• Answers calls and route all incoming correspondence to appropriate staff • Requests and obtains patient records • Corresponds with outside providers as requested • Plays an active role with the Interdisciplinary team, ensuring all care coordination activities/needs are communicated back to the team • Supports patients and team members with use of videoconference technology • Maintains up to date patient health records in the Electronic Medical Record system and Vynca data systems • Schedules HV/VC visits for the clinical team • Creates new patient packets • Assists with TARS/Authorizations and communication with pharmacies • Coordinates transportation for patient medical appointments with contracted transportation companies and payers • Assists in the smooth day to day running of the office • Monitors and requests the ordering of office supplies