DevOps, SRE, or related roles. - Solid foundation in Linux/Unix administration and basic networking. - Hands-on experience with public cloud services (Compute Engine, GKE, Cloud Storage, IAM, VPC etc). - Understanding of Kubernetes concepts. - Familiarity with CI/CD concepts and ArgoCD for GitOps workflows. - Interest or exposure to multicloud and multiregion architectures. - Strong analytical, troubleshooting, and problem-solving skills. - Scripting experience with Python, Bash, or Go. - Knowledge of infrastructure-as-code (Terraform, Ansible, or CloudFormation). - Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK, or GCP Cloud Monitoring/Logging). - Understanding of distributed systems design and global traffic management. - Awareness of security and compliance best practices in a cloud-native environment. Benefits - Competitive salary, stock options & annual bonus. - Medical coverage. - Life and accidental insurance. - Vacation & leaves of absence (menstrual, flexible, special, and more!). - Developmental opportunities through education & developmental reimbursements & professional workshops. - Maternity & parental leave. - Hybrid & remote model with flexible working hours. - On-site & remote company events throughout the year. - Tech & WFH stipends & new hire allowances. - Employee referral program.