Role Description We are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also assist other Medical Billers with follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone. Responsibilities - Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare - Note and process all necessary forms from the insurance - Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures - Work with doctor’s offices and hospitals to obtain charge information and billing details - Enter all billing and payment information into the system properly and without errors - Follow up with clients and payments, as needed - Answer phones, assist clients with questions, take messages, and screen calls - Maintains the highest level of confidentiality Qualifications - Strong customer service skills - Previous experience with medical coding or billing desired - Strong organization skills - Excellent attention to detail Benefits - Bonus based on performance - Competitive salary - Flexible schedule - Competitive Compensation - Great Work Environment - Career Advancement Opportunities Company Description This is a remote position.

Role Description This position requires someone to have a Coding certification through AAPC, and a minimum of 3 years coding and billing experience. - Code and Bill pain management procedures - Serve as the primary coding resource for the practice - Billing job duties as assigned, to possibly include working payer denials, AR reports, and taking patient calls - Superior analytical and problem-solving skills - Flexibility and ability to manage a variety of assignments - Performs other duties as assigned. Qualifications - Upbeat individual who relates easily with others. - Excellent communicator - Medical office and EHR experience is preferred, but not required. - Previous pain management or ASC experience is preferred. - Ability to meet attendance standards. Requirements - High School diploma - Minimum of four years’ work experience in a medical business office setting - Minimum of one-year work experience in medical billing - Proficient in MS Word, Excel, PowerPoint and Outlook - Must be organized and detail-oriented - Must possess excellent written and verbal communication skills - Must be able to multitask in a fast-paced environment and meet deadlines - Must possess good problem-solving skills - Knowledge of medical billing terminology and concepts related to billing - Coding certification preferred - Ability to read, write and interpret documents, follow and complete instructions, and communicate effectively - Must have a basic knowledge and understanding of general office procedures and equipment - Must have excellent customer service skills, including proper telephone etiquette and face to face contact, and can work well under pressure and respond appropriately to irate and upset customers. - Must be able to work effectively with colleagues by practicing punctuality, respecting deadlines, collaboratively solve problems and practice open and honest communication - Must display empathy and positive regard for others in written, verbal and non-verbal communications - Ability to maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility - Ability to work independently and self-manage - Must have the ability to utilize basic math skills in order to calculate percentages for payments. - Compliance with all required standards of patient confidentiality and safety - Must be detail oriented and accurate - Strong organizational skills including attention to detail

Role Description This position is an outpatient medical coder who reviews patient records and assigns correct ICD-10 and CPT/HCPCS codes for surgeries, procedures, and visits. The coder checks that documentation supports the codes, fixes errors, works with clinical staff to clarify missing or unclear information, and ensures audit issues are corrected. They handle complex cases across many specialties and use various computer systems to enter and manage coding data. THIS IS A REMOTE POSITION Responsibilities - Uses a variety of computer applications in day-to-day activities and duties, such as Microsoft Outlook, Excel, Word, and Teams. - Works within a team environment; supports peers in meeting goals and deadlines; is flexible and handles multiple tasks; works under pressure; and copes with frequently changing projects and deadlines. - Corrects any identified data errors or inconsistencies in a timely manner to ensure acceptance in the national VA database within established timelines. - Conducts re-reviews of codes abstracted for outpatient encounters identified by the VERA committee to determine if based on the documentation the specific VERA coding requirements were followed. - Codes inpatient professional fee services for identified inpatient admissions. - Establishes the primary and secondary diagnosis and procedure codes for outpatient professional and technical fee encounters following applicable regulations, instructions, and requirements for allowable reimbursement; links the appropriate diagnosis to the procedure and/or determines level of E/M service provided. Work Schedule Monday-Friday 7:30am - 4:00pm. Work Schedule is subject to change based on agency need. Pay Competitive salary and regular salary increases. Paid Time Off - 37-50 days of annual paid time off per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). - Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. Parental Leave After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy After 60 days of employment, full-time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA. Insurance Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Qualifications - United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. - English Language Proficiency: MRTs must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). - Experience: One year of experience that indicates knowledge of medical terminology and general understanding of the health record. Six months of the required one year of experience must have provided the knowledge, skills and abilities (KSAs) needed to perform MRT work. - Education: Two years above high school with a minimum of 12 semester hours directly related to MRT work (e.g., courses in medical terminology, anatomy & physiology, and introduction to health records). - Completion of an AHIMA approved coding program, or other intense coding training program of approximately one year or more that included courses in anatomy and physiology, medical terminology, basic ICD diagnostic/procedural, and basic CPT coding. - Equivalent combinations of experience and education are qualifying. Requirements - Certification: Persons hired or reassigned to MRT (Coder) positions in the GS-0675 series in VHA must have either Apprentice/Associate Level Certification, Mastery Level Certification, or Clinical Documentation Improvement Certification through AHIMA or ACDIS. Grade Determinations MRT (Coder-Outpatient), GS-8: One year of creditable experience equivalent to the next lower grade level. This is the journey level for this assignment. Demonstrated Knowledge, Skills, and Abilities - Ability to analyze the health record to identify all pertinent diagnoses and procedures for coding & to evaluate the adequacy of the documentation. - Ability to accurately perform the full scope of outpatient coding, including ambulatory surgical cases, diagnostic studies and procedures, & outpatient encounters, and/or inpatient professional fee services coding. - Skill in interpreting and adapting health information guidelines that are not completely applicable to the work or have gaps in specificity. Physical Requirements See VA Directive and Handbook 5019, Employee Occupational Health Services.

• The RCM Medical Billing Operations Supervisor position works under the supervision of the RCM Manager. • Oversees the front end of the medical billing cycle, namely timely and accurate claim submission processes. • Supervises the Coding and Claim Review Specialists and Medical Billing Assistant. • Ensures acceptable resolution of failed claims in the EHR to promote timely submission of claims. • Monitors unbilled claims and upfront rejections. • Responsible for coding and mapping in the EHR, maintaining payer information, billing configurations, fee matrices, and rules for the claim engine. • Performs RCM Billing Audits and may assist in running regular reports to track department goals and progress. • Provides direct supervision to the Coding and Claim Review Specialists and Medical Billing Assistant, meeting regularly to provide guidance, direction, support, and resources necessary for efficient job performance. • Conducts quarterly and annual performance evaluations and assists staff in establishing and achieving individual goals aligned with departmental objectives. • Troubleshoots, investigates, and resolves failed claims within the claim management system daily to ensure timely claim submission and reimbursement. • Configures, maintains, and monitors payer billing settings, procedure code, bill-next, and adjustment reason code mappings within billing systems. • Applies proactive problem-solving, analytical thinking, and attention to detail to identify, research, and resolve billing, coding, and claim processing issues.