Role Description We are seeking a highly motivated and self-driven Healthcare Customer Service Representative who possesses the capacity to think outside the box and is excited about the opportunity for professional growth and advancement. This job is 100% remote and out of state candidates will be considered. The goal of the Healthcare Customer Service Representative will be to elevate the CU Medicine patient experience by addressing questions/concerns and fielding correspondence requests primarily received via phone in a call center environment. The ideal candidate will demonstrate the ability to successfully multitask and alternate between multiple programs. - Receive and bring to resolution up to 60 calls daily in a fun, fast paced, metric-driven environment. - Interact directly via phone with patients, affiliate partners, payers, and healthcare providers. - Collect payments and/or provide guidance on payment options for outstanding balances. - Update accounts with new or corrected information; request itemized statements &/or re-bill claims when appropriate. - Explain medical bills and identify deductibles, coinsurance, copays and other patient financial responsibilities. - Utilize analytical thinking for account research and reconciliation. - Manage all interactions in a positive, caring manner. - Perform specialized tasks as assigned by the manager and/or supervisor. Qualifications - High school diploma or equivalent. - Minimum of 2 years’ healthcare experience, preferred 2 years of medical billing and direct patient contact in a call center environment with exposure to insurance billing and medical terminology. - Technically proficient. - Advanced verbal and written communication skills. - Strong interpersonal skills. - Professional maturity and ability to exercise sound judgement are essential. - Written/verbal fluency in both English and Spanish is preferred. Requirements - Bilingual individuals (English/Spanish) are eligible for a language pay differential of $1.50/hr on top of current pay rates. - Language testing will be deployed for all qualified candidates to ensure bilingual skills are at the proficiency level needed to meet the expectations/requirements of the job. - CU Medicine conducts background investigations for all prospective employees prior to their employment. - Drug and health screenings may be required for some positions. Benefits - Generous leave. - Health plans. - Retirement contributions which take your total compensation beyond the number on your paycheck.

Role Description At CommonSpirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Team Coordinator - Virtual Support (TC) you’ll engage in a range of exciting responsibilities, including: - Works with field staff and Manager, Clinical Services (MCS) to appropriately schedule clinicians for cases in assigned areas of responsibility. - Communicates appropriately regarding changes in schedule or service delivery. - Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities. - Works with field staff and MCS to maintain current staff and patient schedules. - Submits required reports to appropriate employees within established time frames. - Responsible for all assigned workflow for designated locations, with assignments based on the needs of the Organization. - Works virtually and independently with limited direct supervision using organizational guidelines, policies and procedures and good judgment. Qualifications - High School diploma or equivalent. - 2 years of customer service experience in a customer service role with effective verbal and written communication skills; 1 year of customer service preferred. - Knowledge of medical terminology, home health and/or hospice regulatory requirements, and HIPAA compliance standards preferred. - Experience with EMR and scheduling systems (for schedulers) or document tracking systems (for medical records) preferred, with Homecare Homebase strongly desired. - Strong attention to detail and accuracy, with the organizational skills to prioritize workload based on patient needs, manage high volumes of scheduling activity, and adapt quickly to urgent changes. - Effective verbal and written communication skills. - Ability to interact professionally with clinicians, patients, caregivers, physicians, and external offices. - Ability to work both independently and collaboratively as part of a multidisciplinary team. Requirements - Candidates must reside in one of the approved remote worker states: AR, AZ, CO, FL, GA, IA, IL, IN, KY, MI, NC, ND, NE, NJ, OH, SC, TN, TX, UT, WI. Company Description CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Title: Coordinator, Customer Support Location: United States · Canada · Remote $40,000 - $43,000 / year Job Description: About the PWHL The Professional Women’s Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion -- on and off the ice. Position Summary As a valued member of the Ticket Sales Team, the Coordinator, Customer Support is responsible for helping achieve overall ticket sales, attendance, service, retention and revenue goals while supporting local account managers. This role supports the development and administration of sales and service campaigns through Salesforce and maintains close internal working relationships to maximize overall ticket sales revenue. This position is ideal for a service-minded professional who is organized, resourceful, and passionate about delivering a great fan experience for one of the fastest-growing professional sports leagues. The annual salary range for this position is $40,000 to $43,000 USD. Key Duties & Responsibilities - Effectively and efficiently manage general customer inquiries for several PWHL markets - Deliver exceptional service through inbound and outbound communications - Assist with communication campaigns to deliver sales and service objectives - Work in conjunction with the entire Ticket Sales Team to reach department goals and objectives - Contribute to the development and execution of proactive touchpoint campaigns to help learn more about our fan base - Develop creative concepts to enhance experience for PWHL fans - Support the league usage and development of Salesforce as a tool to drive sales and customer satisfaction - Uncover opportunities and recommend solutions to improve communication with PWHL fans across multiple channels (website, email, SMS, phone, in-venue) - Provide support to other sales and service initiatives and programs as required - Other duties as required Required Qualifications - 1 to 2 years of experience in developing sales and service relationships - Flexibility to work evenings, weekends, holidays, and occasional travel as required - This position may be based in either the United States or Canada. Applicants must be legally authorized to work in their country of residence on a full-time basis. Preferred Qualifications - A post-secondary degree or diploma in business, sports management, or a related field - Passion for women’s hockey or women’s sports - Previous experience with Salesforce, Ticketmaster/Archtics, and Paciolan - Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook) - Demonstrated ability to build and develop professional relationships - An ongoing awareness and responsiveness to client satisfaction - Alert and receptive to shifting demands within a fast-paced, changing environment - A positive, enthusiastic, team-first attitude incorporating integrity and discretion - Resourceful, innovative, and forward thinking - Strong organizational skills with attention to detail - Ability to take direction and work collaboratively within a team environment - Excellent time management and communication skills - Strong problem-solving skills, including the ability to listen, identify, and resolve issues - Candidate must be able to work remotely Flexibility & Travel Candidate must be able to work remotely, with flexibility for evenings, weekends, holidays, and occasional travel as required. The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. Background check will be conducted once a successful candidate is identified.

• Brindar atención y retener al cliente que tiene una linea movil con Claro a traves de promociones , ofertas y descuentos