Role Description Nature Heart ist ein wachsendes E-Commerce-Unternehmen mit Fokus auf natürliche, laborgeprüfte Nahrungsergänzungsmittel. Made in Germany. Wir verbinden moderne Technologien mit einem klaren Qualitätsanspruch – und suchen jetzt eine IT-Persönlichkeit, die unsere digitale Infrastruktur trägt und weiterentwickelt. - Verwaltung und Wartung unserer gesamten IT-Infrastruktur (Hard- und Software) - Administration unserer Cloud-Umgebung: Google Cloud / Google Workspace - Betreuung und technische Unterstützung unseres Shopify-Shops (B2C & B2B) in Zusammenarbeit mit der Entwicklung - Benutzerverwaltung: Zugriffsrechte, Onboarding & Offboarding (inkl. Remote-Deaktivierung von Geräten) - App-Administration (Slack, ClickUp, HubSpot, Shopify-Apps etc.) - Erster Ansprechpartner für technischen Support im Team - Aufbau und Pflege von Fehlermeldesystemen und Support-Ticket-Prozessen - Schnittstelle zwischen Entwicklung, Management und externen Dienstleistern - Mitarbeit bei IT-Sicherheitsthemen und Datenschutz (DSGVO) Qualifications - Abgeschlossene Ausbildung oder Studium im IT-Bereich (z. B. Fachinformatiker Systemintegration, IT-Systemadministration, Informatik o. Ä.) - Mehrjährige Berufserfahrung als IT-Administrator oder in einer vergleichbaren Rolle - Fundierte Kenntnisse in Google Cloud / Google Workspace - Erfahrung mit Shopify oder vergleichbaren E-Commerce-Plattformen von Vorteil - Kenntnisse in IT-Sicherheit, Netzwerke und Datenschutz (DSGVO) - Eigenverantwortliche, strukturierte Arbeitsweise - Sehr gute Deutschkenntnisse in Wort und Schrift; Englischkenntnisse von Vorteil - Teamfähigkeit und klare Kommunikation auch mit nicht-technischen Kolleg:innen Benefits - 100% Remote-Arbeit von überall in Deutschland - Unbefristeter Arbeitsvertrag in einem dynamisch wachsenden Unternehmen - Direkte Mitgestaltung der IT-Landschaft – von Grund auf - Flache Hierarchien und kurze Entscheidungswege - Modernes, digital aufgestelltes Arbeitsumfeld - Entwicklungsperspektive nach erfolgreicher Einarbeitung

• Conducts reviews/audits to identify potential charging & billing issues including lost revenue opportunities; prepares reports based on findings, and provides summary of findings to impacted departments. • Works with clinical departments and other impacted departments to ensure audit findings are addressed and to assist in implementing best charging practice moving forward. • Identifies, researches and analyzes billing errors and/or omissions, working with appropriate staff/team members; ensures that revisions/corrections forwarded and incorporated in processing systems in timely manner. • Provides training to staff engaged in billing data entry and related charge-capture/reconciliation activities to ensure procedures are understood and that charges booked are timely, appropriate, accurate, complete and properly documented. • Stays current with CMS, AHA & state coding/charging & reimbursement guidelines.

• Execute assigned audit engagements from planning through to reporting under the guidance of the Head of Audit. • Conduct walkthroughs, document processes, and evaluate the design and operating effectiveness of internal controls. • Perform comprehensive testing of IT General Controls (ITGCs) and automated or manual business process controls across key systems and platforms. • Leverage direct system data extraction and automated testing techniques rather than relying solely on manual samples. • Prepare clear working papers supporting audit conclusions using a proportionate, risk-based approach. • Test compliance across group entities, including EU (MiFID II, AIFMD, UCITS, GDPR, AML), UK (FCA, SMCR, Consumer Duty), Hong Kong (SFC Code of Conduct, AML/CFT), and Dubai (DFSA Rulebook, AML). • Stay informed of global regulatory developments while collaborating with local compliance teams to gather information and clarify expectations. • Draft audit findings, discuss results with process owners, and agree on practical management action plans (MAPs). • Monitor the status of open findings, rigorously validate remediation actions, and maintain accurate audit system records. • Manage co-sourced and outsourced audit providers to ensure seamless, high-quality execution of specialized reviews. • Assist the Head of Audit with Audit Committee materials, support external audits, and coordinate regulatory examinations. • Contribute to continuous improvement initiatives, specifically driving the development of data analytics and continuous auditing capabilities.

• Execute assigned audit engagements from planning through to reporting under the guidance of the Head of Audit. • Conduct walkthroughs, document processes, and evaluate the design and operating effectiveness of internal controls. • Perform comprehensive testing of IT General Controls (ITGCs) and automated or manual business process controls across key systems and platforms. • Leverage direct system data extraction and automated testing techniques rather than relying solely on manual samples. • Prepare clear working papers supporting audit conclusions using a proportionate, risk-based approach. • Test compliance across group entities, including EU (MiFID II, AIFMD, UCITS, GDPR, AML), UK (FCA, SMCR, Consumer Duty), Hong Kong (SFC Code of Conduct, AML/CFT), and Dubai (DFSA Rulebook, AML). • Stay informed of global regulatory developments while collaborating with local compliance teams to gather information and clarify expectations. • Draft audit findings, discuss results with process owners, and agree on practical management action plans (MAPs). • Monitor the status of open findings, rigorously validate remediation actions, and maintain accurate audit system records. • Manage co-sourced and outsourced audit providers to ensure seamless, high-quality execution of specialized reviews. • Assist the Head of Audit with Audit Committee materials, support external audits, and coordinate regulatory examinations. • Contribute to continuous improvement initiatives, specifically driving the development of data analytics and continuous auditing capabilities.