• Own day-to-day sustainment and complex troubleshooting without needing constant senior oversight • Support DHA LAN/WAN capability through troubleshooting and problem resolution in production • Provide daily operational and sustainment support for DHA LAN/WLAN/WAN networks • Plan/install/support hardware and software upgrades • Implement enterprise changes under approved LAN/WLAN/WAN standards • Use SolarWinds/ARMIS/Ansible for network and routing issues • Support network security barrier systems • Use diagnostics to isolate latency, bottleneck, media, and protocol issues

• Must be a field-capable network specialist who can perform daily sustainment, troubleshooting, hardware/software upgrade support, approved network changes, onsite/touch labor, and ticket discipline • The Network Specialist provides troubleshooting and problem resolution in a production environment • Daily sustainment support for DHA LAN/WLAN/WAN networks • Hardware/software upgrade coordination • Approved network change implementation • SolarWinds/ARMIS/Ansible-supported diagnostics • LAN/WAN security barrier support • Bottleneck and latency analysis • Device reconfiguration or replacement

• Supports LAN/WAN service availability through troubleshooting and problem resolution in production • Provides daily operational and sustainment support for DHA LAN/WLAN/WAN networks • Coordinates with Network Specialists on hardware and software upgrades • Implements approved changes • Supports network security barrier systems • Uses diagnostics to isolate protocol, media, latency, and bottleneck issues • Performs device reconfiguration or replacement as directed

Role Description Network Engineer assists with the support and maintenance of new and ongoing projects that involve the IT Data Center Infrastructure. Incumbent researches new network-based hardware and software products, which may provide solutions to Enterprise business problems. Individual provides and maintains an efficient level of service to the Enterprise through effective, continual, proactive monitoring and review. Qualifications - Bachelor's degree in Business, Computer Science, Management Information Systems, or related field. In lieu of degree, at least five (5) years of equivalent experience. - Three (3) years of direct experience in networking systems, computer repair, and network operations. - Knowledge of operations and procedures including configuring, tuning, monitoring, securing, and managing network software and hardware. - CCNA or similar certification or equivalent demonstrable experience. Requirements - Performs IT network functions including maintenance, upgrades, configuration, operations, and performance tuning of all network hardware and software. - Possesses knowledge of and participates in the strategic planning process to effectively maintain successful network management processes consistent with goals and objectives. - Researches and implements network components including software, hardware, security, administration, policies, and procedures. - Analyzes and evaluates user requests for networking components and connectivity, services, and support. - Updates reporting mechanisms based on progression of tasks. - Participates in the completion of network-related projects assigned to the Network Services team, including routine responsibilities such as user-needs analysis, firmware and hardware installations and updates, vendor product and service analysis, monitoring work progression. - Provide 24/7 on-call support as a part of the team on call rotation. Company Description