• Lead the investigation and resolution of complex infrastructure, networking, and platform-related incidents. • Act as a senior escalation point for operational teams during critical service-impacting events. • Support large-scale NVIDIA GPU infrastructure and high-performance networking environments. • Troubleshoot complex Linux, Kubernetes, networking, storage, and hardware-related issues. • Analyze platform performance, capacity, stability, and reliability trends to proactively identify risks. • Lead root cause analysis activities and drive long-term corrective actions. • Collaborate with engineering teams, hardware vendors, and datacenter personnel to resolve complex technical challenges. • Participate in major incident management and service restoration activities. • Provide technical leadership for Kubernetes platform operations and supporting infrastructure services. • Drive improvements in platform reliability, observability, monitoring, and operational processes. • Identify opportunities to automate repetitive operational activities and improve operational efficiency. • Contribute to operational readiness reviews, infrastructure changes, upgrades, and service introductions. • Support the adoption and operation of AI-powered infrastructure services and operational capabilities through k0rdent AI. • Evaluate emerging technologies and operational practices to improve service delivery and platform resilience. • Mentor and support AI Infrastructure & Platform Operations Engineers. • Share technical knowledge through documentation, training sessions, and operational reviews. • Develop and maintain operational standards, runbooks, troubleshooting guides, and best practices. • Help define operational processes, escalation paths, and service reliability standards. • Act as a trusted technical advisor during operational planning and service improvement initiatives.

• Monitor, operate, and support production AI infrastructure platforms. • Investigate and resolve infrastructure, networking, hardware, and platform-related incidents. • Support NVIDIA GPU infrastructure and associated platform services. • Monitor and troubleshoot Kubernetes-based environments. • Investigate performance, availability, and reliability issues across infrastructure and platform components. • Collaborate with engineering teams, hardware vendors, datacenter personnel, and service delivery teams to resolve technical issues. • Participate in incident response, root cause analysis, and operational improvement activities. • Contribute to improvements in monitoring, observability, automation, and operational processes. • Maintain operational documentation, runbooks, and knowledge articles.

• Monitor, operate, and support production AI infrastructure platforms. • Investigate and resolve infrastructure, networking, hardware, and platform-related incidents. • Support NVIDIA GPU infrastructure and associated platform services. • Monitor and troubleshoot Kubernetes-based environments. • Investigate performance, availability, and reliability issues across infrastructure and platform components. • Collaborate with engineering teams, hardware vendors, datacenter personnel, and service delivery teams to resolve technical issues. • Participate in incident response, root cause analysis, and operational improvement activities. • Contribute to improvements in monitoring, observability, automation, and operational processes. • Maintain operational documentation, runbooks, and knowledge articles.

• Define and drive the technical strategy for machine learning infrastructure capabilities • Design a highly resilient, secure, observable, scalable, and cost-effective infrastructure • Build and evolve APIs, tools, workflows, and self-service features