Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. Answer incoming calls serving as First Call Resolution to address the appropriate course of action. Pre-register and schedule patient encounters for provider services. Utilize excellent customer service standards.

This role involves processing a variety of customer transactions via video interaction and delivering superior customer service. Receive and process transactions through ITMs including deposits, withdrawals, transfers, and account inquiries Facilitate the ITM process by providing step-by-step guidance to customers Monitor ITM machines to ensure proper functionality and assist with issue resolution Perform end-of-day balancing of transactions Strong knowledge of bank products and services to recognize customer needs and cross-sell products Participate in the bank’s referral program and utilize technology to show results Meet specific referral goals on a weekly, monthly, quarterly, and/or yearly basis Operate and balance a terminal and cash drawer daily Accept and process various transactions including loan payments and cash withdrawals Accept checks for cashing in accordance with FNB check handling procedures Participate in and complete all required training courses Maintain a flexible work environment conducive to teamwork Handle all cash and customer information in accordance with FNB Security Policy and Procedures Make outbound sales calls to current and prospective clients Flexibility with work schedules to accommodate staffing requirements Maintain confidentiality of customer business and personal information Accept responsibilities and projects assigned by a supervisor Work effectively in a team environment with coworkers and the public Complete all mandatory and elective training, including BSA and Anti-Money Laundering procedures Regular, predictable attendance is essential Complete all other duties as assigned

We are seeking dependable and customer-focused individuals to join our team in a Work From Home – Remote Travel Assistance role. This position supports clients with coordinating travel details, assisting with reservations, and providing timely customer service throughout the booking process. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided. Assist clients with researching travel options including hotels, cruises, and vacation packages Support the reservation and confirmation process Respond to travel-related inquiries in a professional and timely manner Review booking information for accuracy, including dates and traveler details Maintain organized records of reservations and client communications Provide follow-up support before and after travel as needed

We are seeking a motivated and detail-oriented Remote Destination Specialist to assist clients with researching, coordinating, and organizing travel experiences. This role focuses on providing destination guidance, supporting reservations, and ensuring a seamless travel planning process. This is an entry-level opportunity within the travel industry. Structured onboarding and ongoing training are provided. Research destinations, resorts, cruises, and vacation packages based on client preferences Provide accurate information regarding accommodations, amenities, and travel requirements Assist with coordinating and confirming travel reservations Communicate professionally with clients regarding itinerary details and updates Maintain organized records of client interactions and booking information Offer follow-up support before and after travel