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CVS Health

CVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca

Senior Appeals Examiner

Location

Florida + 4 moreAll locations: Florida | Louisiana | Montana | North Carolina | Mississippi

Posted

4 days ago

Salary

$18 - $42 / hour

Seniority

Senior

High School1 yr expEnglish

Job Description

Senior Appeals Examiner

CVS Health

• Manage to resolution complaint/appeal scenarios for all products • Ensure timely, customer focused response to complaints/appeals • Identify trends and emerging issues and report and recommend solutions • Review and analyze complex appeals • Facilitate the interpretation policy and coverage guidelines • Coordinate reviews as needed • Draft any & all resolution letters • Assist with the coaching & mentoring of other analysts • Assist with external reviews as needed

Job Requirements

  • 1+ years of experience with healthcare, specifically in appeals, claims, and/or compliance
  • 1+ years of experience with plan documents, claims research, and/or letter writing
  • Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook)

Benefits

  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • comprehensive benefits package

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