Role Description Are you looking for a work-from-home opportunity where you can combine your passion for helping others with your interest in travel and customer experiences? We are expanding our remote team and looking for organized, motivated individuals to join us as Remote Travel Specialists. In this role, you will support clients as they discover travel options, organize trip details, and create personalized vacation plans that fit their preferences and lifestyle. You will assist travelers with a variety of experiences, including: - Resort vacations - Cruises - Family getaways - Group trips - International adventures This opportunity is a great fit for individuals who enjoy communication, research, problem-solving, and creating positive customer experiences. Whether you are starting a new career path or looking to develop additional professional skills, training and ongoing guidance are provided to help you succeed. Qualifications - Interest in travel, hospitality, customer support, sales, or service-based industries - Strong communication and relationship-building skills - Ability to stay organized while managing multiple client needs - Comfortable working independently in a remote environment - Basic computer knowledge and familiarity with online platforms - Detail-oriented with strong follow-through abilities - Positive attitude and willingness to learn new systems and processes - Self-motivated, reliable, and goal-focused - Must be at least 18 years of age - Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or many other approved regions Benefits - Fully remote work environment - Flexible scheduling options - Complete onboarding and professional training - Ongoing coaching, mentorship, and team support - Access to travel suppliers, booking platforms, and industry resources - Travel incentives, discounts, and exclusive industry benefits - Opportunities for career growth and leadership advancement - Supportive virtual team environment focused on development and success - Valuable experience in customer service, travel coordination, sales, and client relationship management

• Provide HSE Leadership to the Electrification Service organization, including our US Field Services organization with a focus on the United States West region (California) AND/OR South region (Southeast). • Evaluate HSE risks and challenges for new projects and develop appropriate risk mitigation strategies. • Develop and review completed site-specific safety plans with project management and customers; Assist in selection and training of job sites-based personnel; Collaborate with Electrification Service Functional Managers and business leaders to discuss and provide counsel on current issues that can be supported or resolved through existing, new, innovative and/or improved Learning & Development practices, processes, and policies. • Support the development and harmonization of required tools, programs, procedures, management systems, and ensure proper and sustainable implementation; Ensure that HSE programs/documentation required to support programs and management systems are comprehensive and current. • Implement and continuously optimize processes and procedures within area of functional responsibility in alignment with ABB guidance, policy, and procedures; • Maintain Digital systems and tools utilized to manage the EL Services HSE programs within the region (Benchmark / Intelex, and others) • Support the overall EL Services Electrical and LOTO program implementation to include policies, tools, training delivery, training content, and qualifications of trainers; • Lead, Conduct, Participate on Service Center and Field Service HSE audits for regulatory compliance and company requirements; • Manage digital analytics strategy to track business wide performance to targets and supports HSE metrics reporting requirements, internally and externally.

• Generally responsible for producing operations and mechanical maintenance procedures for various industrial systems and equipment • This work will be performed under general supervision • Ability to review plant P&IDs, specifications and installation, operating and maintenance manuals and identify equipment and systems requiring maintenance • Providing operations and mechanical maintenance procedures in client’s format to accompany plant work packages • Ability to search various databases to identify and categorize documents for use by all teammates • Checking procedures to assure technical correctness

Role Description The Import Export Specialist at Hyper Solutions plays a key role in managing and coordinating international import and export operations that support the company’s global supply chain. This position is responsible for ensuring raw materials, components, and finished goods move efficiently across international borders while maintaining compliance with U.S. and international trade regulations. Working closely with Purchasing, Manufacturing, Warehouse Operations, Sales, Service, and Finance, the Import Export Specialist serves as Hyper’s subject matter expert for global trade compliance, customs regulations, and international logistics. This role helps optimize transportation costs, minimize compliance risks, and support uninterrupted supply chain operations across Hyper’s manufacturing network. This position is well-suited for a highly organized logistics professional who enjoys solving complex international shipping challenges while ensuring regulatory compliance and supporting business growth. Core Responsibilities - Coordinate domestic and international shipments via air, ocean, truck, rail, and courier services - Manage inbound and outbound international freight to ensure timely delivery and regulatory compliance - Coordinate with customs brokers, freight forwarders, carriers, and third-party logistics providers - Resolve shipping delays, customs holds, damaged shipments, and transportation issues - Prepare, review, and maintain import and export documentation - Verify Harmonized Tariff Schedule (HTS) classifications, country of origin determinations, duties, tariffs, and customs fees - Support duty savings initiatives and free trade agreement utilization, including USMCA where applicable - Ensure compliance with U.S. Customs, Export Administration Regulations (EAR), Office of Foreign Assets Control (OFAC), Bureau of Industry and Security (BIS), and other international trade regulations - Screen customers, suppliers, and shipments against denied party lists and coordinate export licensing requirements when applicable - Maintain complete and accurate shipping, customs, and import and export records Additional Responsibilities - Conduct internal compliance reviews and support import and export audits - Develop and maintain import and export procedures, policies, and trade compliance documentation - Generate reports related to transportation costs, customs activity, shipping performance, and trade compliance - Partner with Purchasing, Production, Warehouse Operations, Customer Service, and Finance to coordinate international shipments - Identify opportunities to reduce freight costs, improve transit times, and optimize shipping processes - Support continuous improvement initiatives and standardization of global logistics processes Qualifications - Bachelor’s degree in Supply Chain Management, Logistics, International Business, Business Administration, or a related field preferred - Minimum 5 years of experience in import and export operations within a manufacturing or distribution environment - Experience coordinating international shipments across multiple countries - Strong knowledge of U.S. Customs regulations and international trade compliance requirements - Experience working with customs brokers, freight forwarders, and international carriers - Strong analytical, organizational, and problem-solving skills - Excellent communication skills and attention to detail - Proficiency with Microsoft Office, particularly Excel - Experience using ERP systems and transportation or trade compliance software Preferred Qualifications - Experience within electrical manufacturing, industrial distribution, or engineered products - Knowledge of electrical components and international sourcing - Experience working with global suppliers and contract manufacturers - Licensed Customs Broker (LCB), Certified Customs Specialist (CCS), Certified Export Specialist (CES), or similar certification - Lean Manufacturing or Six Sigma experience - Knowledge of HTS classifications, country of origin determination, Incoterms® 2020, customs brokerage processes, duty and tariff calculations, and export compliance regulations - Experience with ERP platforms such as NetSuite, SAP, Oracle, Microsoft Dynamics, or Epicor - Familiarity with Transportation Management Systems (TMS) and trade compliance software What Success Looks Like - International shipments are delivered accurately, on time, and in full compliance with trade regulations - Import and export documentation is complete, accurate, and audit-ready - Transportation costs are effectively managed while maintaining service levels - Customs issues and shipping delays are resolved proactively with minimal business disruption - Global logistics processes become more standardized, efficient, and scalable - Cross-functional teams have confidence in international logistics planning and execution Location Onsite in Richmond, VA preferred, or remote, depending on candidate location and business needs. Compensation The anticipated minimum hiring range for this role is $85,000 - $110,000 per year. Actual salary varies due to factors that may include but not limited to relevant experience, skills, certifications and location. This hire will be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. Company Description Hyper Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. All applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions within Hyper Solutions, Inc. Please note that Hyper Solutions is currently unable to offer visa sponsorship, and applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future.