Role Description Coordinates patient care and clinical operations for a US-based cardiology team, with a focus on patient communication, documentation, and workflow support. Our client is seeking a Remote Patient Care Coordinator (Cardiology Patient Navigator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume caseload of 150+ patients across multiple priorities. Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, telehealth, utilization review, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan. Key Responsibilities - Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems - Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps - Support patients navigating cardiology care pathways, including CHF management protocols - Track testing schedules, follow-up appointments, and remote patient monitoring workflows - Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients - Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing) - Maintain accurate and timely clinical documentation in EMR/EHR systems - Ensure all patient interactions and records meet HIPAA compliance standards - Support billing documentation and insurance coordination as needed Qualifications - Clinical healthcare background: CNA, MA, RN, or equivalent credential - 3+ years of experience in healthcare, telehealth, or medical office settings - Experience in care coordination or care management, preferably in telephonic or remote settings - B2+ English proficiency; assessed at screening - Experience using EMR/EHR systems - Strong patient-centered communication skills - Ability to work US business hours (Central Time) consistently - Strong written and verbal English communication; assessed at screening Requirements - Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings - Outpatient cardiology, home health, or telemedicine experience - Remote patient monitoring (RPM), CCM, or utilization review exposure - Medical billing or prior authorization knowledge - Prior experience working as a contractor or in startup/evolving environments

Role Description PDP1685: Enseignement aux élèves ayant des besoins particuliers en communication - trouble du spectre de l'autisme (TSA) - Partie I - Comprendre les élèves ayant des besoins particuliers liés aux troubles du spectre autistique et savoir comment intervenir auprès d’eux. - Améliorer la pratique professionnelle des enseignants, élargir leurs connaissances et développer leurs compétences. - Explorer les fondements théoriques et les pratiques pédagogiques favorisant le développement des élèves. - Planifier, élaborer et mettre en œuvre une programmation différenciée et des stratégies pédagogiques spécialisées axées sur les besoins de ces élèves et qui favorisent leur réussite scolaire. COURS VIRTUEL Qualifications - Maîtrise en éducation; - Qualification spécialisée dans le domaine; - Expérience récente en enseignement à temps plein dans une école ou en administration dans un conseil scolaire; - Expérience de 2 ans dans la mise en oeuvre du curriculum de l'Ontario dans cette matière; - Confirmation de qualification à jour dans le domaine; - Capacité d'appliquer les Normes d'exercice de la profession et du Code de déontologie des enseignantes et enseignants de l'Ontario. Requirements - Le salaire sera en fonction du nombre d'inscriptions. - Un niveau d'éducation/d'expérience jugé équivalent pourrait suppléer aux exigences d'éducation et/ou d'expérience requises. - Si nous vous invitons à poursuivre les étapes du processus de sélection, veuillez nous aviser de tout besoin nécessitant des mesures d'adaptation. - Les renseignements communiqués seront traités avec respect et confidentialité. - Les employé(e)s sont tenus(e) par la loi provinciale de mener à bien des formations obligatoires. - La liste des formations peut être modifiée par une loi provinciale. Benefits - Le taux horaire varie, selon le nombre d’inscriptions et dépendamment des droits acquis: $113 & $218.10 (2024-2025). - Ces taux ne comprennent pas le paiement des vacances ni le paiement statutaire. - Ces taux seront appliqués jusqu'à ce qu'un nouvel accord collectif soit ratifié. Le rétroactif sera payé après la ratification.

Role Description The Registered Nurse Virtual Response Center utilizes proactive technology and software to remotely monitor patients to assist the bedside clinical care teams in making real-time decisions in the delivery of care for patients. Responsible for remotely monitoring all patients within the Network and in-home settings where Epic, Masimo, Patient Safety Net, etc. are utilized. Notifies nursing and providers of any clinical concerns in a timely manner to facilitate real-time, proactive clinical decision-making and compliance with protocols. - Utilizes clinical assessment skills and available technology to assist the bedside clinical team in timely identification of potential patient clinical deterioration. - Demonstrates competence in the predictive analytic model and articulates understanding of each type of alert to include Sepsis Time Zero, Deterioration Index, etc. - Documents precisely in Epic the outcome of each encounter with clinical staff. - Partners with bedside nurses/clinicians effectively to inform, coach and support onsite nurses/clinicians, cultivating a therapeutic team approach. - Clearly articulates reasons for the communication and interventions to clinical staff. - Formulates collaborative and individualized plan of care and identifies expected patient outcomes, using the nursing process. - Effectively communicates to VRC team members through formal handoffs including patient concerns to the oncoming staff. - Functions as a professional role model and resource person providing guidance to co-workers. - Maintains responsibility for own professional development through active participation in in-services and/or continuing education programs. - Complies with established chain of command for work-related problems. - Participates in identifying unit needs and support unit goals and objectives. Qualifications - Registered Professional Nurse with current license to practice in the state of Pennsylvania. Requirements - Minimum of 2 years of recent direct inpatient clinical experience. - Strong technical aptitude and knowledge of healthcare information systems preferred. Benefits - Equal Opportunity Employer.

Role Description Serves as a communication facilitator for patients, referring physicians, and caregivers. Identifies new and recurring patients, provides welcoming and comfort calls, and assists the Nurse Navigator with patient flow. Works with the Nurse Navigator to facilitate a plan which provides clinical and support care to the patient, including scheduling of appointments and utilization of supportive care services within the Network. Takes lead and assumes responsibility and accountability for the management of resources through the interdisciplinary collaboration to achieve optimal patient outcomes. - Responsible for community outreach and high-risk populations to connect the patient to appropriate clinical care. - Coordinates data, community services, and AHN resources into a seamless model of access and care benefiting patients, physicians, and family members. - Provides patients with a welcoming/courtesy call and post-visit comfort call; available for any questions or concerns the patient/family may have. - Provides patients with a welcoming/hospitality packet including information related to supportive services and programs available. - Leads process improvement strategies within the patient's experience to improve flow and operations. - Assists patients in scheduling appointments as needed, including all aspects of the multi-disciplinary team (physicians, consults, supportive care services, etc.). - Facilitates the patient journey to procedures and visits as needed. - Coordinates with Nurse Navigator and other members of the health care team to facilitate all aspects of patient care. - Works with CM/RN/SW to facilitate the patient's transfer of care. - Integrates and facilitates care for patients across the care continuum. - Trends data and outcomes required for the navigation program. - Provides surveys for patients and completes log of data and desired outcomes. - Tracks patient concerns and complaints and provides service recovery to the patients, notifying clinical staff of those issues. - May work with and assist cancer registry staff to obtain data to evaluate patient outcome information related to the care delivery model. - Identifies the patient's insurance concerns and issues and facilitates resolution. - Works as a liaison between the hospital and post-acute providers. - Provides support to the patient's family members and caregivers. - Identifies problems and opportunities and takes appropriate action. - Leads a team of navigators, liaisons, and volunteers to improve the patient experience. - Performs other duties as assigned or required. Qualifications - Minimum: Associate degree or equivalent experience. - 3 years of clinical experience in physician office practice or hospital. - Competency in Excel, Word, and PowerPoint. - Preferred: Knowledge of the healthcare delivery system, resources, community for the oncology population. Requirements - This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. - Employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. - Compliance with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures. - Compliance with the company’s Code of Business Conduct, including adherence to applicable federal and state laws, rules, and regulations. Benefits - Pay Range Minimum: $19.25 - Pay Range Maximum: $29.07 - Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. - The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.