Role Description This role is ideal for an individual passionate about leveraging technology to drive customer success and improved security within a collaborative, customer-centric culture at IX Solutions. The Senior Consultant, Modern Security will deliver proactive and reactive security and endpoint management services to clients, ensuring exceptional service delivery and fostering strong client relationships. This role involves remote and onsite implementations and support. The Senior Consultant, Modern Security collaborates with client stakeholders, other technical consultants, Client Leads, and Account Executives to deliver proposed technical solutions and services the “IX Solutions” way. The position works to improve consistency in security alignment, security services deployments, application patching, and helping our clients adopt a “cloud-first” model. The position reports to the Manager, Service Delivery. The position works 40 hours per week, with business hours being 8:00am to 5:00pm MT/PT, Monday to Friday. There are occasional requirements for after-hours work including time-sensitive client requests and project work. Balancing multiple priorities with deadlines is a requirement. IX Solutions is committed to helping employees grow and develop within the organization, so the responsibilities below may be adjusted periodically to align with employee goals or aptitudes while supporting overall business objectives. Qualifications - Minimum 5 years of IT consulting experience (or customer service-centric experience). - Experience with Intune best practices, such as Autopilot, device enrollment, endpoint security, application packaging, and update management. - Experience with the Microsoft Defender suite. - Experience with Microsoft Sentinel, both deployment and threat hunting. - Experience with Microsoft Conditional Access, Privileged Identity Management, Identity Protection, and MFA, both deployment and best practices. - Experience with Azure monitoring tools, such as Log Analytics, Logic Apps, and Azure Monitor. Knowledge of KQL is an asset. - Experience designing and implementing Role Based Access Control models. - Experience with Apple Business Manager, Patch My PC, cloud printing (Printix, Universal Print), and security awareness training. - Practical and technical experience with Mobile Device Management or Mobile Application Management. - Working knowledge of Enterprise Apps & SAML SSO Functionality. - Working knowledge of Entra Connect Sync and Entra Cloud Sync. - Understanding of least privilege and zero trust concepts. - Understanding of networking concepts. - Previous focus on continuing education and training is a must. Requirements - Must be legally permitted to work in Canada. - Hold a valid Driver’s License and vehicle. - Proficient English (written/verbal) communication in a business setting. - Willingness to travel as needed to meet with clients. - IX Solutions is pleased to offer remote work opportunities for our employees; however, we do require employees to reside in Alberta or British Columbia, Canada. Benefits - The position is a full-time, salaried position. - Compensation is expected to be between $100,000.00 - $125,000.00 commensurate with skills, experience, and abilities.

Role Description Executar, organizar e promover os produtos da Theraskin, garantindo a correta execução dos fundamentos de Trade Marketing e Merchandising nos pontos de venda visitados, contribuindo para a conversão de vendas. Apoiar as negociações e realizar a venda dos produtos nos PDVs indiretos indicados no seu painel, conforme diretrizes e políticas da companhia. Qualifications - Ensino Superior cursando em Administração, Marketing, Publicidade, Relações Públicas, Farmácia ou áreas correlatas - Vivência em vendas consultivas e execução de merchandising no ponto de venda - Boa comunicação interpessoal e relacionamento com áreas internas (Trade, Marketing, Comercial) - Familiaridade com ações promocionais e dinâmicas de PDV - Desejável conhecimento em técnicas de negociação - CNH ativa e disponibilidade para viagens e flexibilidade de horários Requirements - Realizar visitas presenciais a farmácias (redes) conforme painel e frequência definidos, seguindo roteiro planejado para otimizar tempo e deslocamento. - Garantir a execução dos fundamentos de Trade Marketing no ponto de venda, como organização de gôndolas, aplicação de materiais de merchandising, visibilidade de preços e limpeza da área. - Treinar balconistas, farmacêuticos e dermoconsultoras sobre as características, benefícios e indicações dos produtos Theraskin, de forma presencial ou virtual. - Preencher e reportar informações estratégicas sobre rupturas, faceamento e execução, propondo melhorias e negociações com a gerência das lojas. - Atuar de forma analítica, acompanhando os resultados de sell-out e aderência à cota dos PDVs visitados, elaborando planos de ação alinhados com a gestão. - Executar ações promocionais e campanhas conforme orientações dos ciclos e diretrizes da companhia. - Realizar vendas consultivas do portfólio Theraskin em farmácias independentes e pequenas redes do painel indireto, respeitando a política comercial vigente. - Negociar espaços adicionais no ponto de venda (pontos extras, encartes, revistas), ampliando a presença da marca no canal indireto. - Registrar todas as atividades no sistema de visitação e manter controle organizado de despesas e recursos disponibilizados (materiais promocionais, amostras, equipamentos e veículo). - Zelar pela imagem da marca, construindo relacionamento sólido com os clientes e agindo como facilitador entre o PDV e a companhia.

