Title: Organizational Development Specialist Location: Cleveland, Ohio, 44144, United States Department: Organizational Development Job Description: - Full-Time - Hybrid - Locations Showing 1 location Cleveland, OH 44144, USA Job Details Description Note: Medical Mutual employees must submit their applications through MySource. This is a hybrid‑remote role based out of the Brooklyn, OH office, with employees expected to work onsite 3 designated in‑office days each week. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Job Summary: We are seeking a dynamic Organizational Development Specialist to join Medical Mutual HR/OD team to help drive talent, culture, and performance initiatives, and succession across the enterprise. This role requires a strong blend of consulting, facilitation, and analytical skills. The position partners with leaders and employees at all levels, providing insights and guidance to support business objectives and enhance workforce effectiveness. An HR-informed perspective is highly valuable, enabling the specialist to deliver strong, effective coaching, design and lead impactful facilitation experiences, and influence organizational outcomes with credibility and empathy. This role also plays a key part in developing and delivering soft skills and leadership training, equipping employees and leaders to succeed in a dynamic, customer-focused environment. Experience with e-learning and instructional design is also important, supporting the creation of engaging, effective learning solutions across multiple delivery formats. Sr. Organizational Development Specialist Responsibilities: - Designs, develops and facilitates/co-facilitates complex OD and training programs/activities to employee- and leadership-level employees. Develops complex e learning content with e-learning tools. Conducts leadership-level OD and training programs. Utilizes OD assessment tools to support individual and team development. - Consults/partners with executive/senior business leaders and HR Business Partners to determine appropriate custom learning solutions (including team or individual development plans, coaching, and/or use of assessment tools). - Develops, facilitates, and supports company-wide OD programs. Examples include: Emerging Leaders, Lead Mentoring Program, Succession, Leadership Cohorts and Diversity and Inclusion initiatives. - Keeps abreast of changes and trends in talent, organizational development, and consulting practices; Surfaces meaningful recommendations for improvements that will positively impact the organization and its culture; Researches and analyzes the impact and effectiveness of new technologies (i.e., online learning tools, LMS, etc.), vendors and programs; and makes recommendations and manages ongoing process improvements. - Manages relationships with external vendors supporting the delivery of programs, including negotiating cost/budget and delivery expectations. - Performs other duties as assigned. Qualifications: Education and Experience: - Bachelor's degree in Business, Education or related field. - Master's degree in adult learning, organizational development, industrial-organizational psychology, human resources or related field preferred. - 5 years progressive experience as an Organizational Development Consultant or equivalent experience in adult learning or organizational development. - Demonstrated experience leading projects or teams. Professional Certification(s): - Certified Professional Trainer strongly preferred (or substantial progress towards designation). - Certified in behavioral assessment tools preferred. Technical Skills and Knowledge: - Advance knowledge of and the ability to apply advanced instructional design theories and adult learning principles. - Advanced knowledge of e-learning and content development software, such as Articulate, Captivate, etc. - Advanced knowledge of learning management software. Organizational Development Specialist II Responsibilities: - Designs, develops and facilitates/co-facilitates moderately complex OD and training programs/activities to employee-level employees. Develops moderately complex e learning content with e-learning tools. In conjunction with other staff, may support leadership-level OD and development programs. Utilizes OD assessment tools to support individual and team development. - Consults/partners with entry- to mid-level business leaders and HR Business Partners to determine appropriate OD and learning solutions (including team or individual development plans, coaching, and/or use of assessment tools). - Manages relationships with external vendors supporting the delivery of programs, including negotiating cost/budget and delivery expectations. - Gathers and utilizes feedback data to analyze impact of training and OD activities - Keeps abreast of changes and trends in talent, organizational development, and consulting practices; Surfaces meaningful recommendations for improvements that will positively impact the organization and its culture; Researches and analyzes the impact and effectiveness of new technologies (i.e., online learning tools, LMS, etc.), vendors and programs; and makes recommendations and manages ongoing process improvements. - Performs other duties as assigned Qualifications: Education and Experience: - Bachelor's degree in Business, Education or related field. - Master's degree in adult learning, organizational development, industrial-organizational psychology, human resources or related field preferred. - 3 years progressive experience as an Organizational Development Specialist or equivalent experience in adult learning or organizational development. Professional Certification(s): - Certified Professional Trainer strongly preferred (or substantial progress towards designation). - Certified in behavioral assessment tools preferred. Technical Skills and Knowledge: - Intermediate knowledge of and the ability to apply instructional design theories and adult learning principles. - Intermediate knowledge of e-learning and content development software, such as Articulate, Captivate, etc. - Intermediate knowledge of learning management software. #LI-GR1 #Hybrid Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes: A Great Place to Work: - We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset. - Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more. - On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters. - Discounts at many places in and around town, just for being a Medical Mutual team member. - The opportunity to earn cash rewards for shopping with our customers. - Business casual attire, including jeans. Excellent Benefits and Compensation: - Employee bonus program. - 401(k) with company match up to 4% and an additional company contribution. - Health Savings Account with a company matching contribution. - Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority. - Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits. - Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time. - After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption. An Investment in You: - Career development programs and classes. - Mentoring and coaching to help you advance in your career. - Tuition reimbursement up to $5,250 per year, the IRS maximum. - Diverse, inclusive and welcoming culture with Business Resource Groups. About Medical Mutual: Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us. There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans. We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work. We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.