Role Description Help patients navigate some of life's most important healthcare decisions. At Koda Health, our Patient Advocates guide adults living with serious or chronic illness through meaningful conversations about future medical care. Through education, compassionate communication, and ongoing support, we help patients document their wishes and ensure their care reflects what matters most to them. This is more than an advance care planning role. Our advocates build lasting relationships with patients, collaborate across a multidisciplinary team, and actively contribute to improving the care we provide. We are looking for clinicians who are compassionate, adaptable, curious, and excited to help shape a growing organization. What You'll Do - Lead meaningful values-based conversations that help patients articulate their values, medical preferences and goals of care. - Build meaningful relationships through longitudinal patient support. - Educate patients and families about advance care planning, serious illness, palliative care, hospice, and available resources. - Recognize changes in health status and identify opportunities for additional support. - Document encounters with accuracy, clinical clarity, and thoughtful communication. - Independently manage a patient panel while balancing outreach, follow-up, and scheduling. - Partner with Patient Support Associates and the broader clinical team to provide a seamless patient experience. - Maintain awareness of program metrics and contribute to the overall efficiency and quality of patient engagement. - Contribute ideas that improve workflows, patient care, and team effectiveness. Who Thrives Here The strongest advocates on our team are people who: - Adapt well as priorities evolve. - Take ownership and follow through. - Welcome feedback and continue learning. - Think critically and communicate with confidence. - Stay organized while managing competing priorities. - Bring solutions and fresh ideas. - Work collaboratively and support their teammates. Your first three months at Koda looks like: - 30 Days: Learn Koda's care model, technology, documentation standards, and patient engagement approach. - 60 Days: Manage your own patient panel while building confidence in independent visits and longitudinal follow-up. - 90 Days: Consistently deliver high-quality patient care, meet performance expectations, and contribute ideas that strengthen our clinical program. Qualifications - Experience in areas such as social work, nursing, care management, hospice or palliative care, geriatrics, patient advocacy, or other comparable clinical roles. - Experience guiding emotionally sensitive conversations, ideally related to medical decision-making, goals of care, and chronic illness management. - Familiarity with progressive medical conditions such as COPD, CHF, CKD, or dementia and their impact on function and decision-making. - Experience supporting patients and loved ones across multiple encounters. - Strong communication and critical thinking skills. - Excellent documentation and organizational abilities. - Comfort working independently in a remote environment. - Ability to work Eastern Time Zone or Central Time Zone hours. Bonus Experience - Bilingual - Motivational Interviewing - Digital health or startup experience - Experience supporting patients through longitudinal care Benefits - Base salary range of $75,000-$85,000 per year, depending on experience - Fully remote role (US-based) - Flexible, unlimited paid time off, including 8 company holidays - Comprehensive medical, dental, and vision coverage - 401(k) retirement plan options - Annual professional development budget for books, courses, trainings, and conferences - Work-from-home stipend to support your home office setup and ongoing remote work needs - Annual company and team events - Latest MacBook and enterprise-grade tooling to do your best work - Clear growth paths for both individual contributors and people managers Work Authorization Koda Health does not provide visa sponsorship for employment. Applicants must be legally authorized to work in the United States at the time of application and must maintain valid work authorization throughout their employment without the need for current or future sponsorship. Equal Opportunity Statement Koda Health is committed to creating a diverse and inclusive workplace, where everyone can show up as their authentic selves. Koda Health applicants are considered solely based on their qualifications, without regard to age, disability, gender, race, religion, sexual orientation, or any other legally protected characteristic.