Role Description We're looking for a highly organized and detail-oriented Social Commerce Coordinator to support the day-to-day execution of creator and affiliate programs across multiple client accounts. This is an excellent opportunity for someone who enjoys operations, influencer marketing, and social commerce while building expertise in one of the fastest-growing areas of digital marketing. You'll work closely with senior strategists to keep campaigns running efficiently by coordinating creators, managing affiliate workflows, tracking performance, and ensuring operational excellence. The ideal candidate is proactive, eager to learn, thrives in a fast-paced environment, and enjoys turning complex processes into organized, scalable systems. What You'll Do - Creator & Affiliate Operations - Support the execution of TikTok Shop creator and affiliate programs across multiple client accounts. - Coordinate creator outreach, follow-ups, affiliate approvals, and campaign activations. - Assist with product sampling, creator onboarding, and campaign documentation. - Maintain organized creator databases and campaign trackers. - Campaign & Backend Management - Manage day-to-day workflows within TikTok Shop Seller Center and Affiliate Center. - Monitor product availability, sample requests, creator participation, and campaign progress. - Identify operational issues and escalate them proactively. - Ensure campaign data remains accurate and organized. - Reporting & Performance Tracking - Update dashboards, spreadsheets, and recurring performance reports. - Monitor KPIs including creator activity, content production, sample acceptance, GMV, clicks, conversions, and affiliate performance. - Help identify opportunities to improve campaign performance through data analysis. - Client & Team Support - Prepare reports, meeting notes, and performance updates for client presentations. - Assist with follow-up actions to ensure projects continue moving forward. - Collaborate closely with internal teams to improve operational processes and campaign execution. Qualifications - 1–3 years of experience in influencer marketing, affiliate marketing, creator operations, social commerce, e-commerce, or digital marketing. - Strong organizational and multitasking skills. - Experience working with spreadsheets, dashboards, and project management tools. - Excellent attention to detail and follow-through. - Strong written communication skills. - Ability to learn new platforms and technologies quickly. - Self-motivated with a proactive, team-oriented mindset. - Advanced English proficiency (C1/C2) with excellent written and verbal communication skills. Requirements - Experience with TikTok Shop Seller Center or Affiliate Center. - Experience supporting influencer or affiliate marketing campaigns. - Agency or multi-client experience. - Familiarity with Shopify, Amazon, DTC brands, or social commerce platforms. - Experience preparing client reports or supporting client meetings. Benefits - Fully remote opportunity. - Competitive compensation. - Work with innovative consumer brands and leading social commerce platforms. - Learn from experienced industry professionals. - Long-term career growth opportunities within a rapidly expanding team. - Collaborative, fast-paced, and entrepreneurial environment.

• Respond to creator inquiries using approved messaging templates. • Support creators with questions related to campaigns, samples, commissions, and account information. • Escalate complex or sensitive issues to the appropriate team members. • Review and process creator sample requests. • Approve or decline requests based on established brand guidelines. • Maintain clean and organized approval queues. • Evaluate creators for brand fit, content quality, engagement, and compliance. • Review submitted content to ensure it aligns with campaign requirements. • Identify and escalate potential brand safety or compliance concerns. • Send creator outreach messages and campaign invitations. • Track creator responses and assist with campaign coordination. • Support active affiliate campaigns and ensure timely follow-up. • Monitor assigned TikTok Shop accounts and complete daily operational tasks. • Keep workflows, trackers, and account information organized and current. • Communicate blockers and workload concerns proactively.

• Respond to creator inquiries using approved messaging templates. • Support creators with questions related to campaigns, samples, commissions, and account information. • Escalate complex or sensitive issues to the appropriate team members. • Review and process creator sample requests. • Approve or decline requests based on established brand guidelines. • Maintain clean and organized approval queues. • Evaluate creators for brand fit, content quality, engagement, and compliance. • Review submitted content to ensure it aligns with campaign requirements. • Identify and escalate potential brand safety or compliance concerns. • Send creator outreach messages and campaign invitations. • Track creator responses and assist with campaign coordination. • Support active affiliate campaigns and ensure timely follow-up. • Monitor assigned TikTok Shop accounts and complete daily operational tasks. • Keep workflows, trackers, and account information organized and current. • Communicate blockers and workload concerns proactively.

• Respond to creator inquiries using approved messaging templates. • Support creators with questions related to campaigns, samples, commissions, and account information. • Escalate complex or sensitive issues to the appropriate team members. • Review and process creator sample requests. • Approve or decline requests based on established brand guidelines. • Maintain clean and organized approval queues. • Evaluate creators for brand fit, content quality, engagement, and compliance. • Review submitted content to ensure it aligns with campaign requirements. • Identify and escalate potential brand safety or compliance concerns. • Send creator outreach messages and campaign invitations. • Track creator responses and assist with campaign coordination. • Support active affiliate campaigns and ensure timely follow-up. • Monitor assigned TikTok Shop accounts and complete daily operational tasks. • Keep workflows, trackers, and account information organized and current. • Communicate blockers and workload concerns proactively.