• Serve as primary contact for all inbound and outbound patient calls regarding patient balance inquiries, claims processing, insurance updates, and payment collections • Initiate outbound calls to patients of RCM clients to understand and address any account/payment issues, such as demographic and insurance updates • Input and update patient account information and document calls into the Practice Management system • Other duties as required to support and enhance our customer/patient-facing activities

• Expands and develops knowledge with exposure to a variety of roles related to area of study • Participates on work teams, contributes to projects and initiatives, and performs various tasks as needed by the assigned unit/department • Performs research and prepares reports on assigned topics and/or projects when required • Works as a member of a team providing service to internal and external customers

Role Description University Hospitals Urgent Care seeks talented, patient-oriented Urgent Care Physicians who are relentlessly dedicated to ensure the delivery of exceptional customer service by putting patients’ needs first. A role with University Hospitals Urgent Care would be more than a career; it's an opportunity to make a positive impact in the lives of those we serve. To provide uncompromising care one patient at a time. WHAT WILL YOU DO: - Our Talented Physicians plan, evaluate, and implement high quality medical care with appropriate resource management to patients, both adults and children. - Adheres to the service and courtesy standard of University Hospitals Urgent Care by delivering the highest standard of patient satisfaction at all times. - Provides patient care within the respective clinical area which complies with the Professional Staff Bylaws, rules and regulations and University Hospitals Urgent Care policies and procedures. - Provides and/or serves as a resource for patient/family and staff. - Provides an authenticated report of all services rendered and maintains accurate and complete records in an acceptable manner. - Completes necessary documentation and ensures communication to facilitate patient care and appropriate reimbursement. - Participates in meetings/activities as required to support operations of the urgent care. - Participates in activities that enhance professional development, complete and maintain certification in BLS, ACLS, ATLS, PALS, or NALS and maintains any additional specialty training/certifications as required by the area assigned. - This position will report to the Area Clinical Operations Director. Qualifications - Board Certified (or Board Eligible) and Licensed to practice medicine in the state of practice. - Current DEA registration. - Experience with procedures including suturing and drainage of abscesses. - Experience with reading diagnostic studies including x-rays and EKGs. - BLS certification (we will provide this if needed). - Meets eligibility requirements for credentialing set forth by WellStreet Urgent Care. - Experience in Urgent Care, Family Medicine or Emergency Medicine preferred. - Demonstrated ability to communicate effectively with patients, families and other employees. Personal Characteristics - Outstanding bedside manner with children and adults. - Ability to communicate effectively with patients, families and other employees. - Positive, energetic attitude which inspires other team members. - Sense of service and team orientation absent of hubris. - Desire to contribute to building and maintaining a great organization. - Willingness at all times to go the extra mile to create an outstanding experience for customers and to train and lead the center team to do the same. - A desire to work in concert with others in an upbeat and supportive atmosphere while reinforcing the organizations mission to provide uncompromising service. - A compelling desire to serve others, improve your community’s health, and have fun every day! Benefits - Life/Work Balance - We offer a flexible 3-day/12-hour week schedule for FT status. No overnight shifts required! - Competitive Compensation Package + Bonus Plan. - CME Allowance + Paid Time Off. - Fully covered malpractice including tail coverage. - Competitive benefits including Medical, Dental and Vision insurance and MORE. - Matching 401K plan. - Career Growth opportunities.

Role Description We are seeking a licensed Psychiatrist to join our team as a Supervising Physician, responsible for overseeing and supporting Psychiatric Mental Health Nurse Practitioners (PMHNP) in Mississippi and Alabama. This role is critical in ensuring the highest standards of care through supervisory oversight, compliance with state regulations, and effective collaboration with mid-level clinicians. Key Responsibilities - Provide clinical oversight, guidance, and consultation to PMHNPs in accordance with state-specific regulations and best practices. - Ensure adherence to state laws regarding physician supervision requirements, including frequency of chart reviews, consultative sessions, and other supervisory duties as mandated. - Participate in quality assurance initiatives, reviewing patient charts, treatment plans, and other documentation as needed to maintain high standards of care. - Work closely with PMHNPs to address clinical questions, review complex cases, and provide insights to enhance patient care and outcomes. - Be available for regular check-ins, virtual consultations, and prompt responses to clinical questions as necessary to support the PMHNP team. Qualifications - MD or DO from an accredited institution, board-certified in Psychiatry. - Active and unrestricted medical license in Mississippi and Alabama. - Must reside in Mississippi. - Minimum of 2 years of experience in a supervisory or consulting role overseeing mid-level psychiatric clinicians. - Strong communication and interpersonal skills, with a focus on collaborative, team-based care. - Able to maintain regular oversight through remote means, with flexible hours to accommodate consultative duties. Requirements - Contract 1099 - Competitive compensation based on supervision hours and state requirements. - Flexible work schedule, remote work options, and opportunities for professional development. Company Description Athra Systems/Crosstown Mental Health is a dynamic and forward-thinking organization dedicated to offering a wide array of behavioral health services and solutions. We pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive and contribute to our collective success.