• Perform product development in accordance with Merge’s methodology and practices; • Perform software module requirement analysis, design, and test design • Prepare software module specifications, designs, test descriptions and estimates • Implement software modules and unit tests as assigned and conduct appropriate module testing • Conduct appropriate verification and validation activities • Detect, report, investigate, and fix product defects as appropriate; • Participate in the review of product engineering artifacts (e.g., specifications, designs, test descriptions, implementations, tests, records, reports, etc) • Design, develop, and recommend next generation platforms for cloud and on-premise deployments • Develop deployment systems for a variety of interdependent applications running on Linux and Kubernetes • Establish and maintain continuous integration and continuous delivery (CI/CD) pipelines to automate the build, test, and deployment of applications • Assist in the preparation and review of product, engineering, and management plans and reports (e.g., program and project plans) as required • Prepare updates to system specifications, designs, test descriptions, hazard analysis, verification and validation test procedures, and related documentation supporting software development to known standards • Mentor team members and peer review product artifacts including requirement specifications, design specifications, code, etc. • Engage actively in design and code reviews of work items completed by the team in conjunction with the Team Lead and/or architect • Interface with customer(s) and Merge staff to gather product requirements, present technical aspects of the product, and understand problems with the product

• Owning tasks and larger projects from planning to production rollout • Learning new technologies and building expertise with the goal of teaching and mentoring others; mentoring with the goal of force-multiplying through docs and tools • Maintaining organization cloud presence in AWS • Automating and deploying infrastructure configurations using Infrastructure as Code (IAC) • Mentoring engineering squads on Platform best practices for Kubernetes, MySQL, Kafka, and other software development lifecycle areas • Assisting engineering squads with capacity planning, on-call preparation, and production readiness • Writing documentation and runbooks that contribute to the engineering organization’s knowledge base • Implementing monitoring and alerting systems with Discogs observability tools • Working in a containerized, orchestrated environment • Participating in on-call rotation, responding to incidents, and troubleshooting data and other operations issues • Contributing to the reliability and design patterns of our Kafka CDC and event workflows • Contributing to agentic AI best practices and tooling, including skills, agents, and safety

• Serve as a senior technical leader responsible for designing, building, and evolving the infrastructure, automation, and cloud platform capabilities that power Conga’s revenue lifecycle management solutions • Partner closely with Engineering, Product, Security, and Operations teams to establish scalable DevOps practices, accelerate software delivery, and improve platform reliability across our global SaaS ecosystem • Influence architectural decisions, drive modernization initiatives, and champion best practices that improve developer productivity, system scalability, and operational excellence • Help shape the future of our engineering platform by designing highly available cloud infrastructure, advancing automation capabilities, and enabling best-in-class development experiences. • Design, implement, and optimize enterprise-scale CI/CD pipelines that accelerate software delivery • Establish automation strategies that improve deployment consistency, quality, and release velocity • Architect, build, and maintain highly available cloud environments across AWS and Microsoft Azure. • Develop Infrastructure-as-Code solutions using technologies such as Terraform and CloudFormation • Champion Site Reliability Engineering (SRE) principles and reliability-focused engineering practices.

• Design, implement, and maintain scalable CI/CD pipelines that automate software build, testing, deployment, and release processes. • Drive continuous improvement initiatives that increase deployment efficiency, reliability, and developer productivity. • Partner with engineering teams to establish DevOps best practices across the software development lifecycle. • Champion automation-first approaches that reduce manual effort and improve operational consistency. • Design and support highly available, secure, and scalable cloud infrastructure across AWS and Microsoft Azure environments. • Develop and maintain Infrastructure-as-Code (IaC) solutions using tools such as Terraform and CloudFormation. • Optimize platform performance, cost efficiency, and operational resilience across production and non-production environments. • Partner with engineering teams to build and maintain cloud-native architectures that support growth and scale. • Design, deploy, and manage containerized workloads utilizing Docker and Kubernetes. • Establish deployment standards and operational best practices for Kubernetes-based environments. • Support container orchestration, monitoring, scaling, and lifecycle management initiatives. • Drive platform modernization efforts through the adoption of cloud-native technologies. • Implement and maintain infrastructure and application security best practices, including encryption, access controls, network security, and vulnerability management. • Design solutions that support fault tolerance, disaster recovery, and business continuity objectives. • Collaborate with teams to improve observability, monitoring, alerting, and incident response capabilities. • Proactively identify risks and implement solutions that improve system reliability and uptime. • Collaborate with software engineers, architects, and product teams to support scalable application development and deployment strategies. • Provide technical guidance on infrastructure architecture, cloud adoption, and operational best practices. • Participate in architectural reviews and contribute to long-term platform strategy discussions. • Foster a culture of continuous learning, innovation, and engineering excellence.