Role Description Our expanding remote team is seeking friendly, dependable individuals who enjoy working with people and delivering exceptional service. As a Guest Support Advisor, you'll assist guests with questions, coordinate important details, and help ensure every interaction is handled with professionalism, care, and efficiency. This role is well-suited for individuals who enjoy communication, problem-solving, and helping others while working in a flexible remote environment. - Serve as a point of contact for guest questions, requests, and support needs - Provide accurate information and guidance regarding services, options, and processes - Assist with coordinating schedules, arrangements, and guest-related activities - Share confirmations, reminders, updates, and important information in a timely manner - Help manage special requests and assist with resolving routine concerns - Track ongoing guest needs and ensure follow-up actions are completed - Maintain organized records and update guest information within company systems - Support administrative and operational activities that contribute to a smooth guest experience - Utilize company resources and technology tools to manage daily responsibilities - Participate in ongoing training, coaching, and professional development opportunities Qualifications - Strong written and verbal communication skills - Excellent interpersonal and relationship-building abilities - Strong organizational skills and attention to detail - Ability to manage multiple responsibilities effectively - Comfortable using online platforms, software, and communication tools - Positive, service-oriented mindset - Strong problem-solving and critical-thinking skills - Self-motivated with the ability to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions Who Excels in This Role? - Enjoy creating positive experiences for others - Communicate clearly, professionally, and confidently - Stay organized in fast-paced environments - Adapt well to changing situations and guest needs - Take initiative and follow through on responsibilities - Have an interest in guest services, hospitality, customer experience, travel support, administration, or service-focused careers Benefits - Fully remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing mentorship and support - Professional development and advancement opportunities - Performance-based incentives and recognition programs - Travel-related discounts and exclusive perks - Supportive and collaborative virtual team environment - Access to continued learning resources

Role Description We're searching for a Germany-based Implementation Consultant (m/w/d) to join our Professional Services team, so that we can deliver successful Optima and Workforce Management SaaS implementations across the German healthcare market. The Implementation Consultant will take ownership of defined work packages, working directly with customers to understand requirements, configure the solution, guide testing and support a successful go live, ensuring high-quality customer outcomes at every stage. - Owning defined implementation work packages to deliver quality outcomes and customer satisfaction within your scope, analyzing customer requirements and translating them into practical configuration and solution design. - Leading customer workshops and working sessions for defined functional areas in order to drive clarity, alignment and structured follow-up throughout the project life cycle. - Configuring solution components such as organizational structures, parameters, rules, workflows and basic rostering or scheduling logic to align with agreed scope and standards, and guiding customers through testing and UAT for a smooth go live. - Preparing and maintaining accurate documentation for requirements, design decisions, configuration, testing and go live readiness in order to ensure transparency and continuity across the delivery team. - Coordinating with Technical Services on interfaces, technical prerequisites and non-standard requirements, identifying risks and dependencies early, and using AI-assisted tools responsibly to streamline configuration, testing and documentation. Qualifications - Fluency in German and English at native or near-native level. - Several years of experience in implementation consulting, functional consulting, business analysis, SaaS delivery or a comparable operational role in a hospital or healthcare environment. - Proven success in delivering software implementation projects and applying knowledge of hospital staffing processes, workforce management, duty planning and/or time and attendance processes. - In-depth knowledge of German healthcare labor and tariff structures, including collective agreements and works council agreements; experience with TVoD, TVL or local hospital agreements is a strong advantage. - Ability to travel to key customer workshops, training sessions and go live activities when required, with German at native or near-native level and good English communication skills. - Sincere interest in workforce management, hospital operations, and using AI-assisted and automation tools responsibly to improve delivery quality and efficiency. - A knack for working collaboratively and independently within a structured, solution-oriented delivery environment, using tools such as Jira, Confluence, Excel, PowerPoint and Teams. Benefits - By enabling flexibility in how we work and prioritizing employee well-being, we empower our team to do and be their best. Company Description RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.