• Perform assessments of the suppliers capability to perform and sustain performance through the SHA (Supplier Health Assessment). • Engage the supplier to complete the diagnosis in the Gemba and work with the supplier to develop a comprehensive gap closure plan. • Conduct weekly training and coaching on-site at the supplier to develop their team. • Follow-up with the PW and supplier team to validate the gap plan and monitor progress to ensure the benefits are achieved. • Establish leading indicators of performance and track weekly, on-site at supplier. • Intervene to expedite deliveries and/or resolve quality issues as required. • Lead impactful Continuous Improvement events at Supplier. • Must be able to travel up to 80% of your time within the New York, New Jersey, and Pennsylvania areas

• drive operational excellence and process compliance within the supply base through on site visits and assessments. • help key suppliers in the resolution of significant issues that are likely to have a business-wide impact by working cross functionally with Purchasing, Engineering, Quality and Operations leadership. • coordinate and resolve company/department wide risks/obstacles to ensure manufacturing, supply chain, and delivery schedules are aligned with customer needs. • responsible for reporting key suppliers’ progress to operational initiatives at executive reviews with senior level leadership, both internal and external. • drives improvement of on time delivery and quality performance at multiple suppliers. • develop and drive quality improvement plans. • coordinates root cause identification and corrective actions. • leads onsite assessments with Buyers, Quality, and Engineering teams to drive overall supplier improvement. • identifies and removes significant barriers to the implementation of CI for suppliers to improve on-time delivery and quality. • evaluates key supplier performance and applies sustainable counter measures and actions to facilitate improvement. • directs production readiness assessments for New Product Introduction and rate increases, including capacity confirmation to ensure a timely ramp-up to production volumes with a business wide impact. • oversee the monitoring of critical business wide metrics and the coordination of cross-functional work teams to significantly increase effectiveness of supply chain initiatives. • engages the senior management of key suppliers to initiate appropriate major improvement programs to achieve and sustain high levels of performance. • plans, organizes, directs and reports all activities and matters relating to supplier performance. • evaluates supplier performance, management, capacity and production readiness. • assesses supplier qualifications including training and certifications. • elaborates supplier development plans and works in collaboration with the supplier to ensure best performance is achieved.

• The Supplier Performance team will be responsible for identifying constraints to flow, and acting as a liaison technical lead, utilizing problem-solving skills while building effective working relationships with all Functional Groups, (including, but not limited to Procurement, Supplier Development, Engineering, Quality, Production, New Product Introduction, Transitions as well as sub-tier support) to improve supplier deliveries. • The SPS would also support production rate improvement projects across all PW programs. • The SPS coordinates the operational aspects of developed projects and serves as liaison between the supplier, and the commodity team by assessing part issues and developing resolutions to meet production throughput, productivity, quality and customer satisfaction goals and objectives through collaboration with Key supply chain stakeholders. • Identify constraints to flow that will be used to develop improvement and mitigation plans for improved on time delivery from suppliers • Active participant in cross-functional supplier performance reviews, and Co-lead with our customers and Supplier Development Leaders on the respective Supplier Business Reviews and Rate Readiness Reviews. • Lead/ co-lead Production meetings with Suppliers. • Acquire a vision of the big picture and understand that enhancing operational effectiveness is key to organizational business performance. • Drive for results, consistently pursuing continued ways to accomplish goals and objectives that require your extraordinary determination, self-motivation, and interpersonal skills to satisfy our customers’ needs. • Develop a strong understanding of the products and the operational processes they go through at the suppliers you will be working with. • Ability to generate and gain opportunities to break functional, operational, & logistical barriers faced with getting products out the door. • Reveal and work to remove barriers to business goals specific to the on-time delivery of parts. • Effectively driving tasks/projects to completion which include but are not limited to: Leading Indicator data collection and gap review, material coverage and tracking, facilitating quality notification communication and closures, and sub-tier management assistance. • Communicate across leadership levels within company and supply base. • Build and maintain relationships with various partners, customers, and suppliers. • Manage multiple projects and interact with several departments and various levels of management simultaneously. • Lead, manage, and/or assist with process improvement projects. • Through the rigorous use of change management disciplines, drive initiatives, processes, and CORE throughout the business and across the supply chain • Utilizes project management approach and process improvement discipline to lead projects according to plan, including identifying and mitigating project risks. • Gather feedback and work to identify new improvement opportunities in conjunction with Supplier Development Leaders. • Must be able to travel up to 80% of your time within the Midwest, USA and Canada regions • On-site at suppliers 80% of your time 20% of the time working from home office

Role Description Do you enjoy organizing details, helping people plan exciting experiences, and working in a flexible online environment? We are seeking enthusiastic and service-focused individuals to join our growing team as Virtual Travel Coordinators. In this role, you will assist travelers with planning customized vacations, researching destinations, and coordinating travel arrangements that align with their interests and goals. Whether clients are looking for a relaxing resort retreat, a cruise vacation, a family getaway, a group trip, or an international adventure, you'll help ensure every detail is thoughtfully planned. This opportunity is perfect for individuals who enjoy communication, organization, and creating positive customer experiences. No prior travel industry background is required, as we provide comprehensive training, ongoing mentorship, and professional development resources. What You Will Do - Connect with clients to understand their travel preferences, timelines, and vacation goals - Research destinations, resorts, cruise options, tours, and travel experiences - Present personalized travel recommendations based on client needs and budgets - Coordinate accommodations, transportation, activities, excursions, and vacation packages - Assist clients throughout the planning, booking, and travel preparation process - Communicate through phone, email, messaging tools, and virtual platforms - Partner with travel suppliers to arrange and confirm reservations - Monitor booking updates, itinerary changes, and travel documentation - Maintain organized client records and reservation information - Stay current on travel news, supplier promotions, and destination highlights - Provide exceptional support and service throughout the customer journey Qualifications - Interest in travel, hospitality, tourism, customer support, sales, or service-related fields - Strong interpersonal and communication skills - Excellent organizational and multitasking abilities - Ability to work independently and manage responsibilities efficiently - Comfortable using computers, online systems, and digital communication tools - Strong attention to detail and problem-solving skills - Positive attitude and willingness to learn - Reliable, professional, and self-motivated - Must be at least 18 years of age - Must reside in the US, UK, Mexico, Spain, Australia, or another approved hiring region Benefits - Fully remote opportunity - Flexible schedule that works around your lifestyle - Comprehensive onboarding and training resources - Ongoing coaching, mentorship, and development programs - Access to travel suppliers, booking technology, and industry resources - Travel incentives, discounts, and exclusive benefits - Opportunities for advancement and leadership growth - Supportive virtual team environment - Valuable experience in travel coordination, customer service, relationship management, and business development