• Manage the full lifecycle of permit-related projects • Serve as the primary communication hub for all assigned projects • Provide proactive status updates to the Manager and clients • Escalate issues before they become delays • Serve as a direct point of contact for clients • Maintain detailed project records and provide structured status updates • Coordinate and communicate with clients, plans examiners, and internal teams • Oversee deliverables including entitlements, timelines, and risk tracking • Ensure compliance with internal procedures and project quality standards • Prepare reports, documentation, and milestone updates

• Lead multiple concurrent projects from initiation through delivery • Build project plans, timelines, dependencies, and milestones • Track progress against deliverables and KPIs • Manage risks proactively • Coordinate project communication across stakeholders • Ensure projects remain on schedule and within agreed scope • Own and manage the annual promotions and events calendar • Ensure all launches, courses, workshops, events, and promotions are planned and executed according to schedule • Coordinate pre-event, during-event, and post-event execution • Ensure structured post-event follow-up to drive conversion and engagement • Manage and maintain calendars across the organization • Improve project delivery systems • Standardize documentation and reporting • Collaborate daily with leadership, product, eMarketing, education, partnerships, sales, operations, development, design, and automation • Leverage AI to improve project planning, meeting notes, documentation, status reporting, risk management, workflow automation, communication, knowledge management, and decision support

Role Description As our PHA Project Manager, you'll oversee planning, execution, e-marketing, communication, coordination, reporting, risk management, stakeholder engagement, and continuous improvement across multiple projects simultaneously. You'll work closely with leadership while partnering with Marketing, Product, Operations, Education, Development, Design, Sales, Partnerships, and Automation teams. This is an AI-first operational leadership role. We're looking for someone who actively uses AI to improve planning, documentation, reporting, meeting management, communication, workflow optimization, and project delivery. What You'll Be Doing - Lead multiple concurrent projects from initiation through delivery. - Build project plans, timelines, dependencies, and milestones. - Track progress against deliverables and KPIs. - Manage risks proactively. - Coordinate project communication across stakeholders. - Ensure projects remain on schedule and within agreed scope. Annual Promotions & Events Calendar - Own and manage the annual promotions and events calendar. - Ensure all launches, courses, workshops, events, and promotions are planned and executed according to schedule. - Coordinate all pre-event, during-event, and post-event execution, including: - Email sequences - Social media campaigns - AI calling and AI text messaging - Human follow-up calls and messages - Sales and engagement sequences - Oversee on-the-day event coordination and communications with attendees and internal teams. - Ensure structured post-event follow-up to drive conversion, engagement, or community outcomes as defined per initiative. Calendar & Scheduling Management - Manage and maintain calendars across the organization. - Ensure all events, courses, programs, workshops, and community activities are accurately scheduled, synced, and visible. - Ensure management teams and the student community are properly informed, invited, and reminded of upcoming activities. - Maintain calendar hygiene and clarity across the year. Operational Excellence - Improve project delivery systems. - Standardize documentation and reporting. - Optimize workflows using AI. - Identify bottlenecks and remove operational friction. - Drive continuous improvement initiatives. Cross-Functional Leadership - Collaborate daily with: - Leadership - Product - eMarketing - Education - Partnerships - Sales - Operations - Development - Design - Automation AI-First Operations - Leverage AI to improve: - Project planning - Meeting notes - Documentation - Status reporting - Risk management - Workflow automation - Communication - Knowledge management - Decision support Communication - Facilitate meetings. - Produce clear action items. - Track accountability. - Follow up proactively. - Keep stakeholders informed. - Ensure alignment across teams. Quality & Delivery - Monitor project quality. - Ensure deliverables meet agreed standards. - Coordinate testing and QA. - Support successful launches. - Continuously improve delivery performance. Required Qualifications - 5+ years of project management, operations, program management, or delivery experience. - Demonstrated success managing multiple concurrent projects. - Experience coordinating cross-functional teams. - Excellent written and verbal English communication skills. - Outstanding organizational and prioritization skills. - Strong stakeholder management capability. - Experience using modern project management platforms such as ClickUp, Asana, Monday.com, Jira, or similar. - Ability to work independently in a fully remote environment. - Exceptional attention to detail. - A proactive, solution-oriented mindset. AI-First Project Management - Experience using AI for: - Meeting summaries - Documentation - Project planning - Risk analysis - Reporting - Workflow optimization - Communication - Research - Knowledge management Preferred Qualifications - Experience in one or more of the following areas will be highly regarded: - HealthTech - Digital health - Education technology - SaaS - AI products - Marketing operations - Product launches - CRM implementations - Automation projects - Agile delivery - Business process improvement - Cross-functional leadership What Success Looks Like - Deliver projects on time and to a high standard. - Improve project delivery systems. - Keep stakeholders informed and aligned. - Reduce operational friction. - Identify and resolve risks proactively. - Leverage AI to improve operational efficiency. - Produce high-quality documentation and reporting. - Build trust through consistent communication and follow-through. - Continuously improve project management standards across Human Intelligence. Compensation - Employment Type: Independent Contractor - Location: Fully Remote - Monthly Base Compensation: USD $1,200–$2,000 per month, depending on your project management experience, operational capability, AI proficiency, leadership skills, and overall alignment with the role. - Performance Incentives: In addition to your monthly retainer, you'll be eligible for performance-based incentives tied to: - KPI achievement - Successful project delivery - On-time execution - Operational improvements - Process innovation - Stakeholder satisfaction - Cross-functional collaboration - AI adoption and workflow optimization - Compensation reviews are available following successful completion of the probationary period and are based on sustained high performance, increased responsibility, and overall contribution. Why You'll Love Working Here - Work alongside talented professionals across multiple countries. - Help coordinate projects that genuinely improve people's health, wellbeing, education, and human potential. - Be part of an AI-first organization committed to continuous innovation. - Enjoy meaningful ownership and autonomy. - Work directly with leadership on strategic initiatives. - Leverage cutting-edge AI tools to improve project delivery. - Contribute to products and educational experiences with global impact. - Grow your career as Human Intelligence continues to expand internationally.

• Enter and verify new assignments and proactively manage projects, including cycle times • Maintain detailed documentation and update file statuses regularly • Communicate project status with clients and provide proactive updates • Assign, manage, and monitor field appraisal teams • Collaborate with the Quality Assurance team to ensure a high-caliber end product • Provide exceptional customer service via phone and email, assess client needs, and deliver appropriate solutions • Maintain consistent communication with field teams • Answer incoming calls and respond to emails in a timely, professional manner • Review appraisal reports for accuracy, completeness, and compliance with industry standards and regulations • Process invoices in accordance with contractual requirements and maintain proper documentation • Provide feedback on operational issues and inefficiencies to support process improvements • Assist with additional duties as needed